Digi Transport WR11 Manual
How to test router step by step
Hide thumbs
Also See for Transport WR11:
- User manual (948 pages) ,
- Installation manual (17 pages) ,
- Quick start quide (2 pages)
Subscribe to Our Youtube Channel
Related Manuals for Digi Transport WR11
Summary of Contents for Digi Transport WR11
- Page 1 Test a WR11 Router How to test a WR11 router step by step. Technical Support December 2018...
-
Page 2: Table Of Contents
Contents Introduction ............................3 Outline ............................3 Assumptions ..........................3 Corrections ........................... 3 Version ............................3 Physical Configuration .......................... 4 Equipment Required ........................4 2.1.1 Diagram ............................ 5 Step by Step Instructions ........................6 Install FlashWriter ........................6 Download the .ALL file: ........................ 6 Make the initial connections ...................... -
Page 3: Introduction
This quick note applies only to: Model: Digi Transport WR11 1.3 Corrections Requests for corrections or amendments to this documentation are welcome and should be addressed to: tech.support@digi.com... -
Page 4: Physical Configuration
How to test a WR11 router step by step. 2 PHYSICAL CONFIGURATION 2.1 Equipment Required A PC running a Microsoft Windows based operating system. A PC connected to the Internet running a Microsoft Windows operating system. An Ethernet switch/hub to connect the PC to the WR11 (usually your normal office Ethernet switch/hub will be fine if there is a spare port) CAT 5 cables to connect the WR11 and PC to the Ethernet switch. -
Page 5: Diagram
How to test a WR11 router step by step. 2.1.1 Diagram The following diagram represents how the equipment will be connected during the repair process: Internet Office Ethernet switch LAN Ethernet Ethernet Reset Button PC running Microsoft Windows TM WR11 with broken boot loader The internet connection is not essential but may be useful during troubleshooting. -
Page 6: Step By Step Instructions
3 STEP BY STEP INSTRUCTIONS 3.1 Install FlashWriter Install the latest version of FlashWriter from the following link: http://ftp1.digi.com/support/firmware/FlashWriter.msi 3.2 Download the .ALL file: Download the following zip file to your PC and extract all the contents to a single folder http://ftp1.digi.com/support/firmware/transport/flashwriter/latest/wr11-flashwriter-x.x.x.x.zip... -
Page 7: Launch Flashwriter
How to test a WR11 router step by step. 3.4 Launch FlashWriter Launch Flashwriter from the start menu. Select “ETH” as the communications port number. Leave the other settings at their default values (TFTP and Event driven mode ONLY ticked): Click Load If your PC has more than one network adapter, be sure to select the one that represents the connection to “Office Network”... - Page 8 How to test a WR11 router step by step. In the file dialogue, select the “ALL” file you extracted from the ZIP earlier: And click “Open”. The following message will appear: It is critical that the correct selection is made at this point. Note 1: Since FlashWriter version 1.0.525 characters 6 and 7 are included in the W-WAN module name, see above.
- Page 9 How to test a WR11 router step by step. Refer to the following table to determine which selection to make: Characters 6 & 7 Flashwriter Selection 100 No module 5 Cinterion/Siemens MC75i/TC63i/MC75/Triorail 5 Cinterion/Siemens MC75i/TC63i/MC75/Triorail 9 Option HSDPA/HSUPA modules 9 Option HSDPA/HSUPA modules 9 Option HSDPA/HSUPA modules 10 CMotech CDMA module 11 Sierra Wireless CDMA module...
- Page 10 How to test a WR11 router step by step. After programming in the W-WAN counter and other options, next the .ALL file will start to load: 1. After reboot and checks, the following message should be displayed: This means the WR11 has been successfully recovered. At this stage the following hardware components (and more) have been successfully tested: ...
-
Page 11: Reviewing Flashwriter Error Messages
RMA with reason. “Flashwriter TFTP failed to complete” Unable to communicate with device after Check to see if the router is continuously rebooting. Please contact Digi reboot technical support for help. -
Page 12: Check Leds
How to test a WR11 router step by step. 4 CHECK LEDS The POWER LED should be illuminated when the device is turned on. If there is an LED fault with, please request an RMA with code: “POWER LED failure” The SIGNAL LED will be illuminated after 1-2 minutes from boot if the cellular module is working and configured properly. -
Page 13: Check Usb Bus
How to test a WR11 router step by step. 5 CHECK USB BUS Check that the W-WAN module is shown on the USB BUS of the unit Access to the CLI (Command Line Interface) – this can be achieved: Via a telnet or SSH connection ... -
Page 14: Check W-Wan Connectivity
How to test a WR11 router step by step. 6 CHECK W-WAN CONNECTIVITY 6.1 Test SIM detection switch With the router powered off, insert a SIM card into BOTH SIM slots of the WR44V2 and open the CLI interface. Access to the CLI (Command Line Interface) – this can be achieved: ... -
Page 15: Test Sim 1
How to test a WR11 router step by step. 6.2 Test SIM 1 Ensure that an antenna (or both if using an LTE unit) is connected and the router is located in an area with good signal strength. Navigate to: Configuration - Network >... - Page 16 You may need to refresh the page for the new address to appear (click on >PPP 1) If a valid IP address is NOT found, please download the debug.txt and email this to Digi Technical Support (tech.support@digi.com) or open a case at http://www.digi.com/support/eservice/...
-
Page 17: Test Sim 2
How to test a WR11 router step by step. 6.3 Test SIM 2 Navigate to: Configuration - Network > Interfaces > Advanced > PPP 1 > Mobile Change “W-WAN SIM: from “SIM 1” to “SIM 2” Click Apply Next navigate to Configuration - Network >... - Page 18 A valid IP address for SIM 2 should be seen – Notice it is different to the one assigned for SIM 1 If a valid IP address is NOT found, please download the debug.txt and email this to Digi Technical Support (tech.support@digi.com) or open a case at...
-
Page 19: Check W-Wan Signal Strength
ID (lac:00DF ci:01B0BD51 in above example). If it does and the signal strength is much better (+ 10dB) than the suspected bad router, request an RMA from Digi technical support with code: “Cellular signal strength low”... -
Page 20: Check Eth Port
How to test a WR11 router step by step. 8 CHECK ETH PORT Note that it is not necessary to test Eth port 0. This was testing during the flashing process. However if you observe intermittent issues, it might be necessary to run several tests. Configure eth port 0 with a valid and free IP address on the same subnet as your test PC, e.g.
Need help?
Do you have a question about the Transport WR11 and is the answer not in the manual?
Questions and answers