NetApp E-Series Manual
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Also See for E-Series:
- Hardware maintainence manual (397 pages) ,
- Manual (133 pages) ,
- Maintaining (90 pages)
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Summary of Contents for NetApp E-Series
- Page 1 Drives E-Series NetApp December 14, 2021 This PDF was generated from https://docs.netapp.com/us-en/e-series/maintenance-e5700/drives- overview-supertask-concept.html on December 14, 2021. Always check docs.netapp.com for the latest.
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Page 2: Table Of Contents
Table of Contents Drives ................. . ... -
Page 3: Drives
Drives Requirements for E5700 drive replacement Before you replace a drive, review the requirements and considerations. Shelf types You can replace a drive in a 24-drive shelf, in a 60-drive shelf, or in a drive drawer. 24-drive shelves The figures show how the drives are numbered in each type of shelf (the shelf’s front bezel or end caps have been removed). - Page 4 For both an E5760 controller shelf drawer and a DE460C drive shelf drawer, drives are numbered from 0 to 11 in each drive drawer within the shelf. Your E5760 storage array might include one or more SAS-2 legacy expansion drive trays, including the DE1600 12-drive tray, the DE5600 24-drive tray, or the DE6600 60-drive tray.
- Page 5 Each of the five drawers can hold up to 12 drives. Requirements for handling drives The drives in your storage array are fragile. Improper drive handling is a leading cause of drive failure. Follow these rules to avoid damaging the drives in your storage array: •...
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Page 6: Replace Drive In E5700 (24-Drive Shelf)
What you’ll need • A replacement drive that is supported by NetApp for your controller shelf or drive shelf. • An ESD wristband, or you have taken other antistatic precautions. • A management station with a browser that can access SANtricity System Manager for the controller. (To open the System Manager interface, point the browser to the controller’s domain name or IP address.) - Page 7 b. Select the failed drive on the shelf graphic. c. Click the drive to display its context menu, and then select View settings. d. Confirm that the replacement drive has a capacity equal to or greater than the drive you are replacing and that it has the features you expect.
- Page 8 Step 3: Install new drive (24-drive) You install a new drive to replace the failed one. Install the replacement drive as soon as possible after removing the failed drive. Otherwise, there is a risk that the equipment might overheat. Steps 1.
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Page 9: Replace Drive In E5700 (60-Drive Shelf)
5. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. What’s next? Your drive replacement is complete. You can resume normal operations. Replace drive in E5700 (60-drive shelf) You can replace a drive in a 60-drive shelf. - Page 10 (1) Attention LED c. Unlatch the drive drawer by pulling on both levers. d. Using the extended levers, carefully pull the drive drawer out until it stops. e. Look at the top of the drive drawer to find the Attention LED in front of each drive.
- Page 11 (1) Attention LED light on for the drive on the top right side The drive drawer Attention LEDs are on the left side in front of each drive, with an attention icon on the drive handle just behind the LED.
- Page 12 (1) Attention icon (2) Attention LED Step 2: Remove failed drive (60-drive) Remove a failed drive to replace it with a new one. Steps 1. Unpack the replacement drive, and set it on a flat, static-free surface near the shelf. Save all packing materials for the next time you need to send a drive back.
- Page 13 (1) Orange release latch 5. Open the cam handle, and lift out the drive slightly. 6. Wait 30 seconds. 7. Use the cam handle to lift the drive from the shelf.
- Page 14 8. Place the drive on an antistatic, cushioned surface away from magnetic fields. 9. Wait 30 seconds for the software to recognize that the drive has been removed. If you accidentally remove an active drive, wait at least 30 seconds, and then reinstall it. For the recovery procedure, refer to the storage management software.
- Page 15 (1) Raised button on the right side of the drive carrier 3. Lower the drive straight down, and then rotate the cam handle down until the drive snaps into place under the orange release latch. 4. Carefully push the drive drawer back into the enclosure. Push the drawer in slowly to avoid jarring the drawer and causing damage to the storage array.
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Page 16: Replace E5700 Drive Drawer (60-Drive)
When the drive reconstruction completes, the volume group is in an Optimal state. 4. As required, reinstall the bezel. 5. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. What’s next? Your drive replacement is complete. You can resume normal operations. - Page 17 What you’ll need • A replacement drive that is supported by NetApp for your controller shelf or drive shelf. • An ESD wristband, or you have taken other antistatic precautions. • A flashlight.
