NetApp E Series Maintaining
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- Hardware maintainence manual (397 pages) ,
- Manual (133 pages) ,
- Installation manual (24 pages)
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Summary of Contents for NetApp E Series
- Page 1 E-Series Maintaining EF300 and EF600 Hardware June 2021 | 215-13811_2021-06_en-us doccomments@netapp.com...
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Page 2: Table Of Contents
Maintaining EF300 and EF600 Hardware Contents Contents Batteries ........................... 5 Overview and requirements............................5 Requirements for replacing a battery........................5 Replace battery................................5 Place controller offline............................6 Remove controller canister..........................7 Remove failed battery............................8 Install new battery...............................9 Reinstall controller canister..........................10 Complete battery replacement.......................... - Page 3 Maintaining EF300 and EF600 Hardware Contents Requirements for replacing a fan........................44 Replace a fan.................................44 Place controller offline............................44 Remove controller canister..........................45 Remove failed fan............................. 46 Install new fan..............................47 Reinstall controller canister..........................48 Complete fan replacement..........................49 Host interface cards ...................... 50 Overview and Requirements............................50 Add host interface cards...............................
- Page 4 Maintaining EF300 and EF600 Hardware Contents SAS expansion cards .....................84 Overview and Requirements............................84 Add SAS expansion card.............................. 84 Place controller shelf offline..........................84 Remove controller canister..........................85 Add the new SAS expansion card........................87 Reinstall the controller canister........................87 Complete adding SAS expansion card......................88 Copyright and trademark.....................
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Page 5: Batteries
Maintaining EF300 and EF600 Hardware Batteries Batteries A battery is included with a controller and preserves cached data if the AC power fails. Overview and requirements Before you replace a battery, you need to be aware of certain requirements and considerations. Requirements for replacing a battery If you plan to replace a failed battery, keep the following requirements in mind. -
Page 6: Place Controller Offline
Maintaining EF300 and EF600 Hardware Batteries You must remove the failed battery so you can install the new one. Remove the battery by squeezing the tab and disconnecting the connector housing. Then, you can pull the battery out of the controller. Install new battery on page 9 You must install a new battery when the old one has failed. -
Page 7: Remove Controller Canister
Maintaining EF300 and EF600 Hardware Batteries After you finish Remove controller canister Go to Remove controller canister You remove the controller canister so you can replace the failed battery with a new one. Disconnect all the cables then you can slide the controller out of the controller shelf. Before you begin •... -
Page 8: Remove Failed Battery
Maintaining EF300 and EF600 Hardware Batteries 7. Place the controller canister on a flat, static-free surface. After you finish Go to Remove failed battery Remove failed battery You must remove the failed battery so you can install the new one. Remove the battery by squeezing the tab and disconnecting the connector housing. -
Page 9: Install New Battery
Maintaining EF300 and EF600 Hardware Batteries 5. Gently squeeze the connector housing the battery wiring. Pull up, disconnecting the battery from the board. 6. Lift the battery out of the controller and place on a flat, static-free surface. 7. Follow the appropriate procedures for your location to recycle or dispose of the failed battery. Warning: To comply with International Air Transport Association (IATA) regulations, never ship a lithium battery by air unless it is installed within the... -
Page 10: Reinstall Controller Canister
Maintaining EF300 and EF600 Hardware Batteries • You have the replacement battery. • You have an ESD wristband, or you have taken other antistatic precautions. Steps 1. Unpack the new battery, and set it on a flat, static-free surface. Important: To comply with IATA safely regulations, replacement batteries are shipped with a state of charge (SoC) of 30 percent or less. -
Page 11: Complete Battery Replacement
Maintaining EF300 and EF600 Hardware Batteries After you finish Complete battery replacement Go to Complete battery replacement You complete a battery replacement by placing the controller online to confirm the new battery is working correctly. Then, you can collect support data and resume operations. Steps 1. - Page 12 Maintaining EF300 and EF600 Hardware Batteries c. If none of the volumes are returned, you must manually return the volumes. Go to Storage > Volumes > More > Redistribute volumes. d. If only some of the volumes are returned to their preferred owners after auto-distribution or manual distribution you must check the recovery guru for host connectivity issues.
