Page 1
SSR1200 Appliance Hardware Guide Published 2022-08-30...
Page 2
The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks software. Use of such software is subject to the terms and conditions of the End User License Agreement ("EULA") posted at https:/ /support.juniper.net/support/eula/.
Rack Requirements for SSR1200 | 20 Cable Specifications and Pinouts for SSR1200 | 23 Transceiver Support for SSR1200 | 23 Initial Installation and Configuration Unpack and Mount an SSR1200 | 25 Tools and Parts Required to Unpack the SSR1200 Appliance | 25...
Page 4
Contacting Customer Support and Returning the Chassis or Components Contacting Customer Support and Returning the Chassis or Components | 50 How to Return a Hardware Component to Juniper Networks, Inc. | 50 Locate the Chassis Serial Number ID Label | 52...
Page 5
Maintenance and Operational Safety Guidelines and Warnings | 67 Action to Take After an Electrical Accident | 73 General Electrical Safety Guidelines and Warnings | 73 SSR1200 Agency Approvals | 75 FCC Declarations | 77 Lithium Battery Declaration | 78...
About This Guide Use this guide to install hardware and perform initial software configuration, routine maintenance, and troubleshooting for the SSR1200 appliance. After completing the installation and basic configuration procedures covered in this guide, refer to the Session Smart Router software documentation for information about further software configuration.
• Simplified onboarding and monitoring with Juniper Mist WAN Assurance—You can quickly onboard the SSR1200 to the Mist Cloud using the claim code or QR code. This helps in reducing the operational complexity and simplifying the deployment and configuration process.
• Power supplies (hot-insertable and hot-removable) • Transceivers (hot-pluggable) SSR1200 Chassis IN THIS SECTION Front Panel of an SSR1200 | 4 Rear Panel of an SSR1200 | 4 Chassis Physical Specifications for SSR1200 | 5 Chassis Status LEDs | 5...
Front Panel of an SSR1200 Figure 1 on page 4 shows the front panel of an SSR1200. The SSR1200 comes with a claim code that you can use to onboard the SSR1200 to Juniper Mist. Figure 1: Front Panel Components of SSR1200...
AC power supply units ESD point — — Power switch — Chassis Physical Specifications for SSR1200 Table 1 on page 5 summarizes the physical specifications of SSR1200. Table 1: Physical Specifications of SSR1200 Model Height Width Depth Weight SSR1200 44 mm...
Page 12
Table 2: SSR1200 Chassis Status LEDs Callout Description Power • Solid green—The appliance is powered on. • Off—The appliance is powered off. Status • Solid green—The appliance is operating normally. • Solid red—Indicates a major alarm, such as a hardware component failure.
Each network port uses two LEDs to indicate the link activity and speed. Figure 4 on page 7 shows the location of the LEDs on the SSR1200. Table 3 on page 7 describes the LEDs on the Ethernet ports Table 4 on page 8 describes the LEDs on the SFP+ ports.
Gbps speed. Cooling System The cooling system of the SSR1200 consists of two fixed fans. The fan controller on the appliance monitors the temperature of the chassis and adjusts the fan speed according to the temperature. The SSR1200 appliances have front-to-back airflow. The air is pulled in through the front of the chassis toward the fan modules, from where it is exhausted out of the chassis.
Power System IN THIS SECTION AC Power Cord Specifications for SSR1200 | 10 The SSR1200 appliance ships with two AC power supply units (1+1 redundancy) preinstalled. Each power supply unit is a hot-removable and hot-insertable field-replaceable unit (FRU) when the second...
Page 16
Each power supply has its own fan and is cooled by its own internal cooling system. Table 5 on page 10 lists the power specifications for the SSR1200 appliance. Table 5: Power Supply Specifications for SSR1200 Model...
Page 17
(Continued) Table 6: AC Power Cord Specifications for SSR1200 Country/ Electrical Plug Standards Juniper Model Graphic Region Specifications Number Australia 250 VAC, 10 A, AS/NZS 3112 Type CBL-EX-PWR-C13- 50 Hz SAA/3 Brazil 250 VAC, 10 A, NBR 14136 Type CBL-EX-PWR-C13-...
Page 18
(Continued) Table 6: AC Power Cord Specifications for SSR1200 Country/ Electrical Plug Standards Juniper Model Graphic Region Specifications Number Italy 250 VAC, 10 A, CEI 23-16 Type CBL-EX-PWR-C13-IT 50 Hz I/3G Japan 125 VAC, 12 A, SS-00259 Type CBL-EX-PWR-C13-JP 50 Hz or 60 Hz...
