Page 1 Lexmark 6500 Series All-In-One User Guide May 2007 www.lexmark.com...
Page 3: Table Of Contents
Contents Safety information...5 Networking the printer...6 General networking...6 Wireless networking...9 Advanced wireless setup...15 Installing an internal wireless print server...16 Printing...17 Getting started...17 Learning about the All-In-One software print options...21 Performing printing and related tasks...22 Managing print jobs...32 Copying...33 Getting started...33 Performing copying and related tasks...36 Scanning...43 Getting started...43...
Page 4 Printing a test page using the computer...138 Improving print quality...138 Cleaning the scanner glass...139 Cleaning the exterior of the printer...139 Using genuine Lexmark print cartridges...139 Refilling print cartridges...140 Ordering print cartridges...140 Ordering paper and other supplies...140 Finding information about the printer...141 Contacting Customer Support...144...
Page 5: Safety Information
Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Page 6: Networking The Printer
Note: The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks.
Page 7 Scenario 1: Laptop and printer connected wirelessly with Internet • A computer is connected to a wireless router by an Ethernet cable. • A laptop and a printer are connected wirelessly to the router. • The network is connected to the Internet through a DSL or a cable modem. Scenario 2: Computer, laptop, and printer connected wirelessly with Internet •...
Page 8: Printing A Network Setup Page
Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet •...
Page 9: Wireless Networking
IP address. Most networks use DHCP to assign addresses. Types of wireless networks Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer.
Page 10: Finding The Signal Strength
A simple type of wireless network is one where a PC with a wireless adapter communicates directly with a printer equipped for wireless networking. This mode of communication is called ad hoc. A device in this type of network must have a valid IP address and be set to ad hoc mode. The wireless print server must also be configured with the same SSID and channel.
Page 11: Why Do I Need An Installation Cable
Networking the printer Installing and configuring a printer for use on a network lets users at different computers print to a common printer. There are two methods for networking this printer: • Configure a wireless network connection for the printer. Note: To set up the printer, use a computer that connects wirelessly to the network.
Page 12: Installing The Printer On Additional Network Computers
Open the application that you want to use. The Network Selection sheet can be accessed through three different paths: If you are using Lexmark Setup Assistant (during setup) Do this Install the printer software. For more information, see “Installing the printer software”...
Page 13 • Any applicable security keys or passwords used with the network security encryption type Insert the printer software CD. From the Finder desktop, double-click the Lexmark 6500 Series icon. Double-click Install. Click Continue. Follow the instructions on the computer screen.
Page 14: Tips For Using Network Adapters
If your printer is already installed but you have not set it up for use on your wireless network, you need to add your printer to the Printer List. From the Finder desktop, click Applications. From Applications, double-click Utilities. Double-click Printer Setup Utility. The Printer List dialog appears.
Page 15: Advanced Wireless Setup
From the Network pop-up menu, click Create Network. Create a name for your ad hoc network, and then click OK. Insert the CD for Macintosh to run the wireless setup. From the Finder desktop, double-click the Lexmark 6500 Series icon. Double-click the Install icon. Click Continue.
Page 16: Installing An Internal Wireless Print Server
Installing an internal wireless print server The printer you purchased may contain an internal wireless print server that allows the printer to be used on a wireless network. If your printer does not have an internal wireless print server already installed, you can purchase one separately.
Page 17: Printing
Printing Getting started Loading paper Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) •...
Page 18: Loading Envelopes
Loading envelopes You can load up to 10 envelopes at a time. Warning: Do not use envelopes that have metal clasps, string ties, or metal folding bars. Load envelopes in the center of the paper support with the stamp location in the upper left corner. Make sure: •...
Page 19: Loading Transparencies
Loading transparencies You can load up to 50 transparencies at a time. Load transparencies with the rough side facing you. If the transparencies have a removable strip, each strip should face away from you and down toward the printer. Make sure: •...
Page 20: Loading Banner Paper
• Lexmark Photo Paper—An outstanding "everyday" heavyweight inkjet photo paper designed for use with Lexmark printers, but compatible with all brands of inkjet printers. Although inexpensive, it offers excellent image quality and outstanding value. • Transparency—A clear, plastic media primarily used for overhead projectors.
Page 21: Learning About The All-In-One Software Print Options
Learning about the All-In-One software print options Choosing a paper size With a document open, click File From the “Format for” pop-up menu, choose 6500 Series. Note: When you select Any Printer, your paper size choices are limited. By selecting the name of your printer, you have many more paper size options.
Page 22: Performing Printing And Related Tasks
• “Using the Print dialog” on page 124 Sharpening an image From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. Click Preview/Edit to open the Scan dialog. From the Scan dialog, click Click the Adjustments tab.
Page 23: Printing Photos Using The Computer
From the third pop-up menu from the top, select the settings you want to adjust, and adjust the settings. You can specify print quality, the number of copies to print, the type of paper you're printing on, and how you want the pages to print.
Page 24: Printing Borderless Photos
Printing borderless photos From your software application, set the page margins to zero, and then adjust the image on the screen so that it covers the entire page. Note: Some applications do not support margin setting. Load photo or glossy paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) For more information, see “Loading paper”...
Page 25: Printing Envelopes
Choose an orientation. Click OK. Customize the settings as needed in the Print dialog. From the software application, click File From the Printer pop-up menu, choose 6500 Series. Click Print. Notes: • To avoid paper jams, do not force the cards into the printer. •...
Page 26: Printing Transparencies
From the Settings pop-up menu, choose Page Attributes. Choose a paper size. Choose an orientation. Click OK. Customize the settings as needed in the Print dialog. From the software application, click File From the Printer pop-up menu, choose 6500 Series. From the third pop-up menu from the top, choose Quality &...
Page 27: Printing A Banner
Printing a banner Remove all paper from the paper support. Tear off only the number of pages needed for the banner (up to 20 sheets). Place the required stack of banner paper on the top cover. Load only the first page of banner paper into the paper support with the leading edge of the banner going into the printer.