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Page 13: Controllers
Maintaining EF300 and EF600 Hardware Controllers Controllers A controller consists of a board, firmware, and software. It controls the drives and implements the System Manager functions. This section describes how to replace a single controller or both controllers in your EF300 or EF600 controller shelf. Overview and requirements Before you replace a controller, you need to be aware of certain requirements and considerations. -
Page 14: Prepare To Replace Controller
Maintaining EF300 and EF600 Hardware Controllers Steps Prepare to replace controller on page 14 When a controller canister fails, you must replace it. You prepare to replace a controller canister by verifying that the replacement controller canister has the correct FRU part number, backing up the configuration, and collecting support data. -
Page 15: Remove Failed Controller
Maintaining EF300 and EF600 Hardware Controllers If a problem occurs when you remove a controller, you can use the saved file to restore your configuration. a. In System Manager, navigate to the support page. b. Select the Support Center tab. c. - Page 16 Maintaining EF300 and EF600 Hardware Controllers Remove the DIMMs so you can install them in the new controller. To remove the DIMMs you push apart the ejector tabs and gently lift the DIMM out by its edges. Remove fans on page 22 Remove the fans so you can install them in the new controller.
- Page 17 Maintaining EF300 and EF600 Hardware Controllers 8. Place the controller canister on a flat, static-free surface. After you finish Go to Remove battery on page 17. Remove battery You remove the battery from the failed controller canister so you can install it in the new controller canister.
- Page 18 Maintaining EF300 and EF600 Hardware Controllers 4. Gently squeeze the connector housing the battery wiring. Pull up, disconnecting the battery from the board. 5. Lift the battery out of the controller and place on a flat, static-free surface. After you finish Remove host interface card Go to on page 18.
- Page 19 Maintaining EF300 and EF600 Hardware Controllers Note: The image above is an example, the appearance of your HIC may differ. 2. Remove the HIC faceplate. 3. Using your fingers or a Phillips screwdriver, loosen the single thumbscrew that secure the HIC to the controller card.
- Page 20 Maintaining EF300 and EF600 Hardware Controllers 5. Place the HIC on a flat, static-free surface. After you finish Go to Remove power supply Remove power supply Remove the power supply so you can install it in the new controller. When you remove a power supply, you disconnect the power cord, and slide the part out of the shelf.
- Page 21 Maintaining EF300 and EF600 Hardware Controllers Attention: When removing a power supply, always use two hands to support its weight. After you finish Go to Remove DIMMs Remove DIMMs Remove the DIMMs so you can install them in the new controller. To remove the DIMMs you push apart the ejector tabs and gently lift the DIMM out by its edges.
- Page 22 Maintaining EF300 and EF600 Hardware Controllers After you finish Remove fans Go to Remove fans Remove the fans so you can install them in the new controller. You remove the fans by lifting them from the controller. Before you begin •...
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Page 23: Install New Controller
Maintaining EF300 and EF600 Hardware Controllers 2. Repeat until all fans are removed. After you finish Go to Install new controller Install new controller You install a new controller canister to replace the failed one. You install the new controller canister after installing the battery, host interface card, power supply, DIMMs, and fans from the original controller. - Page 24 Maintaining EF300 and EF600 Hardware Controllers the new controller shelf by closing the cover and using the handles to slide the controller into the controller shelf. Install battery You must install the battery into the replacement controller canister. Align the new battery with the side of the controller and then plug the connector into the board.
- Page 25 Maintaining EF300 and EF600 Hardware Controllers 2. Align the single thumbscrew on the HIC with the corresponding hole on the controller, and align the connector on the bottom of the HIC with the HIC interface connector on the controller card. Be careful not to scratch or bump the components on the bottom of the HIC or on the top of the controller card.
