NetApp E-Series Manual

NetApp E-Series Manual

Changing the host protocol replacing hardware components
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Changing the Host Protocol in the E5600 or EF560 by
Replacing Hardware Components
When you change the host protocol of an E5612, E5624, or E5660 storage array or an EF560 flash array by replacing hardware
components, you must power off the storage array or flash array, remove hardware, install new hardware, and reapply power.
Before starting the procedure, be aware of the following:
You must review the information in
different methods for changing the host protocol and to confirm that you are using the correct instructions for your situation.
Because the power must be off when you upgrade hardware to change the host protocol, you must schedule a downtime
maintenance window for this procedure. You cannot access data on the storage array or flash array until you have
successfully completed the upgrade.
You must obtain any new cables, transceivers, switches, and host bus adapters (HBAs) needed for the new host protocol. You
must install any new host hardware before you can connect the storage array or flash array to the hosts.
Attention:
After installing the new hardware, you must inform NetApp technical support about the change to the hardware
configuration by sending an upgrade notification. This notification ensures that you receive correct replacement parts if you
need them later.
Steps
1.
Understanding the options for changing the host protocol
2.
Determining the Replacement Part Number
3.
Procedures for changing the host protocol
4.
Managing Data Assurance
5.
Managing Synchronous Mirroring
6.
Managing Asynchronous Mirroring
7.
Cabling considerations
8.
Preparing to upgrade hardware
9.
Powering down
on page 10
10.
Removing the controller canisters
11.
Removing the HICs (if upgrading only the HICs)
12.
Installing the new HICs (if upgrading only the HICs)
13.
Replacing the controller canisters
14.
Reconnecting the cables
15.
Applying power
on page 17
16.
Restoring the drive security key (if replacing controller canisters)
17.
After upgrading the hardware
18.
Sending an upgrade notification to NetApp
Related information
NetApp E-Series and EF-Series Systems Documentation Center
NetApp Downloads
NetApp Interoperability Matrix Tool
215-10589_A0
Understanding the options for changing the host protocol
on page 3
on page 3
on page 6
on page 7
on page 7
on page 7
on page 8
on page 11
on page 17
on page 17
on page 18
on page 19
February 2016
Copyright
Web: www.netapp.com • Feedback: doccomments@netapp.com
on page 2
on page 15
on page 16
on page 18
©
2016 NetApp, Inc. All rights reserved.
E-Series and EF-Series
on page 2 to learn about the
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Summary of Contents for NetApp E-Series

  • Page 1 Attention: After installing the new hardware, you must inform NetApp technical support about the change to the hardware configuration by sending an upgrade notification. This notification ensures that you receive correct replacement parts if you need them later.
  • Page 2 Understanding the options for changing the host protocol Review the options for changing the host protocol in an E5600 storage array or an EF560 flash array to confirm that you are following the correct steps. The following figure provides a high-level overview of the options for changing the host protocol of an E5600 storage array or an EF560 flash array.
  • Page 3 2. Perform a software feature pack conversion to convert the IB protocol from iSER to SRP. Related information Converting a Fibre Channel Host Interface Card to iSCSI Converting an iSCSI Host Interface Card to Fibre Channel Converting a Fibre Channel Host Interface Card to Fibre Channel-iSCSI Split Mode Converting an iSCSI Host Interface Card to Fibre Channel-iSCSI Split Mode Converting a Host Interface Card from Fibre Channel-iSCSI Split Mode to Fibre Channel Converting a Host Interface Card from Fibre Channel-iSCSI Split Mode to iSCSI...
  • Page 4 Table 1: Hardware upgrades from Fibre Channel, iSCSI, or FC-iSCSI Starting Ending Procedure overview For detailed instructions protocol protocol FC, iSCSI Hardware upgrade Complete the steps in or FC- Determining the 1. Check the Replacement Part Number in SANtricity Storage Replacement Part iSCSI split Manager.
  • Page 5 Table 2: Hardware upgrades from SAS Starting Ending Procedure overview For detailed instructions protocol protocol IB-iSER HIC upgrade Follow the instructions in this document. 1. Remove the SAS HICs. 2. Install new IB HICs. IB-SRP HIC upgrade and conversion Follow the instructions in this document, and then 1.
  • Page 6 Table 3: Hardware upgrades from IB Starting Ending Procedure overview For detailed instructions protocol protocol IB (iSER HIC upgrade Follow the instructions in or SRP) this document. 1. Remove the IB HICs. 2. Install new SAS HICs. HIC upgrade Follow the instructions in this document.
  • Page 7: Cabling Considerations

