Epson WF-C5890 Series User Manual page 311

Solving Problems
❏ Mac OS
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print &
Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as
theThick paper and envelopes setting.
The back of the paper was printed before the side that had already been printed was dry.
Solutions
When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the
paper.
When printing using automatic 2-sided printing, the print density is too high and the drying
time is too short.
Solutions
When using the automatic 2-sided printing feature and printing high density data such as images and
graphs, set the print density to lower and the drying time to longer.
"Printing on 2-Sides" on page 161
&
Printed Photos are Sticky
The print was made on the wrong side of the photo paper.
Solutions
Make sure you are printing on the printable side. When printing on the wrong side of the photo paper,
you need to clean the paper path.
"Cleaning the Paper Path for Ink Smears" on page 266
&
Images or Photos are Printed in Unexpected Colors
The following causes can be considered.
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Printing, Copying, Scanning, and Faxing Quality is Poor
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Print Quality is Poor