Page 28: Printing Multiple Pages On One Sheet
Printing multiple pages on one sheet Load paper. Customize the settings as needed in the Page Setup dialog. With a document open, choose File From the “Format for” pop-up menu, choose 6500 Series. From the Settings pop-up menu, choose Page Attributes. Choose a paper size.
Page 29 Note: If there are also photos stored on the memory card or flash drive, the message Which would you like to print? appears on the display. If necessary, press Press If the document you want to print is in a subfolder within the memory card or flash drive, press the folder you want appears.
Page 30 Printing on both sides of the paper (duplexing) The printer has a built-in duplex unit that lets you print on both sides of the paper automatically for plain letter- and A4-paper sizes. If you need to print duplex using paper other than plain letter- or A4-paper, see “Printing on both sides of the paper (duplexing) manually”...
Page 31: Assembling A Booklet
Repeat steps 1 and 2. From the Print menu, select Even numbered pages. Click Print. Printing the last page first (reverse page order) For Mac OS X version 10.4.2 or later: With a document open, click File From the third pop-up menu, choose Paper Handling. From the Page Order menu, select Reverse.
Page 32: Managing Print Jobs
Managing print jobs Pausing print jobs While the document is printing, click the printer icon on the dock. From the queue window, select the job you want to pause. Click the Hold icon. Note: You can also click the Stop Jobs icon to pause printing all jobs. Related topics: •...
Page 33: Copying
Copying Getting started Loading paper Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) •...
Page 34 Note: The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). Open the top cover. Place the original document or item facedown on the scanner glass in the lower right corner. Note: Photos should be loaded as shown. Close the top cover to avoid dark edges on the scanned image.
Page 35: Loading Original Documents Into The Automatic Document Feeder
Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. Load an original document text side up into the Automatic Document Feeder tray.
Page 36: Performing Copying And Related Tasks
Load up to 25 sheets of: • Custom paper • Pre-punched paper • Reinforced edge copier paper • Preprinted forms • Letterhead paper Related topics: • “Understanding the parts of the printer” on page 106 Performing copying and related tasks Using the automatic paper type sensor The printer is equipped with an automatic paper type sensing device.
Page 37: Making Borderless Copies Using The Control Panel
Press repeatedly until Quality appears. Press Press repeatedly until Photo appears. Press Press repeatedly until Paper Setup appears. Press Press repeatedly until Paper Size appears. Press Press repeatedly until the size you want appears. Press Press repeatedly until Paper Type appears. Press Press repeatedly until the type of paper loaded into the printer appears.
Page 38: Enlarging Or Reducing An Image
Press Press repeatedly until the size you want appears. Press Press repeatedly until Paper Type appears. Press Press repeatedly until either Automatic or Photo appears. Press Press Start Color or Start Black. Related topics: • “Understanding the Copy menu” on page 112 Enlarging or reducing an image Load paper.
Page 39: Making A Copy Lighter Or Darker
If necessary, press Copy Mode. Press Press repeatedly until Quality appears. Press Press repeatedly until the quality you want appears. Press Press Start Color or Start Black. Making a copy lighter or darker If you want to adjust the look of a copy or photo, you can adjust it to make it lighter or darker. Load paper.
Page 40 Use the keypad to select the number of copies you want. Press Press repeatedly until Collate appears. Press Press repeatedly until On appears. Press Press Start Color or Start Black. If you are using the scanner glass, a message appears prompting you for additional pages. If necessary, press Load the next page of the original document facedown on the scanner glass, and then press Repeat step a and step b until:...
Page 41 When asked if you want to Scan another page?, press Place the next page facedown on the scanner glass. If you have a two-sided original, load the original document with the other side facedown on the scanner glass, and then press The printer scans the next page—or the other side of the original document—and then prints.
Page 42: Canceling A Copy Job
Press Press repeatedly until the number of images you want to print on one page appears. Press Start Color or Start Black. Related topics: • “Loading paper” on page 17 • “Loading original documents on the scanner glass” on page 33 Canceling a copy job Press Scanning stops and the scanner bar returns to its home position.
Page 43: Scanning
Scanning Getting started Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. Note: The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). Open the top cover.
Page 44 Close the top cover to avoid dark edges on the scanned image. Related topics: • “Understanding the parts of the printer” on page 106 Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing.
Page 45: Learning About The All-In-One Center Scan Options
Learning about the All-In-One Center scan options Choosing where to send scanned images From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. From the “Send scanned image to” pop-up menu, choose the scan destination.
Page 46 The list of applications in the Customize list is generated when you install the All-In-One software. You can expand this list to a maximum of 50 applications. You can add, remove, or modify an application in the Customize list. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon.
Page 47 Customizing scan settings from the Scan dialog You can adjust the scan settings and do creative scanning jobs on the Scan dialog. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. Click Preview/Edit to open the Scan dialog.
Page 48 The Scan dialog has three main sections: the Settings tab, the Adjustments tab, and the Preview area. From here Go to Settings tab Scan Settings Reduce Background Noise Select a preset scan setting according to the color and document type of your scan. Note: Select Custom Settings to customize the scan setting manually instead of using a preset scan setting.
Page 49 Cropping photos using the software You can use the Auto-crop feature to highlight certain focal points or to show only a specific portion of an image. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon.
Page 50: Sharpening An Image
“Using the All-In-One Center” on page 128 Adjusting the brightness of an image From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. From the All-In-One Center, click Preview/Edit to open the Scan dialog.
Page 51: Performing Scanning And Related Tasks
You can indicate that you want to skip the Scan dialog, and send the scanned document straight to your selected application. To modify the Preferences setting: From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. From the menu bar, click Lexmark All-In-One Center.
Page 52 “Understanding the parts of the printer” on page 106 Scanning multiple pages using the scanner glass Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. Select Prompt for multiple pages.
Page 53: Scanning A Text And Graphics Document
Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon.
Page 54: Scanning Images For Editing
Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon.