- Page 26 Maintaining EF300 and EF600 Hardware Controllers After you finish Install Power Supply Go to Install power supply You must install the power supply into the replacement controller canister. Install the power supply by gently sliding it into the opening of the new controller. Step Using both hands, support and align the edges of the power supply with the opening in the system chassis, and then gently push the power supply into the chassis using the cam handle.
- Page 27 Maintaining EF300 and EF600 Hardware Controllers The DIMM fits tightly in the slot, but should go in easily. If not, realign the DIMM with the slot and reinsert it. Note: Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the slot.
- Page 28 Maintaining EF300 and EF600 Hardware Controllers Steps 1. Slide the fan all the way into the replacement controller. 2. Repeat until all fans are installed. After you finish Install new controller canister Go to Install new controller canister After installing the battery, power supply, DIMMs, fans, and the host interface card (HIC), if one was initially installed, you can install the new controller canister into the controller shelf.
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Page 29: Complete Controller Replacement
Maintaining EF300 and EF600 Hardware Controllers 3. Install the SFPs from the original controller in the host ports on the new controller, if they were installed in the original controller, and reconnect all the cables. If you are using more than one host protocol, be sure to install the SFPs in the correct host ports. - Page 30 Maintaining EF300 and EF600 Hardware Controllers Note: If you cannot resolve the problem, contact technical support. 4. Click Hardware > Support > Upgrade Center to ensure that the latest version of SANtricity OS is installed. As needed, install the latest version. 5.
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Page 31: Dimms
Maintaining EF300 and EF600 Hardware DIMMs DIMMs You must replace a DIMM when a memory mismatch is present, or you have a failed DIMM. Overview and requirements Before you replace DIMMs, you need to be aware of certain requirements and considerations. Requirements for replacing DIMMs The DIMMs in your storage array are fragile. -
Page 32: Place Controller Offline
Maintaining EF300 and EF600 Hardware DIMMs 3. If one of the following is present, note the DIMM's location and continue with remaining procedures in this section to replace the DIMMs on your controller: • A failed DIMM, or a DIMM reporting Data Cache Module as not optimal. •... -
Page 33: Remove Controller Canister
Maintaining EF300 and EF600 Hardware DIMMs Remove controller canister You remove the failed controller canister so you can replace your DIMMs with new ones. Before you begin • You must use labels to identify each cable that is connected to the controller canister. •... -
Page 34: Remove Dimms
Maintaining EF300 and EF600 Hardware DIMMs 7. Place the controller canister on a flat, static-free surface. After you finish Remove DIMMs Go to Remove DIMMs If there is a memory mismatch present, you must replace the DIMMs in your controller. Before you begin •... -
Page 35: Install New Dimms
Maintaining EF300 and EF600 Hardware DIMMs Note: Carefully hold the DIMM by the edges to avoid pressure on the components on the DIMM circuit board. The number and placement of system DIMMs depends on the model of your system. After you finish Go to Install new DIMMs Install new DIMMs... -
Page 36: Reinstall Controller Canister
Maintaining EF300 and EF600 Hardware DIMMs The DIMM fits tightly in the slot, but should go in easily. If not, realign the DIMM with the slot and reinsert it. Note: Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the slot. -
Page 37: Complete Dimms Replacement
Maintaining EF300 and EF600 Hardware DIMMs 3. Reconnect all the cables. After you finish Complete DIMMs replacement Go to Complete DIMMs replacement You complete a DIMM replacement by placing the controller online to confirm the storage array is working correctly. Then, you can collect support data and resume operations. Steps 1. - Page 38 Maintaining EF300 and EF600 Hardware DIMMs b. If volumes are all owned by preferred owner continue to Step 6. c. If none of the volumes are returned, you must manually return the volumes. Go to Storage > Volumes > More > Redistribute volumes. d.
