J/GE-CF-01
Troubleshooting
If the media converter fails, isolate and correct the fault by determining the
answers to the following questions and then taking the indicated action:
1.
Is the Power LED illuminated?
NO
•
Is the power adapter the proper type of voltage and cycle frequency
for the AC outlet?
•
Is the power adapter properly installed in the media converter and in
the outlet?
•
Contact Tech Support: 1-800-260-1312, Int'l: 00-1-952-941-7600.
YES
•
Proceed to step 2.
2.
Is the Copper LED illuminated?
NO
•
Check the twisted-pair copper cables for proper connection.
•
Contact Tech Support: 1-800-260-1312, Int'l: 00-1-952-941-7600.
YES
•
Proceed to step 3.
3.
Is the Fiber LED illuminated?
NO
•
Check the fiber cables for proper connection.
•
Verify that the TX and RX cables on the media converter are
connected to the RX and TX ports, respectively, on the other device.
•
Contact Tech Support: 1-800-260-1312, Int'l: 00-1-952-941-7600.
YES
•
Proceed to step 4.
4.
Is the Copper LED flashing?
NO
•
If there is no activity on the 1000Base-T port, proceed to step 5.
•
If there is activity on the 1000Base-T port, disconnect and reconnect
the twisted-pair copper cable to restart the initialization process.
•
Restart the workstation to restart the initialization process.
•
Contact Tech Support: 1-800-260-1312, Int'l: 00-1-952-941-7600.
YES
•
Proceed to step 5.
5.
Is the DPX/COLL (duplex/collision) LED illuminated?
YES
•
The media converter has selected full-duplex for the copper link.
•
If this is not the correct mode, disconnect and reconnect the twisted-
pair copper cable to restart the initialization process.
•
Contact Tech Support: 1-800-260-1312, Int'l: 00-1-952-941-7600.
6
24-hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600
Troubleshooting
-- Continued
NO
•
The media converter has selected half-duplex for the copper link.
•
If this is not the correct mode, disconnect and reconnect the twisted-
pair copper cable to restart the initialization process.
•
Contact Tech Support: 1-800-260-1312, Int'l: 00-1-952-941-7600.
6.
Is the DPX/COLL (duplex/collision) LED flashing?
YES
•
There is a collision along the twisted-pair copper link.
•
Contact Tech Support: 1-800-260-1312, Int'l: 00-1-952-941-7600.
Contact Transition Networks
Technical support is available 24 hours a day.
US and Canada: 1-800-260-1312
International: 00-1-952-941-7600
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.
Send an e-mail anytime to our technical support staff at:
techsupport@transition.com
Transition Networks, 6475 City West Pkwy, Minneapolis, MN 55344, U.S.A.
telephone: 952-941-7600, toll free: 800-526-9267, fax: 952-941-2322
Declaration of Conformity
Name of Mfg:
Transition Networks
6475 City West Pkwy, Minneapolis MN 55344 U.S.A.
Model:
J/GE-CF-01 Series Media Converters
Part Number(s):
J/GE-CF-01(SX), J/GE-CF-01(LX1), J/GE-CF-01(LX2),
J/GE-CF-01(LX6), J/GE-CF-01(LX100), J/GE-CF-01(LX101)
Regulation:
EMC Directive 89/336/EEC
Purpose:
To declare that the J/GE-CF-01 to which this declaration
refers is in conformity with the following standards:
CISPR 22:1993; EN 55022:1994 +A1:1995 +A2:1997 Class A; EN 55024:1998;
EN61000-2-3:1995; EN61000-3-3:1995 FCC Part 15 Subpart B; 21 CFR subpart J
I, the undersigned, hereby declare that the equipment specified above conforms to
the above Directive(s) and Standard(s).
Stephen Anderson, Vice President of Engineering
techsupport@transition.com -- Click the "Transition Now" link for a live Web chat.
January, 2008
Date
7
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