Page 19
(Continued) Table 6: AC Power Cord Specifications for SSR1200 Country/ Electrical Plug Standards Juniper Model Graphic Region Specifications Number Switzerland 250 VAC, 10 A, SEV 6534-2 Type CBL-EX-PWR-C13- No graphic available 50 Hz United 250 VAC, 10 A, BS 1363/A Type...
C HAPTER Site Planning, Preparation, and Specifications Site Preparation Checklist for SSR1200 | 15 SSR1200 Site Guidelines and Requirements | 16 Cable Specifications and Pinouts for SSR1200 | 23...
Table 7: Site Preparation Checklist for SSR1200 Installation Item or Task Additional Information Environment Verify that environmental "Environmental Requirements and Specifications for SSR1200" on page 19 factors such as temperature and humidity do not exceed device tolerances. Power Measure the distance...
Table 7: Site Preparation Checklist for SSR1200 Installation (Continued) Item or Task Additional Information Plan the rack location, including required space clearances. "Clearance Requirements for Hardware Maintenance of SSR1200" on page 19 Secure the rack to the floor and building structure. Cables • Acquire cables and connectors.
Rack Requirements for SSR1200 | 20 General Site Installation Guidelines The following precautions help you plan an acceptable operating environment for your SSR1200 appliance and avoid environmentally caused equipment failures: • Keep the area around the chassis free from dust.
Page 24
Table 8: Site Electrical Wiring Guidelines Site Wiring Factor Guidelines Signaling limitations If your site experiences any of the following problems, consult experts in electrical surge suppression and shielding: • Improperly installed wires cause radio frequency interference (RFI). • Damage from lightning strikes occurs when wires exceed recommended distances or pass between buildings.
When planning the site for installing an SSR1200, you must allow sufficient clearance around the installed chassis. • For the operating temperature of the SSR1200 to be optimal, the airflow around the chassis must be unrestricted. See "Cooling System" on page 8 for more information about the airflow through the chassis.
Figure 6: Clearance Requirements for Hardware Maintenance of SSR1200 Rack Requirements for SSR1200 You can mount the SSR1200 on four-post racks. The rack mounting kit is shipped with the appliance. You can order a spare rack mounting kit (part number: SSR1200-RMK) separately if required.
Page 27
Table 10: Rack Requirements and Specifications Rack Requirement Guidelines Rack type Use a four-post rack with bracket holes or hole patterns that are spaced at 1-U increments (1.75 in. or 4.45 cm). Ensure that the rack meets the size and strength requirements to support the weight.
Page 28
23.6 in. (60 cm) and 36 in. (91.4 cm) front-to-back. • Ensure that the rack is strong enough to support the weight of the device. The SSR1200 weighs about 36.38 lb (16.5 kg). • Ensure that the spacing of rails and adjacent racks allows for proper clearance around the device and rack.
You can find information about the pluggable transceivers and connector types that are supported on your Juniper Networks device by using the Hardware Compatibility Tool. The tool also documents the optical and cable characteristics, where applicable, for each transceiver. You can search for transceivers by product—and the tool displays all the transceivers supported on that device—or by category, interface...
C HAPTER Initial Installation and Configuration Unpack and Mount an SSR1200 | 25 Connect SSR1200 to Power | 30 Connect SSR1200 to External Devices | 34 Onboarding an SSR Conductor-Managed SSR1200 onto Mist Cloud | 35...
Unpack an SSR1200 The SSR1200 is shipped in a cardboard carton and secured with foam packing material. NOTE: The SSR1200 is maximally protected inside the cardboard carton. Do not unpack it until you are ready to begin installation. To unpack the SSR1200: 1.
The parts shipped depend on the configuration you order. If any part on the packing list is missing, contact your customer service representative or contact Juniper customer care from within the U.S. or Canada by telephone at 1-888-314-5822. For international-dial or direct-dial options in countries without toll-free numbers, see https:/ /www.juniper.net/support/...
RJ-45 to USB A serial cable Documentation Roadmap Install the SSR1200 in a Rack You can install an SSR1200 appliance into a four-post rack or a cabinet. Complete these prerequisites before you install the appliance: • Prepare the site for installation as described in "Site Preparation Checklist for SSR1200"...
Page 34
Figure 7: Install Front Mounting Brackets and Side Mounting Rails 5. Have one person grasp both sides of the SSR1200 chassis, lift it, and position it in the rack so that the front mounting bracket holes align with the threaded holes in the rack rail.
