Epson WF-C5890 Series User Manual page 5

Registering a User Account on the Printer
Driver (Windows). . . . . . . . . . . . . . . . . . . . . . 286
Authenticating Users on Epson Scan 2 when
Using Access Control. . . . . . . . . . . . . . . . . . . . 286
Transporting and Storing the Printer. . . . . . . . . . . 287
Solving Problems
Problem Solving. . . . . . . . . . . . . . . . . . . . . . . . . .292
Check the printer's error status.. . . . . . . . . . . . .292
Check the printer connection.. . . . . . . . . . . . . .292
Check the printer settings.. . . . . . . . . . . . . . . . 293
Cannot Print, Copy, Scan, or Fax. . . . . . . . . . . . . .294
The Application or Printer Driver do not
Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . 294
The Printer Cannot Connect by USB. . . . . . . . . 297
Cannot Copy. . . . . . . . . . . . . . . . . . . . . . . . . . 298
Cannot Send or Receive Faxes. . . . . . . . . . . . . .298
Paper Does Not Feed or Eject Correctly. . . . . . .304
Printing, Copying, Scanning, and Faxing
Quality is Poor. . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .307
Copy Quality is Poor. . . . . . . . . . . . . . . . . . . . 315
Scanned Image Problems. . . . . . . . . . . . . . . . . 321
The Quality of the Sent Fax is Poor. . . . . . . . . . 323
Received Fax Quality is Poor. . . . . . . . . . . . . . .325
A Message or Error Code is Displayed on the
LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
A Message is Displayed on the LCD Screen. . . . 326
Error Code is Displayed on the Status Menu. . . 327
Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . 334
Preventing Paper Jams. . . . . . . . . . . . . . . . . . . 334
It is Time to Replace Ink Supply Units. . . . . . . . . . 334
Ink Supply Unit Handling Precautions. . . . . . . .334
Replacing Ink Supply Units. . . . . . . . . . . . . . . . 336
Temporarily Printing with Black Ink. . . . . . . . . 336
Conserving Black Ink when the Black Ink Is
Low (for Windows Only). . . . . . . . . . . . . . . . . 338
It is Time to Replace the Maintenance Box. . . . . . .339
Maintenance Box Handling Precautions. . . . . . 339
Replacing a Maintenance Box. . . . . . . . . . . . . . 340
It is Time to Replace the Pickup Rollers. . . . . . . . . 340
Replacing Pickup Rollers for the Paper
Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . 340
Replacing Pickup Rollers for the Optional
Paper Cassette Units. . . . . . . . . . . . . . . . . . . . .341
Cannot Operate the Printer as Expected. . . . . . . . 341
The Printer Does Not Turn On or Off. . . . . . . . 341
Operations are Slow. . . . . . . . . . . . . . . . . . . . . 342
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 343
Touch Screen Does Not Respond. . . . . . . . . . . .343
Cannot Operate from the Control Panel. . . . . . 344
"x" is Displayed on the Screen and you
Cannot Select Photos. . . . . . . . . . . . . . . . . . . . 344
Memory Device Is not Recognized. . . . . . . . . . 344
Cannot Save Data to a Memory Device. . . . . . . 344
Operation Sounds Are Loud. . . . . . . . . . . . . . . 345
The Date and Time Are Incorrect. . . . . . . . . . . 345
The Root Certificate Needs to be Updated. . . . . 345
Cannot Perform Manual 2-sided Printing
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . .345
The Print Settings Menu is Not Displayed
(Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Copies are Made or Faxes are Sent
Unintentionally. . . . . . . . . . . . . . . . . . . . . . . . 346
Sender's Fax Number Not Displayed. . . . . . . . . 346
Sender's Fax Number Displayed on Received
Faxes is Wrong. . . . . . . . . . . . . . . . . . . . . . . . . 346
Cannot Make Calls on the Connected Phone. . . 346
Answering Machine Cannot Answer Voice Calls347
A Lot of Junk Faxes Have Been Received. . . . . . 347
Cannot Solve Problem. . . . . . . . . . . . . . . . . . . . . 347
Cannot Solve Printing Problems. . . . . . . . . . . . 347
Product Information
Paper Information. . . . . . . . . . . . . . . . . . . . . . . . 350
Available Paper and Capacities. . . . . . . . . . . . . 350
Consumable Products Information. . . . . . . . . . . . 354
Ink Supply Unit Codes. . . . . . . . . . . . . . . . . . . 354
Maintenance Box Code. . . . . . . . . . . . . . . . . . .355
Pickup Rollers Code. . . . . . . . . . . . . . . . . . . . . 355
Information on Optional Items. . . . . . . . . . . . . . . 356
Optional Paper Cassette Unit Code. . . . . . . . . . 356
Software Information. . . . . . . . . . . . . . . . . . . . . . 356
Application for Printing from a Computer
(Windows Printer Driver). . . . . . . . . . . . . . . . .356
Application for Printing from a Computer
(Mac OS Printer Driver). . . . . . . . . . . . . . . . . . 357
Application that can print PostScript Fonts
(Windows PostScript Printer Driver). . . . . . . . .358
Application that can print PostScript Fonts
(Mac OS PostScript Printer Driver). . . . . . . . . . 359
Application that can print PCL Language
(PCL Printer Driver). . . . . . . . . . . . . . . . . . . . 360
Application for Controlling the Scanner
(Epson Scan 2). . . . . . . . . . . . . . . . . . . . . . . . . 360
Application for Configuring Fax Operations
and Sending Faxes (FAX Utility). . . . . . . . . . . . 361
Application for Sending Faxes (PC-FAX Driver) 361
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