Security Of Your Terminal - Ingenico Link 2500 User Manual

5.2 Security of your terminal

Your device fulfils current applicable PCI PTS security requirements.
Upon receipt of your terminal you should check for signs of tampering
of the equipment. It is strongly advised that these checks are performed
regularly after receipt. You should check, for example: that the keypad is
firmly in place; that there is no evidence of unusual wires that have been
connected to any ports on your terminal or associated equipment, the
chip card reader or any other part of your terminal. Such checks would
provide warning of any unauthorised modifications to your terminal,
and other suspicious behaviour of individuals that have access to your
terminal. Your terminal detects any "tampered state". In this state the
terminal will repeatedly flash the message" Alert Irruption!" and further
use of the terminal will not be possible. If you observe the "Alert Irruption!"
message, you should contact the terminal helpdesk immediately.
You are strongly advised to ensure that privileged access to your
terminal is only granted to staff that have been independently verified
as being trustworthy.
The terminal must never be put in or left at a location where it could be
stolen or replaced by another device.
CAUTION
Positioning of the terminal on check stand must
be in such a way to make cardholder PIN (Personal
Identification Number) spying infeasible.
Positioning of in-store security cameras such way that
the PIN-entry keypad is not visible.
NEVER ask the customer to divulge their PIN Code.
Customers should be advised to ensure that they are
not being overlooked when entering their PIN Code.
Link 2500 - Link 2500 I
900036315 R11 000 05/1022
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