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Page 39: Drives
Maintaining EF300 and EF600 Hardware Drives Drives A drive is a device that provides the physical storage media for data. Overview and requirements Before you replace a drive, you need to be aware of certain requirements and considerations. Requirements for replacing drives The drives in your storage array are fragile. -
Page 40: Replace Drive
Maintaining EF300 and EF600 Hardware Drives When inserting fewer than 24 drives into an EF300 or EF600 controller, you must alternate between the two halves of the controller. Beginning with the far left and then moving to the far right, place the drives in one at a time. The following figure shows how to stagger the drives between the two halves. -
Page 41: Remove Drive
Maintaining EF300 and EF600 Hardware Drives For example, do not attempt to replace a hard disk drive (HDD) with a solid-state disk (SSD). Similarly, if you are replacing a secure-capable drive, make sure the replacement drive is also secure-capable. 3. If needed, use SANtricity System Manager to locate the drive within your storage array: From the drive's context menu, select Turn on locator light. -
Page 42: Install New Drive
You install a new drive to replace the failed one. Install the replacement drive as soon as possible after removing the failed drive. Before you begin • You have a replacement drive that is supported by NetApp for your controller shelf or drive shelf. Steps 1. Open the cam handle. - Page 43 When the drive reconstruction completes, the volume group is in an Optimal state. 4. As required, reinstall the bezel. 5. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Result Your drive replacement is complete. You can resume normal operations.
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Page 44: Fans
Maintaining EF300 and EF600 Hardware Fans Fans Each EF300 or EF600 controller shelf or drive shelf includes five fans for cooling the controller. Overview and requirements Before you replace a failed fan, you need to be aware of some requirements. Requirements for replacing a fan If you plan to replace a fan, keep the following requirements in mind. -
Page 45: Remove Controller Canister
Maintaining EF300 and EF600 Hardware Fans d. From the context menu, select Place offline, and confirm that you want to perform the operation. Note: If you are accessing SANtricity System Manager using the controller you are attempting to take offline, a SANtricity System Manager Unavailable message is displayed. Select Connect to an alternate network connection to automatically access SANtricity System Manager using the other controller. -
Page 46: Remove Failed Fan
Maintaining EF300 and EF600 Hardware Fans 6. Using two hands and the handles, slide the controller canister out of the shelf. When the front of the controller is free of the enclosure, use two hands to pull it out completely. Attention: Always use two hands to support the weight of a controller canister. -
Page 47: Install New Fan
Maintaining EF300 and EF600 Hardware Fans 2. Confirm that the green LED inside the controller is off. If this green LED is on, the controller is still using battery power. You must wait for this LED to go off before removing any components. 3. -
Page 48: Reinstall Controller Canister
Maintaining EF300 and EF600 Hardware Fans After you finish Reinstall controller canister Go to Reinstall controller canister After installing the new fan, you can reinstall the controller canister into the controller shelf. Steps 1. Lower the cover on the controller canister and secure the thumbscrew. 2. -
Page 49: Complete Fan Replacement
Maintaining EF300 and EF600 Hardware Fans Complete fan replacement You complete the fan replacement by confirming that the new fan is working correctly. Then, you can gather support data and resume normal operations. Steps 1. Place controller online. a. In System Manager, navigate to the hardware page. b. -
Page 50: Host Interface Cards
