Troubleshooting; Tips For Operators And Service Technicians - Air Techniques Rxonly ProVecta 3D Prime Operating Instructions Manual

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Troubleshooting

EN-
Troubleshooting
US
CAUTION
Any oil leaking from the X-ray tube in the event of a fault is harmful.
Wipe up any oil immediately.
Do not swallow the oil.
Stop using the unit and inform a service technician.

11 Tips for operators and service technicians

Any repairs above and beyond routine maintenance may only be done by suitably qualified per-
sonnel or by one of our service technicians.
Error
Unit does not switch on
Unit not responding
48
Possible cause
EMERGENCY STOP SWITCH
accidentally activated
No mains voltage
On/off switch is defective
The unit has not yet completed
the startup procedure
Cables not correctly connected
Plug-in contacts of the fiber
optic cable are contaminated
Driver for PCI Express frame
grabber card is not installed or
incorrectly installed
COM port incorrectly configured
Remedy
❯ Releasing the EMERGENCY
STOP SWITCH.
❯ Check the mains cable and
electrical connection; replace
if necessary.
❯ Contact technician.
❯ Check the mains fuse in the
building.
❯ Contact technician.
❯ After switching on, wait until
the booting process has fin-
ished.
❯ Check the cable connections.
❯ Clean plug-in contacts and
sockets.
❯ Install driver or complete Vis-
taVox Plugin once again.
❯ Check the COM port in the
service tool.
2210200496L41 1911V006

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