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Telguard TG-7 Dual Path Series
Installation & Operating Guide
for models TG-7E and TG-7FE
COMPANY CONFIDENTIAL
For use by TELGUARD
®
customers only.
Distribution to other parties strictly prohibited.
October 12, 2022
Part Number 56052601
Rev B
© 2022 Telguard. Telguard and the Telguard Logo are registered trademarks of
Telular Corporation | Telular is a business unit of AMETEK, Inc. All Rights Reserved.
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Table of Contents
Troubleshooting
Related Manuals for Telguard Dual Path Series
Summary of Contents for Telguard Dual Path Series
- Page 1 Distribution to other parties strictly prohibited. October 12, 2022 Part Number 56052601 Rev B © 2022 Telguard. Telguard and the Telguard Logo are registered trademarks of Telular Corporation | Telular is a business unit of AMETEK, Inc. All Rights Reserved.
- Page 2 Important Note The registration form must be completed before leaving for the job site to install the Telguard product. Use our dealer site at portal.telguard.com to register the unit in real time. Foreword ® Dealers purchase Telguard alarm communicators for the quality, features, and total value they represent.
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Page 3: Repair And Warranty
Cellular Alarm Communicator. Repair of this equipment should only be referred to qualified technical personnel. Telguard will repair or replace (our option) inoperative units for up to two years from date of manufacture. This excludes damage due to lightning or to installer error. - Page 4 INDEMNIFICATION OF TELGUARD YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS TELGUARD FOR ANY OF THE COST, MISUSE OR IN A MANNER NOT CONTEMPLATED BY YOU AND TELGUARD OR INCONSISTENT WITH THE PROVISIONS OF THIS MANUAL; (ii) IN AN ILLEGAL MANNER OR AGAINST PUBLIC POLICY;...
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Page 5: Table Of Contents
Step 5: Connect Supervisory Trip Outputs Step 6: Connect and Test the Trip Input (optional) Step 7: Connect Tamper Switch (optional in fire-only systems/required for burg) Appendix 1 Connection Guide TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard... - Page 6 Appendix 5 Compliance with UL and ULC Standards Appendix 6 Detailed Specifications Dialer to Interface Electronics Power Digital Cellular Radio and Other Specifications Appendix 7 Accessories TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard...
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Page 7: General Description And Operation
12VDC or 24VDC regulated power supplied by the connected alarm panel. The TG-PEM Accessory is also available for adding multiple dry contact zones to TG-7 Dual Path Series communicators in either fire or burglary systems (but not combinations systems), in cases where a DACT connection is not available or more inputs are required. - Page 8 The UL Listed equipment at the TCC plays a key role in the operation of every Telguard device. All Telguard units utilize the TCC due to the panel alarm signal format encoding and decoding requirements used in packet-data transmissions. The TCC also manages the real-time databases for...
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Page 9: Information Related To Software Settings Fire Systems
20-, 30-, 45-, 60-, 1440- minutes minutes 6 hours is specified in 2013 and later editions of NFPA 72; the 2010 edition specified 24 hours (daily). TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard... - Page 10 3-, 5- 10-, 20-, 30-, 45-, 60-, 1440- minutes AC Failure Condition (ACFC)/ Disabled, any number of 1 hour, 2 hours, 3 hours Low Power Failure (LPF) hours up to 24 TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard...
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Page 11: Information Related To Software Settings Burglary Systems
Standard for Central-Station Burglar-Alarm Units, UL 1610 and Standard Line Supervision, the communicator must meet these requirements: The TG-7 Dual Path Series communicator must be used in one of the following configurations: • As a primary communicator, single line-200 second supervision; or •... - Page 12 Standard for Control Units, Accessories and Receiving Equipment for Intrusion Alarm Systems, ULC- S304, the communicator must meet these requirements (Security Level I or II): The TG-7 Dual Path Series communicator must be used in one of the following configurations: •...
