The meter is intended to be installed indoors in non‐condensing humidity conditions. The meter should be installed with copper conductors. The use of aluminium conductors is only supported with the aluminium conductor compatible variant. For installation, flexible wires with ferrules may be used. The installation site must meet the requirements of: The meter’s ingress protection rating (IP54), The specified operating temperature range (‐25 °C … +70 °C) and The specified limit operating temperature range (‐40 °C … +70 °C). Avoid installing the meter on south‐facing walls and in direct sunlight. If necessary, use an additional shield or visor to protect the installation from direct sunlight (shield not provided by Landis+Gyr). This meter is intended for indoor use only In cases where an outdoor installation is unavoidable, care must be taken to ensure the meter is installed within a suitable enclosure to maintain the operating environment in accordance with the meter specification. Such enclosures must be securely sealed to avoid the risk of meter damage as a consequence of exposure to the external environment including (but not limited to) extreme temperatures, humidity and insect ingress. Introduction The following conditions must be met for installation and commissioning of the meter: The work described below must only be conducted by technically qualified and suitably trained persons. These persons must be familiar with and observe the local safety regulations. ...
38/42 Maintenance Maintenance Service The E220 meter has no serviceable parts. Device service is available from the local Landis+Gyr representative. Troubleshooting If the meter is not operating correctly, check the error displays and LED (see section 5.1 “Display” for instructions on how to use the display). If there is a problem with meter operation, the following points should be checked first: Is the mains voltage present (check meter display)? Has the maximum operating temperature been exceeded? Is the meter visibly damaged? Is there any error code on the display (code F.F.)? The error codes are described in section 6.2.1 “Error codes”. 6.2.1 Error codes Critical Error A critical error means that a legally relevant function is no longer working properly. Values may not be used for billing without validation. Critical errors indicate severe problems, but the device can still operate. However, the data measured and stored in the meter may be corrupted and it is recommended that meters showing critical errors are returned to the designated Landis+Gyr service centre. If the device is displaying the F.F. register with an error code, there is a critical error. If the error register is not cleared, the failure code can be viewed in the installation/service menu or by reading the F.F. register through the communications interface. Critical errors can only be cleared via communication with a reset command. Due to the temporary nature of communication errors they do not cause the F.F. register to be displayed. However, communication errors get stored in the error register. They are cleared when communication is restored. Communication errors do not usually require meter replacement. These errors do not cause the F.F register to be automatically shown on the display, but are stored in the error register. The meter continues normal operation and does not usually have to be replaced. ...
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