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NetApp E Series Manual
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Controllers
E-Series
NetApp
December 14, 2021
This PDF was generated from https://docs.netapp.com/us-en/e-series/maintenance-ef600/controllers-
overview-supertask-concept.html on December 14, 2021. Always check docs.netapp.com for the latest.

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Summary of Contents for NetApp E Series

  • Page 1 Controllers E-Series NetApp December 14, 2021 This PDF was generated from https://docs.netapp.com/us-en/e-series/maintenance-ef600/controllers- overview-supertask-concept.html on December 14, 2021. Always check docs.netapp.com for the latest.
  • Page 2 Table of Contents Controllers ................ ...
  • Page 3 Controllers Requirements for EF300 or EF600 controller replacement Before you replace an EF300 or EF600 controller, review the requirements and considerations. A controller consists of a board, firmware, and software. It controls the drives and implements the SANtricity System Manager functions. Controller replacement requirements Before you replace a controller, you must have: •...
  • Page 4 • An ESD wristband, or you have taken other antistatic precautions. • A flat, static free work area. • A #1 Phillips screwdriver • Labels to identify each cable that is connected to the controller canister. • A management station with a browser that can access SANtricity System Manager for the controller. (To open the System Manager interface, point the browser to the controller’s domain name or IP address.) Step 1: Prepare to replace controller Prepare to replace a failed controller canister by verifying that the replacement controller canister has the...
  • Page 5 c. Click Collect. The file is saved in the Downloads folder for your browser with the name, configurationData- <arrayName>-<dateTime>.7z. 6. If the controller is not already offline, take it offline now using SANtricity System Manager. a. Select Hardware. b. If the graphic shows the drives, select Show back of shelf to show the controllers. c.
  • Page 6 7. Using two hands and the handles, slide the controller canister out of the shelf. When the front of the controller is free of the enclosure, use two hands to pull it out completely. Always use two hands to support the weight of a controller canister. 8.
  • Page 7 Step 2b: Remove battery Remove the battery from the failed controller canister so you can install it in the new controller canister. Steps 1. Remove the controller canister’s cover by unscrewing the single thumbscrew and lifting the lid open. 2. Locate the 'press' tab on the side of the controller. 3.
  • Page 8 5. Lift the battery out of the controller and place on a flat, static-free surface. Step 2c: Remove the HIC If the controller canister includes a HIC, you must remove the HIC from the original controller canister. Otherwise, you can skip this step. Steps 1.
  • Page 9 The image above is an example, the appearance of your HIC may differ. 2. Remove the HIC faceplate. 3. Using your fingers or a Phillips screwdriver, loosen the single thumbscrew that secure the HIC to the controller card. The HIC comes with three screw locations on the top but is secured with only one.
  • Page 10 4. Carefully detach the HIC from the controller card by lifting the card up and out of the controller. Be careful not to scratch or bump the components on the bottom of the HIC or on the top of the controller card. 5.
  • Page 11 3. Locate the handle on the front of the power supply. 4. Use the handle to slide the power supply straight out of the system. When removing a power supply, always use two hands to support its weight.
  • Page 12 Step 2e: Remove DIMMs Remove the DIMMs so you can install them in the new controller. Steps 1. Locate the DIMMs on your controller. 2. Note the orientation of the DIMM in the socket so that you can insert the replacement DIMM in the proper orientation.
  • Page 13 Step 2f: Remove fans Remove the fans so you can install them in the new controller. Steps 1. Gently lift the fan from the controller. 2. Repeat until all fans are removed.
  • Page 14 Step 3: Install new controller Install a new controller canister to replace the failed one. This is a multi-step procedure that requires you to install the following components from the original controller: battery, host interface card, power supply, DIMMs, and fans. Step 3a: Install battery Install the battery into the replacement controller canister.
  • Page 15 2. Align the single thumbscrew on the HIC with the corresponding hole on the controller, and align the connector on the bottom of the HIC with the HIC interface connector on the controller card. Be careful not to scratch or bump the components on the bottom of the HIC or on the top of the controller card.
  • Page 16 The image above is an example; the appearance of your HIC may differ. 5. Using a #1 Phillips screwdriver, attach the HIC faceplate you removed from the original controller canister to the new controller canister with the two screws. Step 3c: Install power supply Install the power supply into the replacement controller canister.
  • Page 17 Step 3d: Install DIMMs Install the DIMMs into the new controller canister. Steps 1. Hold the DIMM by the corners, and align it to the slot. The notch among the pins on the DIMM should line up with the tab in the socket. 2.
  • Page 18 The DIMM fits tightly in the slot, but should go in easily. If not, realign the DIMM with the slot and reinsert it. Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the slot. 3.
  • Page 19 Step 3e: Install fans Install the fans into the replacement controller canister. Steps 1. Slide the fan all the way into the replacement controller.
  • Page 20 2. Repeat until all fans are installed. Step 3f: Install new controller canister Last, install the new controller canister into the controller shelf. Steps 1. Lower the cover on the controller canister and secure the thumbscrew. 2. While squeezing the controller handles, gently slide the controller canister all the way into the controller shelf.
  • Page 21 3. Install the SFPs from the original controller in the host ports on the new controller, if they were installed in the original controller, and reconnect all the cables. If you are using more than one host protocol, be sure to install the SFPs in the correct host ports. 4.
  • Page 22 3. When the controller is back online, confirm that its status is Optimal and check the controller shelf’s Attention LEDs. If the status is not Optimal or if any of the Attention LEDs are on, confirm that all cables are correctly seated and the controller canister is installed correctly.
  • Page 23 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.

This manual is also suitable for:

Ef300Ef600