Epson WF-C5890 Series User Manual page 137

Preparing the Printer and Making Initial Settings
Cannot Save Received Faxes to a Memory Device
Saving received faxes to external memory is disabled.
Solutions
Select Settings > General Settings > Fax Settings > Receive Settings, and then enable Save to Memory
Device in each menu.
Received Faxes Are Not Printed
Printing received faxes is disabled under the current settings.
Solutions
Make settings to print received faxes in Settings > General Settings > Fax Settings > Receive Settings >
Save/Forward Settings.
The Quality of the Sent or Received Fax is Poor
ECM setting is disabled.
Solutions
Select Settings > General Settings > Fax Settings > Basic Settings and enable the ECM setting on the
control panel. This may clear errors that occur due to connection problems. Note that the speed of
sending and receiving faxes may be slower than when ECM is disabled.
Cannot Make Calls on the Connected Telephone
The phone cable is not connected correctly.
Solutions
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial
tone through the receiver, connect the phone cable correctly.
Answering Machine Cannot Answer Voice Calls
The printer's Rings to Answer setting is set to less than the number of rings for your
answering machine.
Solutions
Select Settings > General Settings > Fax Settings > Basic Settings > Rings to Answer, and then set a
number higher than the number of rings for your answering machine.
A Lot of Junk Faxes Have Been Received
The printer's feature to block junk faxes has not been set up.
Solutions
Make Rejection Fax settings in Settings > General Settings > Fax Settings > Basic Settings.
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Settings for Printing, Scanning, Copying and Fa
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