Enable An Unused Port; Change Two-Way Smartpoint Module Configuration - Xylem OMNI sensus C2 User Manual

Error Message
SmartPoint Locked
SmartPoint must be unlocked to
continue.
Product with ID <ID #> found, but
unable to establish connection
because the product is encrypted
and no encryption keys were
found.
Product with ID <ID #> found, but
unable to establish connection
due to incorrect encryption keys or
time sync.
Your CommandLink does not
support encryption.

Enable an unused port

This section describes how to use FieldLogic Tools to enable an unused port on a dual
port water SmartPoint module.
1. Be sure to physically connect the second water register to the unused port of the
dual port SmartPoint module.
2. From the Product Summary screen, select Enable Unused Port.
After port is successfully enabled, a confirmation displays.

Change two-way SmartPoint module configuration

This section describes how to use FieldLogic Tools to change the configuration
parameters of a two-way SmartPoint module.
Possible Cause
You tried to perform an operation
on a locked gas SmartPoint
module.
You are attempting to connect to
an encrypted SmartPoint module,
and either no encryption keys
reside on the handheld device or
the encryption keys have expired.
You are attempting to connect to
an encrypted SmartPoint module,
and either the encryption keys are
incorrect or the time sync is
incorrect.
You are attempting to connect to
an encrypted SmartPoint module
using a CL that doesn't support
encryption.
Corrective Action
First initiate a temporary unlock
window. Then try performing the
operation again.
Import a new field encryption
keyfile containing valid encryption
keys.
Import a new field encryption
keyfile containing valid encryption
keys.
Verify that you have correct time
sync.
Use a CL that supports encryption.
6 Two-way SmartPoint modules | 32