Page 35
6. While you’re holding the SSR1200 in place, have a second person insert and tighten the rack mount screws to secure the front mounting brackets to the rack rails. Make sure to tighten the screws in the two bottom holes first and then tighten the screws in the two top holes next.
Power Off the SSR1200 | 33 NOTE: To meet safety and electromagnetic interference (EMI) requirements and to ensure proper operation, you must connect the SSR1200 appliance to an earth ground before you connect it to power. Connect Earth Ground to SSR1200 To meet safety and electromagnetic interference (EMI) requirements and to ensure proper operation, you must connect the chassis to earth ground before you connect it to power.
Page 37
Using a grounding cable with an incorrectly attached lug can damage the appliance. You ground the SSR1200 by connecting a grounding cable to earth ground and then attaching the grounding cable to the chassis grounding point located on the rear of the appliance.
NOTE: The appliance should be permanently connected to ground during operation. Connect Power to SSR1200 The AC power supply units (PSUs) in an SSR1200 are hot-removable and hot-insertable field-replaceable units (FRUs). You can remove and replace the PSUs without powering off the appliance or disrupting its functions.
ESD point on the device. Ensure that the power supplies are fully inserted into the chassis. Locate the AC power cords shipped with the SSR1200 appliance; the cords have plugs appropriate for your geographical location. See...
Connect SSR1200 to a Management Console SSR1200 has a console port with an RJ-45 connector. Use the console port to connect the appliance to a management console or to a console server. A RJ-45 to USB A serial cable is provided with the appliance.
35) or management console (see Figure 14 on page 35). Figure 13: Connecting the SSR1200 to a Management Console Through a Console Server Figure 14: Connecting the SSR1200 Directly to a Management Console Onboarding an SSR Conductor-Managed SSR1200 onto Mist Cloud...
Page 42
Scan the code using your Mist AI App or a QR Scanner and follow the on-screen instructions to adopt your device. The Mist App can be downloaded from the following locations: • For Apple Devices • For Android Devices Pre-Onboarding Verification When onboarding a conductor-managed appliance, the process is simplified by ensuring that the IP address of the managing conductor is configured for the site that will adopt the appliance.
Page 43
If no IP address is present, copy the IP address from the SSR GUI. a. On the Configuration Home panel in the SSR GUI, click Authority. b. Under Authority Settings, scroll down to Conductor Addresses and copy the IP address of the conductor.
Page 44
4. Return to the Mist Site Configuration, scroll down to the Session Smart Conductor and add the conductor IP address.
Page 45
Use the following process to onboard a conductor-managed SSR appliance into the Mist cloud using the Mist UI and your claim code. 1. Unbox the SSR1200 appliance. 2. Connect to the WAN port. The port 0/0 on the front panel of the SSR1200 appliance is the WAN 1 network interface port.
Page 46
5. Login to the Mist UI on another device and navigate to your organization. 6. Go to the WAN Edges page and click Claim WAN Edges. 7. Enter the claim code. NOTE: Under Manage Configuration, do not check Manage Configuration with Mist if your SSR1200 is running the SSR software version 5.4.4.
Page 47
After a few minutes, the SSR1200 appears in the Inventory with the status as Unassigned. Once it appears in the inventory, it must be assigned to a site. Assign the SSR1200 appliance to a site to complete the SSR onboarding. See "Assign SSR1200 to a Site"...
Page 48
In the Mist Inventory page, the new appliance shows as Unassigned. 1. Select the new appliance. From the More drop-down list, select Assign to Site. 2. Select the site from the Site list. Under Manage Configuration, do not check Manage Configuration with Mist for the SSR Conductor managed appliance.
Page 49
NOTE: If you are onboarding a Mist-managed appliance using Session Smart Router software version 6.0, select Manage Configuration with Mist. If Manage Configuration with Mist is not selected, the appliance will not be managed by Mist. 3. Click Assign to Site. The site assignment will take a few minutes.
• Ensure that airflow is unobstructed around the appliance and into the air intake vents. The power supplies and transceivers are the only FRUs that can be replaced on the SSR1200. For any other issues, contact Juniper customer support. See "Contacting Customer Support and Returning the...
• Antistatic bag or an antistatic mat • Replacement AC power supply Removing the AC Power Supply from an SSR1200 To remove a power supply from the appliance: 1. If the AC power source outlet has a power switch, set it to the off (0) position and pull out the power cord connected to the power source outlet.