Page 55: Scanning Clear Images From Magazines Or Newspapers
From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. Click Preview/Edit. Click inside the document or image in the preview area. Drag the nodes on the crop area to select the part of the image that you want to scan.
Page 56: Saving A Scanned Image
When you want to scan a new item and send it through e-mail: Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. From the “What is being scanned?” menu, select a document type other than Photo.
Page 57: Scanning Over A Network
Scanning stops and the scanner bar returns to its home position. Press to turn off the printer. To cancel a scan using the software: From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. From the Progress dialog, click Cancel. Related topics: •...
Page 58: Scanning To A Computer Over A Network
• “Assigning a name to your computer” on page 57 Selecting printers that can scan to your computer From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. From the menu, choose Advanced The Scan Network Access dialog appears.
Page 59: Faxing
Faxing CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Getting started Choosing a fax connection You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem.
Page 60: Using An Rj11 Adapter
Using an RJ11 adapter Country/region • United Kingdom • Ireland • Finland • Norway • Denmark To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the printer. Connect one end of the telephone cord into the Line port Connect the adapter to the telephone line that came with the printer.
Page 61 Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly. Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.
Page 62 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port of the printer.
Page 63: Connecting Directly To A Telephone Wall Jack
Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer. Make sure you have a telephone cord and a telephone wall jack. Connect one end of the telephone cord into the LINE port Connect the other end of the telephone cord into an active telephone wall jack.
Page 64: Connecting To A Telephone
If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
Page 65: Connecting To An Answering Machine
Connect one telephone cord to the LINE port Remove the protective plug from the EXT port Connect the other telephone cord to a telephone, and then plug it into the EXT port Related topics: • “Using an RJ11 adapter” on page 60 Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes.
Page 66 Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, “Using an RJ11 adapter.” Make sure you have the following: • A telephone • An answering machine •...
Page 67: Connecting To A Computer With A Modem
Connect a third telephone cord from the answering machine to the EXT port Related topics: • “Using an RJ11 adapter” on page 60 Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region.
Page 68: Using A Digital Phone Service
Remove the protective plug from the EXT port Connect a second telephone cord from the computer modem to the EXT port Related topics: • “Using an RJ11 adapter” on page 60 Using a digital phone service The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
Page 69: Loading Original Documents On The Scanner Glass
• The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer. Before loading paper the first time, slide the paper guides out toward the edges of the paper support. You can load up to: •...
Page 70 Place the original document or item facedown on the scanner glass in the lower right corner. Note: Photos should be loaded as shown. Close the top cover to avoid dark edges on the scanned image. Related topics: • “Understanding the parts of the printer” on page 106 Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing.
Page 71 Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the Automatic Document Feeder. Place these items on the scanner glass. Adjust the paper guide on the Automatic Document Feeder tray against the edges of the paper. Automatic Document Feeder paper capacity Load up to 25 sheets of:...
Page 72: Sending A Fax
Sending a fax Entering a fax number From the control panel, press Fax Mode. Enter a fax number using: The text box Speed Dial or Group Dial If you want to send a fax to a group of numbers (broadcast fax): Press Repeat entering fax numbers, using any combination of the previous methods, until a maximum of 30 fax numbers have been entered.
Page 73: Sending A Broadcast Fax At A Scheduled Time
Enter a fax number using: The text box Speed Dial or Group Dial If you want to send a fax to a group of numbers (broadcast fax): Press Add fax numbers for the group, and press Press Start Color or Start Black. Related topics: •...
Page 74: Receiving A Fax
Enter the time you want to send the fax. Press If the printer is not set to the 24-hour mode, press save your settings. Enter a fax number, or press Phone Book to select a number from the Speed Dial or Group Dial list. For more information, see “Entering a fax number”...
Page 75: Receiving A Fax Manually
To receive a fax with an answering machine connected to the printer: Make sure that the Auto Answer light is on. Make sure you have set the number of times the telephone rings before receiving a fax automatically. For more information, see “Setting the number of rings before receiving a fax automatically”...
Page 76: Setting Auto Answer To On
Your faxes will now print on both sides of the paper. Setting Auto Answer to On From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Fax Setup Utility icon. From the Fax Setup Utility dialog, click the Receive tab.
Page 77: Customizing Dial Settings
Note: For instructions on how to add Speed Dial or Group Dial entries to the Phone Book using the computer, see “Setting up Speed Dial using the computer” on page 77. Setting up Speed Dial using the computer From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Fax Setup Utility icon. Select the Speed Dials tab.
Page 78: Setting Up A Dialing Prefix
Adding contacts from the Address Book From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Fax Setup Utility icon. Select the Speed Dials tab. Click From the Address Book, click and drag the contact that you want to add to your printer's Speed Dial list.
Page 79: Setting The Distinctive Ring
Press repeatedly until Dialing and Sending appears. Press Press repeatedly until Dial Method appears. Press Press repeatedly until Behind PBX appears. Press to save this setting. Setting the distinctive ring Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single telephone line.
Page 80: Customizing Fax Information
Press to save the setting. Make sure the Fax Auto Answer light is on. When the number of rings you set is detected, the printer automatically receives the incoming fax. Customizing fax information Setting up a fax header using the control panel During the initial setup of your printer, you were prompted to enter your name, fax number, date, and time.
Page 81: Setting Up A Fax Footer Using The Control Panel
Enter the date using the keypad. Press Enter the time using the keypad. Press If the hour you entered is 12 or less, press Press to save the setting. Setting up a fax footer using the control panel From the control panel, press Fax Mode. Press Press repeatedly until Fax Setup appears.
Page 82: Managing Fax Jobs
Managing fax jobs Forwarding faxes Use the fax forwarding feature if you are going to be away, but still want to receive your faxes. There are three fax forwarding settings: • Off—(Default). • Forward—The printer sends the fax to the designated fax number. •...
