Lexmark X644E Setup Manual page 34

IPDS Printer and Host Setup Guide MVS Coax Printing Using the Adapter for SCS
3 After the last page of the IPDS job prints, BUSY will remain displayed until the host or printer ends the
session. This is controlled by the DISCINTV value on the host or by the Coax Timeout on the Adapter for
SCS.
4 You may want to refer to the IPDS Emulation User's Guide to determine if other IPDS MENU settings need
to be changed.
Step 10 Troubleshooting
If the IPDS job does not print, try the following.
1 If BUSY is not displayed in the printer control panel or if the printer remains in Ready mode, check to be
sure the printer is connected to the network.
2 If BUSY is not displayed in the printer control panel, or if the printer remains in Ready mode, check the status
of the printer on the host. The status will be "inactive" if waiting for a print job. If the status is "drained", restart
the printer.
3 If BUSY is not displayed in the printer control panel or if the printer remains in Ready mode, check all host
and printer settings to be sure they are correct.
4 If you receive an IPDS Negative Acknowledgement (NACK) beginning with '08C1' indicating that the job is
printing outside the printer valid printable area, choose one of the following solutions:
a) Change the Printable Area setting to Physical Page. Using the control panel MENU/Menus, select
Option Card Menu > IPDS MENU > EMULATION > Printable Area.
b) Change your application to position the text within the printable area. Refer to Printable Area in the
IPDS Emulation User's Guide for more information.
c) Change the Exception Ctrl setting to Sup Beyond VPA. Using the control panel MENU/Menus,
select Option Card Menu > IPDS MENU > EMULATION > Exception Ctrl. The printer will not send
a NACK to the host when printing outside the valid printable area.
d) In the PSF STARTUP PROC, set DATACK = BLKPOS. This will block any VPA or position checks.
5 If you receive an IPDS Negative Acknowledgement (NACK) beginning with '0821' indicating there are
undefined characters in the job, choose one of the following solutions:
a) Change your application to send only valid characters and control codes.
b) Change the Exception Ctrl setting to Sup Undef Char. Using the control panel MENU/Menus,
select Option Card Menu > IPDS MENU > EMULATION > Exception Ctrl. The printer will not send
undefined character NACKs to the host.
c) In the PSF STARTUP PROC, set DATACK = BLKCHAR. This will block any invalid character errors.
6 If the job prints, but some characters are printed incorrectly, you should check the default code page setting.
Using the control panel MENU/Menus, select Option Card Menu > IPDS MENU > EMULATION > Default
Codepage. On printers, the next step is to select Codepages A-E or Codepages F-K or Codepages L-Z,
then select the proper code page from these groups. On MFPs, the complete list of code pages appear
beside Default Codepage.
7 If the job prints, but some bar codes print in the wrong size, refer to the Bar Code Size option in the IPDS
User's Guide for more information. Using the control panel MENU/Menus, select Option Card Menu >
IPDS MENU > EMULATION > BARCODE > Bar Code Size.
8 Refer to Chapter 10. Printer Messages and Problems
9 Once the job prints, refer to the IPDS Emulation User's Guide for information on changing other IPDS MENU
settings.
on page 54 for additional problem solutions.
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