Logging In To Trane Connect; Creating Additional Trane Connect Users - Digi WR21 Installation, Operation And Maintenance Manual

Logging in to Trane Connect

After customer administrators have activated their accounts from the Welcome to Trane Connect
e-mail, they are now able to access Trane Connect.
1. Navigate to TraneConnect.com. The Trane Connect login page opens (see the following
2. Enter the credentials that were created in the Customer Account Creation procedure and then
3. Select the device to which you want to connect. Click on the C C o o n n n n e e c c t t button in the Launch

Creating Additional Trane Connect Users

Customer admins have the ability to create and delete accounts for additional users for each
device.
1. Log into Trane Connect. Click the Set Up icon located at the top of the left navigation menu,
BAS-SVX069F-EN
figure).
click the Login button. The C C o o n n n n e e c c t t t t o o a a D D e e v v i i c c e e page opens, in which displays a list of
devices that you can securely connect to.
N N o o t t e e : : It is recommended that users create a bookmark for traneconnect.com in order to
navigate directly to the site on subsequent visits.
Device column to open the Tracer BAS user interface. A new browser tab is launched, which
displays a login page for the device.
N N o o t t e e : : Multiple devices can be accessed simultaneously in separate browser tabs.
then select U U s s e e r r M M a a n n a a g g e e m m e e n n t t (see the following figure). A list of current users is displayed.
S S e e t t t t i i n n g g U U p p R R e e m m o o t t e e A A c c c c e e s s s s F F o o r r C C u u s s t t o o m m e e r r s s
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