Page 83: Blocking Unwanted Changes To Fax Settings
Press repeatedly until the setting you want appears. Press to print the report. Blocking unwanted changes to fax settings This feature blocks network users from changing fax settings. From the control panel, press Settings. Press repeatedly until Device Setup appears. Press Press repeatedly until Host Fax Settings appears.
Page 84: Customizing Settings Using The Fax Setup Utility
Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the 6500 Series Fax Setup Utility icon.
Page 85 From here You can Send • Select the telephone dial method you want to use. • Enter a dialing prefix. • Select a dialing volume. • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
Page 86 From here You can Fax/Report Printing • Choose to reduce an incoming fax to fit to the paper size loaded, or print it on two sheets of paper. • Choose whether to print a footer (the date, time, and page number) to appear on each page you receive.
Page 87: Working With Photos
Working with photos Notes: • For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
Page 88: Inserting A Flash Drive
Warning: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from a memory card. A loss of data can occur. Also, do not remove a memory card while actively printing, reading, or writing from a memory card.
Page 89 Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize. Related topics: • “Inserting a memory card”...
Page 90: Working With Photos Using The Control Panel
Removing a memory card or flash drive A memory card or a flash drive has to be properly removed from the printer to avoid corruption of the device or loss of stored data. Warning: Do not remove a memory device from the printer while actively printing, reading, or writing from it. If the printer is connected to the computer through a USB cable: Click on the Finder desktop, and then drag it to the trash icon on the dock.
Page 91: Printing Photos By Number
Press Press to specify which category of photos you want to print. You can print a proof sheet: • For all photos on the memory card • For the 20 most recent photos, if there are 20 or more photos on the card •...
Page 92: Printing Photos By Date Range
Press to select a photo. Note: When you select a photo, an asterisk (*) appears to the left of the number on the second line of the display. If you want to select additional photos, press Press Start Color or Start Black. The print settings used on the print job are displayed one at a time on the second line of the display.
Page 93 Press repeatedly until the color effect you want appears. Note: Color effect selections include Auto Enhance, Sepia, Antique Grey, and Antique Brown. Press Note: The selected color effect applies to all the photos you print until the active memory card or flash drive is removed.
Page 94: Printing Photos From A Digital Camera Using Dpof
Notes: • Make sure the PictBridge-enabled digital camera is set to the correct USB mode. For more information, see the camera documentation. • The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize.
Page 95: Transferring Photos From A Memory Device To The Computer Using The Control Panel
Press Press repeatedly until Save Photos appears. Press If needed, press repeatedly until USB drive appears. Press If needed, press repeatedly until the setting you want appears. Notes: • If photos on the memory card were taken on more than one date, selections will include Last Date and Date Range.
Page 96: Working With Photos Using The Computer
If necessary, press repeatedly until Computer appears. Press If necessary, press repeatedly until the computer name you want appears. If required by the selected computer, type in the four-digit PIN using the keypad. Follow the instructions on the computer screen. Related topics: •...
Page 97 Notes: • Make sure the thickness of each card does not exceed 0.020 inch (0.50 mm). • Make sure the print side of the card faces you. Customize the settings as needed in the Page Setup dialog. With a document open, click File From the “Format for”...
Page 98 Note: The printer may require that you select a computer (and a PIN, if required by that computer). Insert a memory card or flash drive containing the images you want transferred. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Network Card Reader icon.
Page 99 Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original image facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon.
Page 100 When you want to scan a new item and send it through e-mail: Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. From the “What is being scanned?” menu, select a document type other than Photo.
Page 101 Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon.
Page 102 “Adjusting the brightness of an image” on page 50 Adjusting the brightness of an image From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. From the All-In-One Center, click Preview/Edit to open the Scan dialog.
Page 103 “Using the All-In-One Center” on page 128 Enhancing photo print quality using the software From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. From the “What is being scanned?” menu, choose Photo.
Page 104 • “Using the control panel” on page 109 Sharpening an image From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. Click Preview/Edit to open the Scan dialog. From the Scan dialog, click Click the Adjustments tab.
Page 105: Understanding The Printer
Understanding the printer Understanding the printer parts Checking the box contents Name Black print cartridge Color print cartridge Telephone cord Power cord Installation cable Quick Setup sheet User's Guide Description Cartridges to be installed into the printer. Note: Cartridge combinations vary depending on the product purchased.
Page 106: Understanding The Parts Of The Printer
Name Installation software CD for Windows and Macintosh Related topics: • “Understanding the parts of the printer” on page 106 Understanding the parts of the printer Use the Paper support Paper feed guard Paper guides Automatic Document Feeder (ADF) tray Automatic Document Feeder (ADF) output tray Wi-Fi indicator Memory card slots...
Page 107 Scanner unit Print cartridge carrier Power supply with port Duplex cover Lexmark N2050 (internal wireless print server) Connect the printer to a wireless network. LINE port Operate the printer. For more information, see “Using the control panel” on page 109.
Page 108: Installing Another Language Control Panel
Use the EXT port USB port Related topics: • “Checking the box contents” on page 105 • “Using the control panel” on page 109 Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer. Lift the scanner unit.
Page 109: Using The Control Panel Buttons And Menus
Align the tabs on the control panel with the holes on the printer. The control panel is at an angle. Lower the control panel slightly at its front. Press the control panel down until it snaps into place. Related topics: •...
Page 110 Press • Turn the printer on and off. • Stop the print, copy, scan, or fax process. Print on both sides of the paper (duplex). A green backlight comes on when the duplex function is activated. Note: This button is not functional with a Macintosh operating system. You can print two-sided documents with a Macintosh operating system by using the settings in the Two-Sided menu of the Print dialog.