4. Using both hands, place the power supply in the power supply slot on the rear panel of the SSR1200 and slide it in until it is fully seated and the ejector lever fits into place. You will hear a distinct click when the power supply is fully seated in the chassis.
Page 54
33). • Disconnect the power cords. • Ensure that you have disconnected any cables or wires attached to the SSR1200. To remove an SSR1200 from a rack: 1. Have one person support the weight of the appliance while another person uses the screwdriver to remove the screws that attach the front mounting brackets to the rack.
C HAPTER Contacting Customer Support and Returning the Chassis or Components Contacting Customer Support and Returning the Chassis or Components | 50...
NOTE: Do not return any component to Juniper Networks, Inc. unless you have first obtained an RMA number. Juniper Networks, Inc. reserves the right to refuse shipments that do not have an RMA number.
Page 57
• From the U.S. and Canada: 1-888-314-JTAC (5822) • From all other locations: 1-408-745-9500 NOTE: If contacting JTAC by telephone, enter your 12-digit service request number followed by the pound (#) key if this is an existing case, or press the star (*) key to be routed to the next available support engineer to report a new incident.
Locate the Chassis Serial Number ID Label On the SSR1200 appliance, the chassis serial number ID label is located on the top left corner of the chassis, as shown in Figure 17 on page Figure 17: Location of the Serial Number Label...
NOTE: For international or direct-dial options in countries without toll-free numbers, see https:/ / support.juniper.net/support/. If you are contacting JTAC by telephone, enter your 12-digit service request number followed by the pound (#) key for an existing case, or press the star (*) key to be routed to the next available support engineer for a new incident.
Maintenance and Operational Safety Guidelines and Warnings | 67 Action to Take After an Electrical Accident | 73 General Electrical Safety Guidelines and Warnings | 73 SSR1200 Agency Approvals | 75 FCC Declarations | 77 Lithium Battery Declaration | 78...
Definitions of Safety Warning Levels Warning formats): The documentation uses the following levels of safety warnings (there are two NOTE: You might find this information helpful in a particular situation, or you might overlook this important information if it was not highlighted in a Note. CAUTION: You need to observe the specified guidelines to prevent minor injury or discomfort to you or severe damage to the device.
Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Avvertenza Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti.
Page 63
• Wear safety glasses if you are working under any conditions that could be hazardous to your eyes. • Do not perform any actions that create a potential hazard to people or make the equipment unsafe. • Never attempt to lift an object that is too heavy for one person to handle. •...
Restricted Access Warning WARNING: This unit is intended for installation in restricted access areas. A restricted access area is an area to which access can be gained only by service personnel through the use of a special tool, lock and key, or other means of security, and which is controlled by the authority responsible for the location.
que possua uma ferramenta, chave e fechadura especial, ou qualquer outra forma de segurança. Esta área é controlada pela autoridade responsável pelo local. ¡Atención! Esta unidad ha sido diseñada para instalarse en áreas de acceso restringido. Área de acceso restringido significa un área a la que solamente tiene acceso el personal de servicio mediante la utilización de una herramienta especial, cerradura con llave, o algún otro medio de seguridad, y que está...
¡Atención! Estos equipos deben ser instalados y reemplazados exclusivamente por personal técnico adecuadamente preparado y capacitado. Varning! Denna utrustning ska endast installeras och bytas ut av utbildad och kvalificerad personal. Prevention of Electrostatic Discharge Damage Device components that are shipped in antistatic bags are sensitive to damage from static electricity. Some components can be impaired by voltages as low as 30 V.
• When removing or installing a component that is subject to ESD damage, always place it component- side up on an antistatic surface, in an antistatic card rack, or in an antistatic bag (see Figure 18 on page 61). If you are returning a component, place it in an antistatic bag before packing it. Figure 18: Placing a Component into an Antistatic Bag CAUTION: ANSI/TIA/EIA-568 cables such as Category 5e and Category 6 can get electrostatically charged.
Page 68
In addition, you should establish procedures to protect your equipment in the event of a fire emergency. Juniper Networks products should be installed in an environment suitable for electronic equipment. We recommend that fire suppression equipment be available in the event of a fire in the vicinity of the equipment and that all local fire, safety, and electrical codes and ordinances be observed when you install and operate your equipment.
NOTE: To keep warranties effective, do not use a dry chemical fire extinguisher to control a fire at or near a Juniper Networks device. If a dry chemical fire extinguisher is used, the unit is no longer eligible for coverage under a service agreement.