- Page 18 SMcli <ctlr_IP1\> -p "safety-1" -c "set tray [10] drawer [1] serviceAllowedIndicator=forceOnWarning;" 3. Determine if you need to stop host I/O activity, as follows: ◦ If the command succeeds, you do not need to stop host I/O activity. All drives in the drawer are in pools or volume groups with Drawer Loss Protection.
- Page 19 (1) Cache Active LED 7. From the Home page of SANtricity System Manager, select View Operations in Progress. 8. Wait for all operations to complete before continuing with the next step. 9. Power off the shelves as follows: ◦ If you are replacing a drawer in a shelf with Drawer Loss Protection: There is NO need to power off any of the shelves.
- Page 20 (1) Fan canister handle b. Using the handle, pull the fan canister out of the drive tray, and set it aside. c. If the tray is powered on, ensure that the left fan goes to its maximum speed. Possible equipment damage due to overheating — If the tray is powered on, do not remove both fans at the same time.
- Page 22 (1) Vertical connector (connected to midplane) (2) Cable chain (3) Horizontal connector (connected to drawer) 4. For easy access, use your finger to move the cable chain on the right side to the left. 5. Disconnect any of the right cable chains from their corresponding vertical guide rail. a.
- Page 23 (1) Orange ring on vertical guide rail (2) Cable chain, partially removed b. To unlatch the cable chain, insert your finger into the orange ring and press towards the middle of the system.
- Page 24 c. To unplug the cable chain, carefully pull your finger toward you approximately 1 inch (2.5 cm). Leave the cable chain connector within the vertical guide rail. (If the drive tray is powered on, do not allow the cable chain connector to touch the metal chassis.) 6.
- Page 25 (1) Orange ring on horizontal guide rail (2) Cable chain, partially removed b. To unlatch the cable chain, gently insert your finger into the orange ring and push down. The figure shows the orange ring on the horizontal guide rail (see item 1 in the figure above), as it is pushed down so that the rest of the cable chain can be pulled out of the enclosure.
- Page 26 correct speed. Step 3: Remove failed drive drawer (60-drive) Remove a failed drive drawer to replace it with a new one. Possible loss of data access — Magnetic fields can destroy all data on the drive and cause irreparable damage to the drive circuitry. To avoid loss of data access and damage to the drives, always keep drives away from magnetic devices.
- Page 27 d. Place the drive on a flat, static-free surface and away from magnetic devices. 7. Remove the drive drawer: a. Locate the plastic release lever on each side of the drive drawer. (1) Drive drawer release lever b. Disengage both release levers by pulling the latches toward you. c.
- Page 28 Steps 1. Determine a location to install each drive. 2. From the front of the drive shelf, shine a flashlight into the empty drawer slot, and locate the lock-out tumbler for that slot. The lock-out tumbler assembly is a safety feature that prevents you from being able to open more than one drive drawer at one time.
- Page 29 Step 5: Attach cable chains Attach the cable chains so you can safely re-install the drives in the drive drawer. When attaching a cable chain, reverse the order you used when disconnecting the cable chain. You must insert the chain’s horizontal connector into the horizontal guide rail in the enclosure before inserting the chain’s vertical connector into the vertical guide rail in the enclosure.
- Page 31 (1) Horizontal guide rail (2) Vertical guide rail d. Slide the vertical connector on the right cable chain into the vertical guide rail. e. After you have reconnected both ends of the cable chain, carefully pull on the cable chain to verify that both connectors are latched.
- Page 32 Step 6: Complete drive drawer replacement (60-drive) Complete the drive drawer replacement by reinserting the drives and replacing the front bezel in the correct order. Possible loss of data access — You must install each drive in its original location in the drive drawer.
- Page 33 (1) Raised button on the right side of the drive f. Lower the drive straight down, making sure the drive is pressed all the way down into the bay, and then rotate the drive handle down until the drive snaps into place.
- Page 34 g. Repeat these steps to install all the drives. 2. Slide the drawer back into the drive shelf by pushing it from the center and closing both levers. Risk of equipment malfunction — Make sure to completely close the drive drawer by pushing both levers.
- Page 35 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.