Checking Printer Readiness - Lexmark X6570 User Manual

Cannot print documents from a flash drive
Check the type of files contained on the flash drive
The printer recognizes:
•
Files that have extensions *.DOC, *.XLS, *.PPT, *.PDF, *.RTF, *.DOCX, *.XLSX, *.PPTX, *.WPS, and *.WPD
•
Photos
Note: If the flash drive contains only files with extensions *.DOC, *.XLS, *.PPT, *.PDF, *.RTF, *.DOCX, *.XLSX,
*.PPTX, *.WPS, or *.WPD, the File Print menu appears on the display. If any photos are on the flash drive, the
message Which would you like to print? appears. Press
When Documents has appeared, press
Check network connections and power
Make sure the printer is connected to your computer through a USB cable, and both the printer and the computer
are turned on. Also, make sure the computer contains the applications that support the desired file formats.
Duplex unit does not operate correctly
These are possible solutions. Try one or more of the following:
Check paper size and type
Check the paper size and type to make sure the paper is supported by the printer. If you are using automatic
duplexing, use only letter- or A4-size plain paper.
Check for paper jams
Check for and clear any paper jams. For more information, see "Paper jam in the duplex unit" on page 183.
Make sure the duplex unit is properly installed
Remove the duplex unit and reinstall it. For more information, see "Paper jam in the duplex unit" on page 183.

Checking printer readiness

The printer may not be ready to print. Check the following. When you think you have solved the problem, test the
solution by sending a document to print.
Make sure the printer has paper and is properly loaded
Make sure you have followed the correct loading instructions for your printer.
Remove the sticker and tape from the print cartridges
1
Lift the access cover.
2
Remove the print cartridges from the print cartridge carrier.
3
Make sure the sticker and tape are removed from the bottom and back of the cartridges.
Do the print cartridges have ink?
1
From the Finder desktop, double-click the Lexmark 6500 Series folder.
2
Double-click the Lexmark 6500 Series Utility icon.
, and then press or
Troubleshooting
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or repeatedly until Documents appears.
to view the files contained on the flash drive.