Page 111 Press To • Return to the previous screen. • Delete a letter or number. • Decrease a number. • Delete a letter or number. • Scroll through menus, submenus, or settings on the display. • Select a menu or submenu item that appears on the display. •...
Page 112: Understanding The Copy Menu
Press A keypad number or symbol In Copy mode or Photo Card mode: Enter the number of copies or prints you Auto Answer Redial / Pause Phone Book Start Color Start Black Related topics: • “Understanding the Copy menu” on page 112 •...
Page 113 If you want to change a setting, press Press repeatedly until the menu item you want appears. Press Press repeatedly until the submenu item you want or the setting you want appears. Press Note: Pressing selects a setting. An * appears next to the selected setting. To go into additional submenus and settings, repeat step 6 and step 7 as needed.
Page 114: Understanding The Photo Card Menu
Press repeatedly until the menu item you want appears. Press Press repeatedly until the submenu item or the setting you want appears. Press Note: Pressing selects a setting. An asterisk (*) appears next to the selected setting. To go into additional submenus and settings, repeat pressing setting you want appears, and then press If needed, press repeatedly to return to the previous menus and make other setting selections.
Page 115 Menu item Save Photos Lighter/Darker Photo Effects 1, 2 Paper Setup 1, 2 Photo Size Layout Quality Setting will return to factory default setting when a memory card or flash drive is removed. Setting must be saved individually. Saving Paper Size, Paper Type, and Photo Size settings From the control panel, press Settings.
Page 116 Understanding the PictBridge menu The PictBridge default settings menu lets you select printer settings if you did not specify the settings beforehand on your digital camera. For more information on making camera selections, see the documentation that came with your camera. Connect a PictBridge-enabled digital camera to the printer.
Page 117: Understanding The Fax Menu
Menu Item 1, 2 Paper Setup 1, 2 Photo Size Layout Quality Setting will return to factory default setting when the PictBridge-enabled digital camera is removed. Setting must be saved individually. Related topics: • “Using the control panel” on page 109 Understanding the Fax menu To understand and use the Fax menu: From the control panel, press Fax Mode.
Page 118 Use this On Hook Dial Delay Fax Lighter/Darker Fax Setup Temporary setting. For information on saving temporary and other settings, see “Saving settings” on page 120. Understanding the Settings menu The Settings menu lets you perform maintenance functions and also change and save various printer settings. For information on saving temporary and other settings, see “Saving settings”...
Page 119 From here Maintenance Paper Setup Device Setup Defaults You can Select: • Ink Level to view the ink level of the color cartridge. Press to view the ink level of the black (or photo) cartridge. • Clean Cartridges to clean the print cartridge nozzles. •...
Page 120 From here Network Setup Note: This submenu item appears only when an internal wireless print server is installed in the printer. Related topics: • “Using the control panel” on page 109 Saving settings In a setting menu, an * appears next to the default setting. To change the setting: From the control panel, press Settings.
Page 121: Understanding The Software
If the printer software is not installed properly, a communication error message appears when you try to print. Uninstall the printer software, and then reinstall it. From the Finder desktop, double-click the Lexmark 6500 Series folder. If the folder for the printer is not found on the desktop or was accidentally deleted: Go to the Mac OS X drive where the printer software was installed.
Page 122 Using the Printer Selection dialog The Printer Selection dialog appears in the Lexmark Setup Assistant during installation. It lists all printers connected to your computer and all printers detected on the local network. It also lets you select the printer that you want to use.
Page 123: Using The Page Setup Dialog
Using the Printer Setup Complete dialog The Printer Setup Complete dialog provides helpful options after successful installation. From here you can: • Check for special offers. • Print a test page. Related topics: • “Installing the printer software” on page 121 Using the Page Setup dialog You can open the Page Setup dialog from almost any application: With a document or photo open, choose File...
Page 124: Using The Print Dialog
These buttons are at the bottom of the Page Setup dialog: Click Cancel Related topics: • “Using the Print dialog” on page 124 Using the Print dialog You can open the Print dialog from almost any application: With a document open, choose File The Print dialog appears.
Page 125 Change the settings as needed. From here Choose Copies & Pages Copies Collated Pages Layout Pages per Sheet Layout Direction Border Two-Sided Output Options Save as File Note: This option is Format available only in Mac OS X Note: This is activated version 10.3.
Page 126 Quality & Media Paper Type Print Quality Color Options Document Color Advanced Options Mirror Automatic Image Sharpening Printer Services Lexmark 6500 Series Utility Troubleshooting Order Supplies Contact Lexmark Software Version Preview Rotate Note: This option is Quartz Filter available only if the file opened is a photo.
Page 127 These buttons are at the bottom of the Print dialog: Click Preview Save as PDF (in Mac OS X version 10.3) PDF (in Mac OS X version 10.4 or later) Fax (in Mac OS X version 10.3) Cancel Print Related topics: •...
Page 128 Related topics: • “Using the Print dialog” on page 124 • “Using the Utility” on page 131 Using the All-In-One Center The All-In-One Center provides the basic functions for most scan jobs. You can customize the settings on the All-In-One Center dialog according to the type of project you want to create. The dialog is set to these default settings: What is being scanned? How will the scanned image be used? Send scanned image to:...
Page 129 There are three ways to open the Network Card Reader: • From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark Network Card Reader icon. • Go to the Mac OS X drive where the printer software was installed.
Page 130 The Network Card Reader dialog appears on the computer screen. To adjust settings for the Network Card Reader: Choose Lexmark Network Card Reader If necessary, click General. Choose whether to show a notification dialog whenever a memory device is inserted into the printer.
Page 131 • Check for special offers. There are two ways to open the Utility: • From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Utility icon. • From an application: For Mac OS X version 10.3 or later: With a document open, click File From the third pop-up menu from the top, choose Printer Services.
Page 132 – Web Links Tab Related topics: • “Using Printer Services” on page 127 Understanding the printer...
Page 133: Maintaining The Printer
Maintaining the printer Print cartridges Installing print cartridges Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on page 134. If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier.
Page 134: Removing A Used Print Cartridge
Remove the tape from the back and bottom of the color cartridge, and insert the cartridge in the right carrier. Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge. Close the color cartridge carrier lid.
Page 135: Aligning Print Cartridges
