Chapter 8 Help And Support - Flashforge Adventurer 4 Pro User Manual

Chapter 8 Help and Support

Flashforge team is on standby and ready to help you with any challenges you may have
with your 3D printer. If the issues or questions are not covered in this User Guide, you can
seek for solutions on our official website or contact us via telephone.
There are solutions and instructions to common issues that can be found on our official
website. Have a look first as most basic questions are answered there.
http://www.flashforge.com
The Flashforge support team can be reached by e-mail or phone between the working
hours of 8:00 a.m. to 5:00 p.m. PST Monday through Saturday. In case you contact us
during off-duty time, your inquiry will be answered the following business day.
Note: Due to the replacement of different filaments, there will be a small amount of
impurities left in the extruder, which will cause the clogged nozzle issue. As this can be
solved by just unclogging it, it's not owing to quality issue and it's not within the 400-hour
life range. If users encounter this problem during use, please contact our after-sales
personnel, and complete the unclogging operation according to their instructions.
Facebook Official Group Address: Flashforge Official User Group
Email: support@flashforge.com
Address: No.518 XianYuan Road, Jinhua City, Zhejiang Province, China
Please provide the serial number, which is the bar code at the back of your printer,
when contacting our after-sales personnel.
31