Operation Problems; No Printout - Riso MH9 Series User Manual

Printer driver
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Chapter 7 Appendix
Chapter 7 Appendix

Operation Problems

Check your system setup as given below if you encounter the following operation problems. Contact your service
representative for help if you cannot solve the problem.

No Printout

Problem
Your RISO printer is not
receiving data from your
computer even after the
print job finishes in the
application.
Your RISO printer cannot
finish processing the
current document data.
Your RISO printer won't
start making master when
the documentation data
is transmitted from your
computer or your RISO
printer won't start printing
after making master.
Cause / Condition
Your computer is not properly
connected to your RISO printer.
The [RISO...] Printer Driver is not
selected.
[Printing] is displayed as the printer
status when you open the [RISO...]
printer monitor window.
The printer cable (or network
cable) was removed just after a
print job started in the application.
([Printing] is displayed when you
open the [RISO...] printer monitor
window in this case.)
[Pause] is displayed as the printer
status when you open the [RISO...]
printer monitor window.
The printer settings (such as
paper size or print orientation) in
the application and in the Printer
Driver do not match.
The print job was canceled before
completion in the application on
your computer.
If you set the [Auto-process] to
a setting other than "ON", the
process stops operation to wait for
instructions.
Action
Connect the printer cable (or network cable)
to both your computer and your RISO printer
properly.
Select the Printer Driver and try printing
again.
Wait until the printer status display changes
in the [RISO...] printer monitor window.
Reconnect the cable and cancel the current
job in the [RISO...] printer monitor window.
Then turn off the main power switch of your
RISO printer. After approximately 10 seconds,
turn it on again.
Click [Restart] in the [Document] menu in the
[RISO...] printer monitor window.
Change the printer settings in the application
to make them identical with those in the
Printer Driver or vice versa, and repeat the
print job from the application.
Turn off the main power switch of your RISO
printer. After approximately 10 seconds, turn
it on again.
Press the Start key on your RISO printer. The
next process starts.

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This manual is also suitable for:

Mf9 seriesSf9x9 seriesSf9eii seriesSf5eii series

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