Mercedes-Benz EQS 2021 Operator's Manual page 573

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Mercedes-Benz emergency call system
▌Information on available emergency call sys-
tems
Two types of emergency call system are available
to you in the vehicle:
Mercedes-Benz emergency call system
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Write pro- 112 emergency call system (EU eCall)
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The Mercedes-Benz Emergency Call System is not
available in all countries. You can find more infor-
mation on the regional availability of the
Mercedes-Benz Emergency Call System at:
https://www.mercedes-benz-mobile.com/extra/
ecall/
ohne
MBUX multimedia system 571
The following applies for both emergency call sys-
tems:
The transfer of specific data is required for the
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intended function of both emergency call sys-
tems. This will be explained in the "Data trans-
fer" section ( page 574).
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Both emergency call systems are included as
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standard equipment in your vehicle and are
activated at the factory.
The use of both emergency call systems is
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exempt from charges.
Both emergency call systems only function in
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areas in which the mobile phone network pro-
viders offer mobile phone coverage.
For both systems, insufficient network cover-
age from the mobile phone network providers
can result in an emergency call not being
transmitted.