Help And Support - Flashforge Guider 3 User Manual

8. Help and Support

Flashforge professional after-sales service personnel and salesmen are on standby for
you at any time and are ready to help you with any problem you may have with the printer.
If the issues or questions are not covered in this User Guide, you can seek for solutions on
our official website or contact us via email or phone.
Some explanations and solutions of common problems can be found in our official
website. Many of your problems can be solved in www.flashforge.com, the official
English website of Flashforge.
Flashforge after-sales team can be reached by email or phone from 8:00 a.m. to 5:00 p.m.
from Monday to Saturday to solve your problems. In case you contact us during off-duty
time, your inquiry will be answered the following business day immediately. We are sorry
for any inconvenience caused.
Note
Due to the replacement of different filaments, there will be a small amount of impurities
left in the extruder, which will cause the nozzle clogged. As this can be solved by just
unclogging it, it's not owing to quality issue. If users encounter this problem during use,
please contact our after-sales personnel, and complete the unclogging operation under
the guidance of our after-sales personnel.
After-sales Service Tel: +86-400-886-6023
E-mail: support@flashforge.com
Address: No. 518, Xianyuan Road, Wucheng District, Jinhua City, Zhejiang Province, China
Note: Please provide the product serial number which is the barcode at the back of the
printer when contacting our after-sales personnel.
S/N: FFAD******
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