The print cartridge carrier moves and stops at the loading position, unless the printer is busy. Press down on the cartridge carrier latch to raise the cartridge carrier lid. Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge. Related topics: •...
Page 136: Cleaning The Print Cartridge Nozzles
Cleaning the print cartridge nozzles Load plain paper. Press Settings. Press repeatedly until Maintenance appears. Press Press repeatedly until Clean Cartridges appears. Press A page prints, forcing ink through the print cartridge nozzles to clean them. Print the document again to verify that the print quality has improved. If print quality has not improved, try cleaning the nozzles up to two more times.
Page 137: Preserving The Print Cartridges
Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. With another clean section of the cloth, repeat step 3 and step 4. Let the nozzles and contacts dry completely. Reinsert the print cartridges.
Page 138: Printing A Test Page Using The Computer
Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
Page 139: Cleaning The Scanner Glass
Make sure the paper support and paper exit tray are dry before beginning a new print job. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. Maintaining the printer...
Page 140: Refilling Print Cartridges
If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge (s) has been depleted. If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: Click Learn More on the message.
Page 141: Finding Information About The Printer
Lexmark Photo Paper Lexmark PerfectFinish Photo Paper Note: Availability may vary by country or region. For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com. Finding information about the printer...
Page 142 Double-click the printer Help icon. Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.
Page 143 Store where purchased Related topics: • “Using the Utility” on page 131 • “Recycling Lexmark products” on page 198 • “Contacting Customer Support” on page 144 Where to find (rest of world) E-mail support varies by country or region, and may not be available in some instances.
Page 144: Contacting Customer Support
Mexico: 01-800-253-9627 Monday–Friday (8:00 AM–8:00 PM ET) Note: Phone numbers and support times may change without notice. Is contact information available online? Yes. You can access the Lexmark home page on the World Wide Web at www.lexmark.com. Maintaining the printer...
Page 145: Troubleshooting
Troubleshooting Setup troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following: Change the language selection during initial setup After you select a language, Language appears again on the display. To change the selection: Press repeatedly until the language you want appears on the display.
Page 146: Software Does Not Install
Disconnect and reconnect the power cord Disconnect the power cord from the wall outlet, and then from the printer. Plug the cord all the way into the power supply on the printer. Plug the cord into an electrical outlet that other electrical devices have been using. If the light is not on, press Cable is not connected, is loose, or is damaged...
Page 147: Uninstall And Reinstall Software
Printer does not appear in the Printer Selection dialog The Printer Selection dialog appears in the Lexmark Setup Assistant during installation. If the printer does not appear in the Printer Selection dialog, try one or more of these possible solutions.
Page 148: Page Does Not Print
Is there more than one network printer displayed? All Lexmark printers connected on your network should be displayed in the Printer Selection dialog. If there is more than one printer of the same model in your network, you must know the MAC address of the network printer that you want to connect to, and select the printer displaying that MAC address.
Page 149: Test Page Does Not Print
Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 196. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.
Page 150: Cannot Print From Digital Camera Using Pictbridge
For more information, see the related topic below. Make sure the Lexmark printer driver is set as the default printer and is not on hold or paused To set the printer as default From the Finder desktop, choose Applications From the printer list dialog, select your printer.
Page 151: Printer Is Not Able To Communicate With The Computer
Lift the access cover. Press down on the cartridge carrier levers to raise the cartridge carrier lids. Are the cartridges low on ink? From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Utility icon.
Page 152: Wireless Troubleshooting
Are you printing a large file? The ink levels displayed in the printer software are not updated during a print job; they represent the ink level at the beginning of a print job. The ink levels may seem inconsistent in the Printing Status window when you are printing a large file.
Page 153: Wireless Network Printer Does Not Print
• Your wireless network is using a unique network name (SSID). If not, it is possible that the printer/print server is communicating over a different, nearby network that uses the same network name. • The printer has a valid IP address on the network. Wireless network printer does not print These are possible solutions.
Page 154: Network Printer Does Not Show Up In The Printer Selection List During Installation
Remove and reinstall the internal print server Turn off your printer, and then unplug the power cord from the wall outlet. Warning: Failure to unplug the printer can cause damage to your printer and to the internal wireless print server. Make sure the printer is turned off and the power cord is unplugged from the wall outlet before you proceed.
Page 155: Wireless Printer Is No Longer Working
Insert the CD for Macintosh. From the Finder desktop, double-click the Lexmark 6500 Series icon. Double-click Install. Click Continue. Follow the instructions on the computer screen. Note: Store the SSID in a safe place for future reference. Wireless printer is no longer working These are possible solutions.
Page 156: Printer Cannot Connect To The Wireless Network
Ping the printer Ping the printer to make sure it is on the network. For more information, see “Ping the printer” for Windows or Mac in the “Wireless troubleshooting” section. Run the wireless setup again If your wireless settings have changed, you will need to run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP or WPA keys, channel, or other network settings, or the wireless access point (wireless router) having been reset to factory defaults.
Page 157 From the Show pop-up menu, select Airport. Click TCP/IP. The “Router” entry is typically the wireless access point (wireless router). Enter your user name and password when prompted. Click OK. On the main page, click Wireless or another selection where settings are stored. The SSID will be displayed. Write down the SSID, security type and the security keys if they are shown.
Page 158: Wi-Fi Indicator Light Is Blinking Orange During Installation
If you set a new network name, you must reset the printer and computer SSID to the same network name. For more information, see “Checking your network name” in the “Wireless troubleshooting” section. Check security keys Make sure security keys are correct. For more information, see “Check your security keys” on page 152. Move your computer and/or printer Move the computer and/or printer closer to the wireless access point (wireless router).
