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Aligning the Watch Hands
Your vívomove Trend device contains precision watch hands. Intense activities can alter the position of the
watch hands. If the watch hands do not match the digital time, you should align them manually.
TIP: Alignment of the watch hands may be necessary after a few months of normal use.
1 Hold the touchscreen to view the menu.
2 Select
>
> Align Hands to 12:00.
3 Tap
or
until the minute hand points to the 12 o'clock position.
4 Select
.
5 Tap
or
until the hour hand points to the 12 o'clock position.
6 Select
.
The message Alignment Complete appears.
NOTE: You can also use the Garmin Connect app to align the watch hands.
My watch display is difficult to see outside
The watch detects ambient light and automatically adjusts the backlight brightness to maximize battery life.
In direct sunlight, the screen gets brighter, but it may still be difficult to read. The automatic activity detection
feature can be helpful when starting outdoor activities
My watch will not charge wirelessly
If your watch will not charge when connected to a Qi certified charging pad (not included), you can try these tips.
• Verify the charging pad is Qi certified and compatible with your watch. Upright charging stands and
automotive wireless chargers may not be compatible with your watch.
• Ensure the watch is properly aligned with the charging pad coil.
• If the charging pad has multiple charging coils, align the watch with the primary coil as indicated by the
markings or the manufacturer documentation. If the primary coil does not charge the watch, try each of the
other coils.
• Remove the watch from the charging pad for at least three seconds, and replace it on the charging pad slowly
to establish a connection.
• After removing the watch from the charging pad, unplug the charging pad from its power source for several
seconds, and reconnect it.
• Avoid using the charging pad in a hot environment or in direct sunlight.
If your watch is still unable to charge, you may need to use a different Qi certified charging pad. For more
information about wireless charging, go to www.garmin.com/wirelesscharging.
Activity Tracking
For more information about activity tracking accuracy, go to garmin.com/ataccuracy.
My step count does not seem accurate
If your step count does not seem accurate, you can try these tips.
• Wear the watch on your non-dominant wrist.
• Carry the watch in your pocket when pushing a stroller or lawn mower.
• Carry the watch in your pocket when actively using your hands or arms only.
NOTE: The watch may interpret some repetitive motions, such as washing dishes, folding laundry, or clapping
your hands, as steps.
30
(Activity Tracking Settings,
page 26).
Troubleshooting
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