HIC to lock down when you bring it online. • You have all cables, transceivers, switches, and host bus adapters (HBAs) needed to connect the new host ports. NetApp Interoperability Matrix For information about compatible hardware, refer to the or the NetApp Hardware Universe •... -
Page 51: Place Controller Shelf Offline
Maintaining EF300 and EF600 Hardware Host interface cards designed for another E-Series controller. In addition both controllers and both HICs must be identical. The presence of incompatible or mismatched HICs causes the controllers to lock down when you apply power. This procedure applies to the following controller shelves: •... -
Page 52: Remove Controller Canister
Maintaining EF300 and EF600 Hardware Host interface cards a. Label and then unplug both power cables from controller shelf. b. Wait for all LEDs on the controller shelf to turn off. After you finish Remove controller canister Go to Remove controller canister You remove the controller canister so you can add the new host interface card. -
Page 53: Add The New Host Interface Card
Maintaining EF300 and EF600 Hardware Host interface cards 8. Place the controller canister on a flat, static-free surface. After you finish Go to Add the new host interface card Add the new host interface card You install the host interface card (HIC) to increase the number of host ports in your storage array. Before you begin •... -
Page 54: Reinstall The Controller Canister
Maintaining EF300 and EF600 Hardware Host interface cards Attention: Possible equipment damage – Be very careful not to pinch the gold ribbon connector for the controller LEDs between the HIC and the thumbscrew. Note: The image above is an example of an EF600, the appearance of your HIC may differ. 6. -
Page 55: Reinstall The Controller Canister
Maintaining EF300 and EF600 Hardware Host interface cards 3. If removed, install the SFPs into the new HIC and reconnect all the cables. If you are using more than one host protocol, be sure to install the SFPs in the correct host ports. -
Page 56: Complete Adding Host Interface Card
Maintaining EF300 and EF600 Hardware Host interface cards After you finish Complete adding host interface card Go to Complete adding host interface card You complete the HIC addition by placing the controller online and confirming that the storage array is working correctly. Then, you can collect support data and resume operations. Steps 1. -
Page 57: Upgrade Host Interface Card
Maintaining EF300 and EF600 Hardware Host interface cards Upgrade host interface card You upgrade a host interface card (HIC) to increase the number of host ports or to change host protocols. About this task • When you upgrade HICs, you must power off the storage array, upgrade the HICs, and reapply power. -
Page 58: Remove Controller Canister
Maintaining EF300 and EF600 Hardware Host interface cards If the status is not Optimal, use the Recovery Guru or contact technical support to resolve the problem. Do not continue with this procedure. 2. Collect support data for your storage array using SANtricity System Manager. a. - Page 59 Maintaining EF300 and EF600 Hardware Host interface cards Attention: To prevent degraded performance, do not twist, fold, pinch, or step on the cables. 3. If the HIC ports use SFP+ transceivers, remove them. Depending on what type of HIC you are upgrading to, you might be able to reuse these SFPs. 4.
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Page 60: Remove The Host Interface Card
Maintaining EF300 and EF600 Hardware Host interface cards Remove the host interface card You remove the original host interface card (HIC) so you can replace it with an upgraded one. Before you begin • You have a #1 Phillips screwdriver. •... - Page 61 Maintaining EF300 and EF600 Hardware Host interface cards Note: The HIC comes with three screw locations on the top, but is secured with only one. Note: The image above is an example, the appearance of your HIC may differ. 6. Carefully detach the HIC from the controller card by lifting the card up and out of the controller.