Page 159 If you have already changed the wireless network settings on your wireless access point (wireless router), you must change the settings on all the other network devices before you can see them on the network. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click Wireless Setup Assistant.
Page 160: Changing Wireless Settings After Installation
The USB port is marked with the Firmly plug the square end of the USB cable into the USB port on the back of the printer. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click Wireless Setup Assistant.
Page 161: Ping The Printer
• You may need to change the wireless settings of your printer. Run the Wireless Setup Assistant From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click Wireless Setup Assistant. Follow the instructions on the computer screen. Troubleshooting...
Page 162: Print Troubleshooting
Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
Page 163: Poor Text And Graphic Quality
Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
Page 164: Print Speed Is Slow
Removing and reinstalling the software Software may not be installed correctly. For more information, see “Removing and reinstalling the software” on page 196. Poor quality at the edges of the page These are possible causes and solutions. Try one or more of the following: Check minimum print settings Unless you are using the borderless feature, use these minimum print margin settings: •...
Page 165: Partial Document Or Photo Prints
Select a lower print quality From the software application, click File From the third pop-up menu from the top, choose Quality & Media. From the Print Quality menu, select Normal. Remove and reinstall the software It is sometimes helpful to remove the existing printer software and reinstall it. For more information, see “Removing and reinstalling the software”...
Page 166: A Blank Or Incorrect Page Prints
Adjust the color and print speed You may need to adjust the color and print speed. Check the level of ink in the print catridges From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Utility icon. light is on.
Page 167: Glossy Photo Paper Or Transparencies Stick Together
From the Maintenance tab, check the ink levels of the cartridges. If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. Glossy photo paper or transparencies stick together Do photos or transparencies dry and stick together on the paper exit tray? Remove the photos or transparencies from the paper exit tray as they exit the printer.
Page 168: Printed Characters Are Improperly Formed Or Are Not Aligned Correctly
Align the print cartridges The cartridges may be out of alignment. Load plain paper. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Utility icon. From the Maintenance tab, click Print Alignment Page. Follow the instructions on the computer screen.
Page 169: Vertical Straight Lines Are Not Smooth
Click Print. Align the print cartridges Load plain paper. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Utility icon. From the Maintenance tab, click Print Alignment Page. Follow the instructions on the computer screen.
Page 170 Printer cannot communicate with computers over peer-to-peer network These are possible solutions. Try one or more of the following: Check the status of the host computer and printer Make sure: • The host computer is on and is directly connected to the printer. •...
Page 171: Checking Printer Readiness
Make sure the sticker and tape are removed from the bottom and back of the cartridges. Do the print cartridges have ink? From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Utility icon. , and then press to view the files contained on the flash drive.
Page 172: Check The Usb Connection
From the Maintenance tab, check the ink levels of the cartridges. If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information, see “Installing print cartridges” on page 133. For cartridge ordering information, see “Ordering print cartridges” on page 140. Check the USB connection Check that the USB cable is connected to the computer.
Page 173: Copy Troubleshooting
Copy troubleshooting Copier does not respond These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages” on page 187. Check power If the light is not on, see “Power button is not lit” on page 145. Removing and reinstalling software For more information, see “Removing and reinstalling the software”...
Page 174: Partial Document Or Photo Copies
Press Lighter/Darker. Press repeatedly to lighten or darken the copy. Press Start Color or Start Black. Check quality of original document If the quality of the original document is not satisfactory, try using a clearer version of the document or image. Are you scanning from photo or glossy paper, a magazine, or a newspaper? If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Scanning clear images from magazines or newspapers”...
Page 175: Scan Troubleshooting
Scan troubleshooting Scanner does not respond These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages” on page 187. Check power If the light is not on, see “Power button is not lit” on page 145. Make sure the printer is set as the default printer and is not on hold or paused To set printer as default: From the Finder desktop, choose Applications...
Page 176: Scanning Takes Too Long Or Freezes The Computer
Close all programs not being used to speed up the performance of your computer. Change the resolution to a lower value From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. Click Preview/Edit to open the Scan dialog.
Page 177: Partial Document Or Photo Scans
Change the resolution to a higher value From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Lexmark 6500 Series Center icon. Click Preview/Edit to open the Scan dialog. Click to open the Scan Settings drawer. From the Resolution (DPI) pop-up menu on the Settings tab, choose a higher scanning resolution value.
Page 178: Fax Troubleshooting
Cannot scan to a computer over a network See “Scanning to a computer over a network” on page 58. Fax troubleshooting Cannot send or receive a fax These are possible solutions. Try one of the following: Check messages If an error message is displayed, see “Error messages” on page 187. Check power If the light is not on, see “Power button is not lit”...
Page 179: Can Send But Not Receive Faxes
Disconnect other equipment temporarily To make sure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. Check for paper jams Check for and clear any paper jams. For more information, see “Jams and misfeeds troubleshooting” on page 182.
Page 180: Can Receive But Not Send Faxes
Check the Auto Answer button If the Auto Answer light is on: • The printer will answer after the preset number of telephone rings. • If you are using a distinctive ring, see “Setting the distinctive ring” on page 79. Check ink Check the ink levels, and install a new cartridge if necessary.
Page 181: Printer Receives A Blank Fax
Press repeatedly until Dial Prefix appears. Press To change the setting, press Press repeatedly until all the numbers are deleted. Using the keypad, enter the new prefix number to be dialed before each telephone number. Press to save and exit. Check Speed Dial number •...
Page 182: Jams And Misfeeds Troubleshooting
Check cartridges Remove the print cartridges. Make sure the sticker and tape have been removed. Reinsert the print cartridges. Received fax has poor print quality These are possible causes and solutions. Try one or more of the following: Review checklist for sender •...
Page 183: Paper Jam In The Paper Support