Page 70
LASER WARNING: Unterminated optical connectors can emit invisible laser radiation. The lens in the human eye focuses all the laser power on the retina, so focusing the eye directly on a laser source—even a low-power laser—could permanently damage the eye. Avertissement Les connecteurs à...
Page 71
Varoitus Luokan 1 valodiodituote. Avertissement Alarme de produit LED Class I. Warnung Class 1 LED-Produktwarnung. Avvertenza Avvertenza prodotto LED di Classe 1. Advarsel LED-produkt i klasse 1. Aviso Produto de classe 1 com LED. ¡Atención! Aviso sobre producto LED de Clase 1. Varning! Lysdiodprodukt av klass 1.
Varning! Rikta inte blicken in mot strålen och titta inte direkt på den genom optiska instrument. Chassis and Component Lifting Guidelines • Before moving the device to a site, ensure that the site meets the power, environmental, and clearance requirements. •...
Avertissement Des radiations invisibles à l'il nu pouvant traverser l'ouverture du port lorsqu'aucun câble en fibre optique n'y est connecté, il est recommandé de ne pas regarder fixement l'intérieur de ces ouvertures. Warnung Aus der Port-Öffnung können unsichtbare Strahlen emittieren, wenn kein Glasfaserkabel angeschlossen ist.
Page 74
Product Disposal Warning | 72 While performing the maintenance activities for devices, observe the following guidelines and warnings: Battery Handling Warning WARNING: Replacing a battery incorrectly might result in an explosion. Replace a battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
Page 75
¡Atención! Existe peligro de explosión si la batería se reemplaza de manera incorrecta. Reemplazar la baterían EXclusivamente con el mismo tipo o el equivalente recomendado por el fabricante. Desechar las baterías gastadas según las instrucciones del fabricante. Varning! Explosionsfara vid felaktigt batteribyte. Ersätt endast batteriet med samma batterityp som rekommenderas av tillverkaren eller motsvarande.
Page 76
metallici si riscaldano quando sono collegati tra punti di alimentazione e massa: possono causare ustioni gravi oppure il metallo può saldarsi ai terminali. Advarsel Fjern alle smykker (inkludert ringer, halskjeder og klokker) før du skal arbeide på utstyr som er koblet til kraftledninger. Metallgjenstander som er koblet til kraftledninger og jord blir svært varme og kan forårsake alvorlige brannskader eller smelte fast til polene.
Page 77
6 in. (15.2 cm) of clearance around the ventilation openings. Waarschuwing Om te voorkomen dat welke switch van de Juniper Networks router dan ook oververhit raakt, dient u deze niet te bedienen op een plaats waar de maximale aanbevolen omgevingstemperatuur van 40°...
Page 78
40° C. Para evitar a restrição à circulação de ar, deixe pelo menos um espaço de 15,2 cm à volta das aberturas de ventilação. ¡Atención! Para impedir que un encaminador de la serie Juniper Networks switch se recaliente, no lo haga funcionar en un área en la que se supere la temperatura ambiente máxima recomendada de 40°...
Avertissement La mise au rebut définitive de ce produit doit être effectuée conformément à toutes les lois et réglementations en vigueur. Warnung Dieses Produkt muß den geltenden Gesetzen und Vorschriften entsprechend entsorgt werden. Avvertenza L'eliminazione finale di questo prodotto deve essere eseguita osservando le normative italiane vigenti in materia Advarsel Endelig disponering av dette produktet må...
Page 80
NEBS requirements and protect against lightning surges and commercial power must not be metallically connected to interfaces disturbances, the intrabuilding ports that connect to the OSP or its wiring. The intrabuilding ports on the device are suitable for connection to intrabuilding or unexposed wiring or cabling only. The addition of primary protectors is not sufficient protection for connecting these interfaces metallically to OSP wiring.
Never install equipment that appears to be damaged. SSR1200 Agency Approvals The SSR1200 appliance complies with the following standards: • Safety • NRTL-UL60950-1 (Second Edition) • C-UL to CAN/CSA 22.2 No.60950-1 (Second Edition) •...
FCC Declarations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Lithium Battery Declaration The appliance has a CR2032 lithium battery. Follow the guidelines while replacing the battery: • There is a risk of explosion if the battery is replaced by an incorrect type. • Replace the battery only with the same or equivalent type. •...
Need help?
Do you have a question about the SSR1200 and is the answer not in the manual?
Questions and answers