    Managing Synchronous Mirroring The Synchronous Mirroring feature (also referred to as RVM) is supported only for Fibre Channel. About this task If you are currently using Synchronous Mirroring and want to change from Fibre Channel to any other protocol, you must delete any synchronous mirrored pairs and deactivate any synchronous mirroring relationships.
  • Page 8 Cable Data rate and Number of Connector Type Length protocol connectors 16 Gbps Fibre SFP+ OM2 SW optical 2, 3, 5, 10, Channel SFP+ OM3 SW optical 50-150m SFP+ OS2 LW optical 50-300m 12 Gbps SAS MiniSAS-HD Passive copper 1-5m MiniSAS-HD Active copper 8-15m...
  • Page 9 Gathering support data can temporarily impact performance on your storage array. Note: 2. Ensure that no I/O operations are occurring between the storage array and all connected hosts. For example, you can perform these steps: • Stop all processes that involve the LUNs mapped from the storage to the hosts. •...
  • Page 10: Powering Down

    8. Record the chassis serial number for your storage array, as follows: Note: You must have this number to send an upgrade notification to NetApp technical support indicating that you have changed the configuration. a. In the Enterprise Management Window tree view, double-click your storage array.
  • Page 11 • If you are using the Drive Security feature and you are replacing the controller canisters, you must have saved the drive security key. Steps 1. Turn off both power switches on the controller-drive tray. 2. Wait for all LEDs on the controller-drive tray to go dark. 3.
  • Page 12 Removing a controller canister from an E5612, E5624, or EF560 tray 51011-02 Release handles Controller canister Changing the Host Protocol in the E5600 or EF560 by Replacing Hardware Components...
  • Page 13 Removing a controller canister from an E5660 controller-drive tray Release handles Controller canister 5. Set the controller canister on a flat, static-free surface. 6. Repeat these steps to remove controller B. 7. Determine if you need to remove the batteries as follows: •...
  • Page 14 a. Press down on both of the top-cover latch buttons, and slide the top cover off the controller canister. b. Release the tab that secures the battery to the controller canister. 56000-00 Top-cover latch buttons Battery Locking tab c. Remove the battery by sliding it towards the rear of the controller canister. d.
  • Page 15 Removing the HICs (if upgrading only the HICs) If you are upgrading the HICs (instead of replacing the controller canisters), you must remove the HICs from both controller canisters before you can upgrade the host protocol. Before you begin You must have an ESD wristband or have taken other antistatic precautions. Steps 1.
  • Page 16 You need this number for the last step of this procedure when you send an upgrade notification to NetApp technical support. The upgrade notification alerts NetApp that you have changed the HIC protocol and helps to ensure that you receive correct replacement parts if you need them later.
  • Page 17: Reconnecting The Cables

    Replacing the controller canisters You must replace the controller canisters before you can reconnect cables to the controller and HICs. Steps 1. Reinstall the top cover on controller A by sliding it forward until the top cover latch buttons click. 2.
  • Page 18 If an amber LED is on, there is a problem with a component. Use SANtricity Storage Manager to help resolve the Note: problem. 6. Depending on the type of hardware upgrade you performed, do one of the following: • If you replaced only the HICs, go to After upgrading the hardware on page 18.
  • Page 19 Whenever you upgrade the HICs or controller canisters in your E5600 storage array or EF560 flash array, you must notify NetApp technical support. The upgrade notification alerts NetApp that you have changed the configuration and helps to ensure that you receive correct replacement parts if you need them later.
  • Page 20: Copyright Information

    NetApp reserves the right to change any products described herein at any time, and without notice. NetApp assumes no responsibility or liability arising from the use of products described herein, except as expressly agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.
  • Page 21: How To Send Comments About Documentation And Receive Update Notifications

    If you want to be notified automatically when production-level documentation is released or important changes are made to existing production-level documents, follow Twitter account @NetAppDoc. You can also contact us in the following ways: • NetApp, Inc., 495 East Java Drive, Sunnyvale, CA 94089 U.S. • Telephone: +1 (408) 822-6000 •...

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