Paper jam in the duplex unit Push down on the duplex latch as you grasp the duplex unit. Pull out the duplex unit. Firmly grasp the paper, and gently pull it out. Push down on the duplex latch as you reinstall the duplex unit. Press On your computer, delete or stop the print job, and then try resending the print job again.
Page 184: Paper Or Specialty Media Misfeeds
Press to turn the printer back on. Paper or specialty media misfeeds These are the possible solutions. Try one or more of the following: Check paper condition Use only new, unwrinkled paper. Check paper loading • Load a smaller amount of paper into the printer. •...
Page 185: Banner Paper Jams
Make sure the printer is set as the default printer and is not on hold or paused To set printer as default: From the Finder desktop, choose Applications on the operating system version you are using. From the Printer List dialog, select your printer. Click the Make Default icon.
Page 186: Memory Card Troubleshooting
Memory card troubleshooting Memory card cannot be inserted There are possible solutions. Try one or more of the following: Check memory card type Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting a memory card”...
Page 187: Error Messages
These are possible solutions. Try one or more of the following: Select the printer on your wireless network From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Network Card Reader icon. Select your wireless printer, and then click Connect.
Page 188 Use new paper Load only plain, unmarked paper for aligning the cartridges. The printer will read any markings on used paper, which could cause the alignment error message to appear. Cartridge Error (1102, 1203, 1204, or 120F) Remove the print cartridges, and close the cartridge carrier lids. Close the scanner unit.
Page 189: Clear Carrier Jam
Clear Carrier Jam These are possible solutions. Try one or more of the following: Remove any obstructions Raise the scanner unit. Remove any objects blocking the path of the print cartridge carrier. Make sure the cartridge carrier lids are closed. Close the scanner unit.
Page 190: Computer Not Connected
Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 133 Close the scanner unit. Plug the power cord into the wall outlet. Press to turn the printer on. Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 133. Computer not connected These are possible solutions.
Page 191: Fax Error
Fax Error The fax machines have stopped communicating. Resend the fax. There may have been a problem with the quality of the telephone line connection. Fax Mode Unsupported The receiving fax machine does not support the type of fax you attempted to send. If it does not support: •...
Page 192: No Images Have Been Selected
If the button is not lit, press Reinsert the print cartridge and close the cartridge carrier lid. Close the scanner unit. If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit.
Page 193: Phone Line Busy
Only one photo/size selection can be chosen at a time You have selected more than one option on step 2 of the photo proof sheet you printed and scanned. Make sure you completely fill in only one circle for each option. Press to continue.
Page 194: Phone Line Error
Press repeatedly until the setting you want appears. Press Schedule to resend fax at a later time See “Sending a broadcast fax at a scheduled time” on page 73. Phone Line Error These are possible causes and solutions. Try one or more of the following: Review digital phone service checklist The fax modem is an analog device.
Page 195: Some Photos Removed From Card By Host
Lower the transmission speed From the control panel, press Fax Mode. Press Press repeatedly until Fax Setup appears. Press Press repeatedly until Dialing and Sending appears. Press Press repeatedly until Max Send Speed appears. Press Press repeatedly until a lower speed appears. Press Notes: •...
Page 196: Settings Are Not Saved
Close all open software applications. From the Finder desktop, double-click the Lexmark 6500 Series folder. Double-click the Uninstaller icon. Follow the instructions on the computer screen to remove the printer software.
Page 197 Related topics: • “Installing print cartridges” on page 133 Troubleshooting...
Page 198: Notices
This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. evercolor and PerfectFinish are trademarks of Lexmark International, Inc.
Page 199: Product Information
CAUTION: This type of CAUTION indicates a hot surface. CAUTION: This type of CAUTION indicates a shock hazard. CAUTION: This type of CAUTION indicates a tipping hazard. Product information Product name: Lexmark 6500 Series Machine type: 4429 Model(s): 021, W12, W1E...
Page 200: Exposure To Radio Frequency Radiation
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 201 A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Page 202: European Ec Directives Conformity Statement For Radio Products
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Page 203: Noise Emission Levels
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 204: Temperature Information
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste.
Page 205 If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 206: Notice To Users Of The Canadian Telephone Network
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected.
Page 207: Notice To Users Of The New Zealand Telephone Network
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 208: Power Consumption
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109), da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
Page 209: Power Saver
Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product.
Page 210 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program.
Page 211 Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
Page 212: Statement Of Limited Warranty
Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services.
Page 213: Extent Of Limited Warranty
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location.
Page 214 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 215: Glossary
Glossary ad hoc mode ad hoc network alignment page application AutoIP address automatic alignment black and white borderless BSS (Basic Service Set) card reader carrier channel collate configured printer control panel default printer settings descreen DHCP (Dynamic Host Configuration Protocol) DHCP IP address DHCP server dialog...
Page 216 gold contact area infrastructure mode installation cable internal wireless print server IP (Internet Protocol) address ipconfig landscape orientation MAC (Media Access Control) address MAC filtering memory card memory card slots mirror network network adapter/card network hub network name network printer nozzles photo paper PictBridge port...
Page 217 SSID (Service Set Identifier) Static IP address subnet switch UAA (Universally Administered Address) USB cable USB port WEP (Wired Equivalent Privacy) wireless access point wireless router Wi-Fi WPA (Wi-Fi Protected Access) WPA2 The name of a wireless network. When you connect a printer to a wireless network, the printer needs to use the same SSID as the network.

This manual is also suitable for:

X6575 - wireless professional all-in-one inkjet printer 6500 series

Lexmark X6570 User Manual

Safety Information

Networking the Printer

Printing

Copying

Scanning

Faxing

Working with Photos

Understanding the Printer

Maintaining the Printer

Troubleshooting

Notices

Glossary

Quick Links

Troubleshooting

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Summary of Contents for Lexmark X6570