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Page 13: Features
This section summarizes the key features of Telguard TG-7 Dual Path Series communicators. Operating Mode The TG-7 Dual Path Series is comprised of transmission devices that are installed at protected premises to provide signal transmission over cellular and Internet-enabled LAN connections for alarm systems. -
Page 14: Link Supervision
When using AC as the main power source, the communicator checks the backup battery voltage on initial power-up and every 60 seconds thereafter. If the battery voltage is less than 11.6 volts, it an LBC occurs whereby the STC LED blinks twice, and the TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B... -
Page 15: Telguard Automatic Self-Test Report
(voltage supplied unexpectedly drops). The STC LED will flash 6 times and the STC relay will trip. NOTE: This condition will require contacting Telguard Technical Support for resolution. Catastrophic Failure (CF) Catastrophic Failure (CF) is any condition that causes the communicator to stop functioning at all levels. -
Page 16: Telguard Check Status Capability
Low Power Condition. Other failure conditions shall be triggered through STC2 and shall be treated as general trouble conditions. • In Canada, TG-7 Dual Path Series devices are suitable for use in Security Level 2 applications. Post-Installation Remote Programming... -
Page 17: Diagnostic And Status Leds
Optional DC Operation (12VDC or 24VDC) The TG-7 Dual Path Series communicators can be operated solely by DC power provided by an alarm panel. This eliminates the need for a separate AC outlet at the protected premises. To use, connect 12VDC or 24VDC regulated power from the p ground on the communicator. -
Page 18: Ul And Ulc Compliance
UL and ULC Compliance The TG-7 Dual Path Series communicators are certified as complying with UL and ULC Standards for Commercial Fire and Commercial Burglary installations. The chart on Page 1 shows the associated UL and ULC Standards. Certificates of Compliance are available at portal.telguard.com. -
Page 19: Getting Ready
Dealer Account Establishment A Dealer Account must be established prior to registration of any Telguard unit. This can be accomplished by visiting portal.telguard.com and completing the necessary information under This is a one-time event and an acknowledgment from Telguard Customer Service will include a Dealer Account Number that will be used for all Telguard Digital registrations. -
Page 20: Pcb Layout
NOTE: The communicator registration must be completed in advance to avoid installation delays PCB Layout RESET BUTTON RSSI BUTTON RJ-45 ETHERNET JACK for LAN RJ-45 CONNECTION DACT JACK for PANEL CONNECTION EARTH GROUND TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard... -
Page 21: Installation
The registration form may be completed online through our 24/7 dealer portal: portal.telguard.com. Register for Telguard service prior to going to the job site to avoid a second trip. The desired features and programmable options for any installation are selected during the registration process. - Page 22 Telguard portal at portal.telguard.com. If the system administrator of the premises requires MAC address information, it can be found on a label on the communicator or in the portal. UL/ULC Commercial Fire Sole Path (Cellular Only Mode) Features • Link Supervision: If registering communicator to use cellular as the sole path of communications for commercial fire applications, use the link supervision option in accordance with local requirements (5-minute supervision or 60-minute supervision in the U.S., or 180-second...
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Page 23: Step 2: Physically Install The Communicator In Desired Location
Verify unit is secured by placing additional screws in lower mounting holes. Install Optional TG-PEM Accessory into Enclosure (if using) The TG-PEM Accessory can be used to add 8 24-hour dry contact zones to a TG-7 Dual Path Series communicator. -
Page 24: Step 3: Determine Antenna Placement For Best Performance
NOTE: including replacing the battery when it can no longer operate at the specified voltage level. Connect the Telguard AC power adapter (supplied) to AC terminals using stranded copper insulated wire following wire gauge and length recommendations below: Recommended Wire Size... -
Page 25: Step 4: Make Communications Connections And Activate
Antenna issues are unlikely unless the premises are located in a fringe network coverage area, in a building below ground level, or in a metal structure. Telguard offers a variety of high-quality low- loss antenna cables as well as high-gain antennas listed in Appendix 7. -
Page 26: Step 5: Connect Supervisory Trip Outputs
Reprogram Alarm Panel to Send Proper Code If necessary, reprogram the alarm panel to send proper alarm code when tripped by the communicator toral as desired. TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard... -
Page 27: Step 6: Connect And Test The Trip Input (Optional)
Be sure to use a UL-approved 2200-ohm resistor if the trip input circuit will be supervised (e.g., Bosch P110BL, Bosch EOL-22K, Elk ELR 22). The trip input circuit is not supervised for grounds. TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B ©... -
Page 28: Step 7: Connect Tamper Switch (Optional In Fire-Only Systems/Required For Burg)
Mandatory for Commercial Burg Use When installing the TG-7 Dual Path Series Communicator for Commercial Burglary or combination Fire and Burglary Applications, a tamper switch is used to monitor the enclosure opening. The tamper switch needs to be connected to a zone on the panel and shall designate the zone as Tamper Protection. -
Page 29: Appendix 1
DC Power (from Panel). FACP LED1 Battery LED2 LED3 LED4 LED5 LED6 LED7 LED8 NOTE 2 NOTE 1 NOTE 1 Plug-in Adapter TRIP INPUT EARTH GROUND TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard... - Page 30 DC Power (from Panel). FACP LED1 Battery LED2 LED3 LED4 LED5 LED6 LED7 LED8 NOTE 2 NOTE 1 NOTE 1 Plug-in Adapter TRIP INPUT EARTH GROUND TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard...