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Page 62: Upgrade Host Interface Card
Maintaining EF300 and EF600 Hardware Host interface cards Upgrade host interface card You install the new host interface card (HIC) to increase the number of host ports or change host protocol in your storage array. Before you begin • You have an ESD wristband, or you have taken other antistatic precautions. •... -
Page 63: Reinstall Controller Canister
Maintaining EF300 and EF600 Hardware Host interface cards Note: The image above is an example, the appearance of your HIC may differ. Note: Do not use a screwdriver, or you might over tighten the screws. 5. Using a #1 Phillips screwdriver, attach the HIC faceplate you removed from the original HIC with the three screws. -
Page 64: Complete The Host Interface Card Upgrade
Maintaining EF300 and EF600 Hardware Host interface cards 3. If removed, install the SFPs into the new HIC and reconnect all the cables. If you are using more than one host protocol, be sure to install the SFPs in the correct host ports. If you are using more than one host protocol, be sure to install the SFPs in the correct host ports. -
Page 65: Replace Failed Host Interface Card
Maintaining EF300 and EF600 Hardware Host interface cards Replace failed host interface card You replace a failed host interface card (HIC) with a new one. About this task • When you replace a failed HIC, you must power off the storage array, replace the HIC, and reapply power. -
Page 66: Remove Controller Canister
Maintaining EF300 and EF600 Hardware Host interface cards 6. Select Recheck from the Recovery Guru, and confirm that the OK to remove field in the Details area displays Yes, indicating that it is safe to remove this component. After you finish Go to Remove controller canister Remove controller canister... -
Page 67: Remove The Host Interface Card
Maintaining EF300 and EF600 Hardware Host interface cards 7. Place the controller canister on a flat, static-free surface. After you finish Go to Remove the host interface card Remove the host interface card You remove the original host interface card (HIC) so you can replace it with an upgraded one. Before you begin •... - Page 68 Maintaining EF300 and EF600 Hardware Host interface cards Note: The image above is an example, the appearance of your HIC may differ. 4. Remove the HIC faceplate. 5. Using your fingers or a Phillips screwdriver, loosen the single thumbscrew that secure the HIC to the controller card.
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Page 69: Replace Host Interface Card
Maintaining EF300 and EF600 Hardware Host interface cards Note: The image above is an example, the appearance of your HIC may differ. 7. Place the HIC on a flat, static-free surface. After you finish Go to Replace host interface card Replace host interface card You install a new host interface card (HIC) to replace the failed HIC with a new one. -
Page 70: Reinstall Controller Canister
Maintaining EF300 and EF600 Hardware Host interface cards controller LEDs between the HIC and the thumbscrew. Note: The image above is an example, the appearance of your HIC may differ. 4. Hand-tighten the HIC thumbscrew. Do not use a screwdriver, or you might over tighten the screws. 5. -
Page 71: Complete Host Interface Card Replacement
Maintaining EF300 and EF600 Hardware Host interface cards 3. Install the SFPs into the new HIC and reconnect all the cables. If you are using more than one host protocol, be sure to install the SFPs in the correct host ports. - Page 72 Maintaining EF300 and EF600 Hardware Host interface cards a. Select Storage > Volumes. If current owner and preferred owner are not listed select All volumes > Columns. Select current owner and preferred owner, and then recheck to verify that volumes are distributed to their preferred owners. b.
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Page 73: Host Port Protocol Conversion
• You have obtained the necessary hardware for the conversion, which may include a new set of HICs and/or SFPs. Your NetApp Sales Representative can help you determine what hardware you need and help you order the correct parts. •... -
Page 74: Obtain The Feature Pack Key
Maintaining EF300 and EF600 Hardware Host port protocol conversion You change the feature pack to convert the host protocol of your host ports. Obtain the feature pack key To obtain the feature pack, you need the serial number from the controller shelf, a Feature Activation Code, and the Feature Enable Identifier for the storage array. - Page 75 Maintaining EF300 and EF600 Hardware Host port protocol conversion 3. Using the feature pack submodel ID, locate the corresponding Controller submodel ID for the starting configuration and find the Feature Activation Code for the desired ending configuration within the following table. Then, copy that Feature Activation Code to a text file. Table 1: Encryption Capable Feature Activation Codes Starting configuration Ending configuration...
- Page 76 Maintaining EF300 and EF600 Hardware Host port protocol conversion Starting configuration Ending configuration Feature Activation Code Controller HIC ports Controller HIC ports submodel ID submodel ID iSER/IB NVMe/FC or MHQ-M85-ZIJNT NVMe/RoCE NVMe/FC or 4HS-685-ZJZ1U NVMe/IB YHU-P85-ZLHCX FC/PTL AHX-985-ZMXMI SRP/IB ZHZ-S85-ZNF4J SRP/IB NVMe/FC or EH3-C85-Z0V93...
