Lexmark X644E Setup Manual page 61

IPDS Printer and Host Setup Guide Printer Messages and Problems
Problem 15: Update Option Card Firmware
Update Option Card Firmware appears on the display.
Solution to Problem
This message indicates that the IPDS/SCS/TNe or printer firmware on the option card must be updated. See
the section on support (page 5) for firmware update information.
Warning: Continuing to use the printer without updating the firmware may result in jobs not printing correctly or
hardware options (such as output bins or finishers) not operating correctly.
Problem 16: 34 Short Paper
34 Short Paper appears on the display
Solution to Problem
A. Load the correct paper size and/or check tray paper guides to be sure the correct size is sensed by the
printer.
B. Select Continue and the job will be printed.
Note: The host is notified of the paper change. Several jobs may print formatted for the wrong paper size
before the host changes to the new paper size.
Problem 17: Standard Network port not working
I have a Standard Network port and a MarkNet internal LAN print server installed. My Standard Network
port is not working.
Solution to Problem
The Standard Network port cannot be used when a MarkNet internal LAN print server is installed. Try the fol-
lowing.
A. Obtain an unused network address from your administrator.
B. Remove the MarkNet internal LAN print server.
C. Use the new address and other information to configure the Standard Network port.
D. Attach the Standard Network port to the network.
E. Send a job to the printer.
F. If the job does not print, you should recheck all settings on the printer and host.
G. If the job prints, you must decide which port to use for receiving jobs.
Problem 18: Active IPDS Ses. Ignoring Request
The message Active IPDS Ses. Ignoring Request is displayed when selecting Yes to print the IPDS
fonts.
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