- Page 31 (from Adapter) with Battery or use DC Power (from Panel). FACP LED1 Battery LED2 LED3 LED4 LED5 LED6 LED7 LED8 NOTE 1 NOTE 1 Plug-in Adapter TRIP INPUT EARTH GROUND TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard...
- Page 32 6 IN. FRONT VIEW SIDE VIEW LISTED PULL BOX WITH LISTED OUTLET BOX AND RECEPTACLE LISTED PULL BOX WALL LISTED TRANSFORMER LISTED OUTLET BOX AND RECEPTACLE ULTPDE.VSD TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard...
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Page 33: Tamper Switch Installation For Tg-7E Ul/Ulc Commercial Burglary Applications
If a tamper switch is needed for a TG-7FE product, the TG-TAMPER Accessory can be purchased from most Telguard distributors. Note that a tamper switch is required when using the TG-7FE in a combination fire and burglary system. -
Page 34: Rj-45 Jack Pin Assignments
Normally Open. 5 GND Trip Ground and External trip Allows an external relay to LED 7 Trip Input relay. trigger an alarm signal. 6 IN TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard... -
Page 35: Ac Terminal Strip Pin Assignments
(4 or 10 digits for Contact ID, 4 digits for Modem). UL Compliance Note: While TG-7 Dual Path Series communicators support the above formats, some formats may not meet the requirements for fire systems set in UL 864. Contact ID and SIA2 are the only formats identified as complying beginning with UL 864 10 Edition. -
Page 36: Appendix 2 Troubleshooting Guide
Panel power or AC power connected to unit LED 8 Off (w/other LED Power Operating from communicator backup battery activity) NOTE: * indicates that the LED will continuously flash. TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard... -
Page 37: Troubleshooting Quick Reference Table
(Initiated by TCC) (Status data) signals from the TCC. * If several trouble conditions are present, the STC LED will flash all applicable indications in sequence. TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard... -
Page 38: Led Indicator Guide Rssi Mode
LEDs 5-3 = on, LED 2 = slow flash -60 LEDs 5-2 = on NOTE: When LED 1 is on in RSSI mode, it indicates more than one cellular tower within range. TG-7 Dual Path Series Installation & Operating Guide 56052601 Rev B © 2022 Telguard... -
Page 39: Appendix 3 Commercial Fire Single Dact Installation
The TG-7FE is suitable for use as a sole path cellular communicator. The TG-7FE can also be utilized as a dual path option that replaces both Telco requirements by the panel. By following Telguard's installation guidelines, the installer can provide the best conditions for a stable, sole path or dual path connection. -
Page 40: Appendix 4 Commercial Fire 6-Hour Supervision
6 hours, from an earlier version of 24 hours. This requirement is upheld in 2016 and 2019 edition as well. Telguard commercial fire products support this feature, and it must be enabled when using more than one path, by selecting 6-hour supervision during registration. -
Page 41: Appendix 6 Detailed Specifications
Appendix 6 Detailed Specifications Dialer to Interface Electronics The integrated interface by Telguard allows digital dialers to dial into the cellular radio network. • Line voltage: -30 Vdc (default) or -40Vdc into standard telephone device when on-hook. • Dial tone: Precision 350 + 440Hz +/- 1%. 10 digits dial out capability. -
Page 42: Appendix 7 Accessories
Description TG-PEM Adds 8 dry contact zone inputs; also allows connection to panels without DACTs TG-TAMPER Easy-attach Tamper Switch Assembly compatible with Telguard metal enclosures ACD-12 12 feet of antenna cable and mounting bracket ACD-35 35 feet of low loss high performance antenna cable and mounting bracket...
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