- Page 77 CHE-AA5-ZXH2F iSER/IB SHH-TA5-ZZYHS Note: If your controller submodel ID is not listed, contact NetApp Support 4. In System Manager, locate the Feature Enable Identifier. a. Go to Settings > System. b. Scroll down to Add-ons. c. Under Change Feature Pack, locate the Feature Enable Identifier.
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Page 78: Stop Host I/O
Maintaining EF300 and EF600 Hardware Host port protocol conversion NetApp License Activation: Storage Array Premium Feature Activation 5. Go to , and enter the information required to obtain the feature pack. • Chassis Serial Number • Feature Activation Code •... -
Page 79: Change The Feature Pack
Maintaining EF300 and EF600 Hardware Host port protocol conversion 2. Wait for any data in cache memory to be written to the drives. The green Cache Active LED on the back of each controller is on when cached data needs to be written to the drives. -
Page 80: Complete Protocol Conversion
For step-by-step instructions on how to configure the host, see the guide appropriate for your system: Linux express configuration VMware express configuration Windows express configuration NetApp Interoperability Matrix Specific settings might vary. Check the for specific instructions and additional recommended settings for your solution. After you finish... -
Page 81: Power Supplies
Maintaining EF300 and EF600 Hardware Power Supplies Power Supplies A power supply provides a redundant power source in a controller shelf. Overview and requirements Before you replace a power supply, you need to be aware of some requirements. Requirements for replacing a power supply If you plan to replace a power supply, keep the following requirements in mind. -
Page 82: Install New Power Supply And Complete Power Supply Replacement
Maintaining EF300 and EF600 Hardware Power Supplies 4. Locate the handle on the front of the power supply. 5. Use the handle to slide the power supply straight out of the system. Attention: When removing a power supply, always use two hands to support its weight. After you finish Install new power supply Go to... - Page 83 Maintaining EF300 and EF600 Hardware Power Supplies Steps 1. Using both hands, support and align the edges of the power supply with the opening in the system chassis, and then gently push the power supply into the chassis using the cam handle. The power supplies are keyed and can only be installed one way.
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Page 84: Sas Expansion Cards
Maintaining EF300 and EF600 Hardware SAS expansion cards SAS expansion cards A SAS expansion card may be installed within a controller canister. The EF300 controller supports SAS expansion. Overview and Requirements If you plan to add a SAS expansion card, keep the following requirements in mind. •... -
Page 85: Remove Controller Canister
Maintaining EF300 and EF600 Hardware SAS expansion cards If the status is not Optimal, use the Recovery Guru or contact technical support to resolve the problem. Do not continue with this procedure. 2. Collect support data for your storage array using SANtricity System Manager. a. - Page 86 Maintaining EF300 and EF600 Hardware SAS expansion cards Attention: To prevent degraded performance, do not twist, fold, pinch, or step on the cables. 4. Confirm that the Cache Active LED on the back of the controller is off. 5. Squeeze the handles on either side of the controller, and pull back until it releases from the shelf.
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Page 87: Add The New Sas Expansion Card
Maintaining EF300 and EF600 Hardware SAS expansion cards Add the new SAS expansion card You install the SAS expansion card to allow for drive tray expansion. Before you begin • You have an ESD wristband, or you have taken other antistatic precautions. •... -
Page 88: Complete Adding Sas Expansion Card
Maintaining EF300 and EF600 Hardware SAS expansion cards After you finish Go to Complete adding SAS expansion card Complete adding SAS expansion card You complete the SAS expansion card addition by placing the controller online and confirming that the storage array is working correctly. Then, you can collect support data and resume operations. - Page 89 Maintaining EF300 and EF600 Hardware SAS expansion cards e. If there is no recovery guru present or if following the recovery guru steps the volumes are still not returned to their preferred owners, contact support. 6. Collect support data for your storage array using SANtricity System Manager. a.
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Page 90: Copyright And Trademark
NetApp assumes no responsibility or liability arising from the use of products described herein, except as expressly agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.