Telguard Check Status Capability; Programmable Supervisory Trip Output (Stc) Relays; Post-Installation Remote Programming - Telguard Dual Path Series Installation & Operating Manual

Telguard Check Status Capability

Although the communicator has the capability for an automatic periodic self-test, a separate feature
is provided for determining the current operational status of every Telguard communicator. This
feature is called Check Status and is used to provide real-time operational status for the
communicator on-demand. It is useful in resolving STC events that are reported by the alarm panel
to the Central Station. Check Status is available via
Check Status causes the communicator to upload current operational status data and historical
data, just as the automatic self-test described above, except that the resulting status is held in the
Telguard database at the TCC for review and is not forwarded to the Central Station.

Programmable Supervisory Trip Output (STC) Relays

The communicator has two supervisory relay trip outputs available (STC1 normally open and
STC2 normally closed) and both are energized in a powered-up state when no system troubles
exist. This enables a supervisory trouble code to be transmitted to the Central Station when
STC relays are programmable via
installation requirement.
Note: If using a supervised zone to monitor for the STC relay, please make sure that you follow
resistance requirements of the alarm panel for supervision. Refer to manual supplied with the
panel for further guidance.
The following supervisory features or combination of features are programmable to trip the STC
relays in order to meet a variety of installation requirements:
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The following system trouble features are embedded in the communicator for tripping the STC
relays and cannot be changed:
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UL/ULC Compliance Notes:
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ULC Compliance Notes:
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Post-Installation Remote Programming

To continue to meet compliance requirements, once a unit is installed it cannot be remotely
reprogrammed or receive updated firmware from Telguard Technical Support without manual on-
site intervention. To change the device settings or accept updated firmware, follow these steps:
TG-7 Dual Path Series Installation & Operating Guide
AC Failure Condition (ACFC) or Low Power Failure condition (LPF)
Low or missing Battery Condition (LBC)
No Service Condition (NSC)
Radio Failure Condition (RFC)
LAN Failure Condition (LANFC)
Dial Tone Failure (DTF): insufficient voltage on connection to panel DACT
Communicator not activated at TCC: communicator requires activation for use
Catastrophic Failure (CF): all power is lost
Transmit Disable command received from TCC: used when a runaway dialer situation is
detected or by Customer Service, for example
In Fire installations, STC2 (normally closed) cannot be used for communicating with the
alarm panel; only STC1 (normally open) can be used.
For Commercial Burglary installations, STC1 shall be connected to the panel's 24hr zone
and shall be designated only as Low Power Condition. Other failure conditions shall be
triggered through STC2 and shall be treated as general trouble conditions.
In Canada, TG-7 Dual Path Series devices are suitable for use in Security Level 2
applications.
portal.telguard.com
-hour instant input zone. The trouble conditions that trigger the
portal.telguard.com (dealer log-in required) to meet virtually any
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(dealer log-in required).
56052601 Rev B © 2022 Telguard