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About This Manual Thank you for choosing the Akuvox C313 series indoor monitor. This manual is intended for the administrators who need to properly configure the indoor monitor. This manual is written based on firmware 113.30.8.68, and it provides all the configurations for the functions and features of the C313 series indoor monitor.
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Introduction of Icons and Symbols Note • Informative information and advice from the efficient use of the device. • Useful information for the quick and efficient use of the device.
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Related Documentation You are advised to refer to the related documents for more technical information via the link below: https://knowledge.akuvox.com...
C313 Indoor Monitor Administrator Guide 1 Product Overview It can be connected with the Akuvox door phone for audio/video communication, unlocking, and monitoring. Residents can communicate with visitors via audio/video call, and it supports unlocking the door remotely. It is more convenient and safer for residents to check the visitor's identity through its video preview function.
C313 Indoor Monitor Administrator Guide 2 Change Log The change log will be updated here along with the changes in the new software version. www.akuvox.com...
DeviceSettings: This section includes the RTSP, power output. Mode selection: • Discovery mode: It is a plug-and-play configuration mode. Akuvox devices will configure themselves automatically when users power on the devices and connect them to the network. It is a super time-saving mode and it will greatly bring users convenience by reducing manual operations.
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It is convenient for property managers to manage, operate, and maintain the community. Tool selection Akuvox has many configuration tools for you to set up devices more conveniently. Here we list some common tools, please contact your administrator to get the tool if you need them.
C313 Indoor Monitor Administrator Guide 5 Access the Device Akuvox indoor monitor system settings can be either accessed on the device directly or on the device web interface. 5.1 Device Start-up Selection When you first start up C313 series indoor monitor, you need to perform start-up initialization, which includes a series of settings, such as language, time zone, networking method and network connection mode.
5.2 Device Home Screen Type Selection Akuvox indoor monitor supports two different home screen display modes: Call list Simple, and Classic. To configure home page mode on the device web Phone > Key/ Display, choose one suitable mode for your scenarios.
To access the device basic setting by pressing More > Settings. 5.3.2 Accessing Device Advanced Setting To access the advanced setting, press Setting then press Advance icon. Press password 123456 (by default) to enter the advanced setting. www.akuvox.com...
Access the Device Setting on the Web Interface You can also enter the device IP address on the web browser in order to log in to the device web interface by user name and password admin/admin where you can configure and adjust parameters, etc. www.akuvox.com...
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C313 Indoor Monitor Administrator Guide • You can also obtain the device IP address using the Akuvox IP scanner to log in to the device web interface. Please refer to the URL below for the IP scanner application: https://knowledge.akuvox.com/docs/how-to-obtain-ip- address-via-ip-scanner-1?highlight=ip%20scanner Note •...
Setting > Language screen. 6.1.2 Language Setting on the Web Interface. To configure the language display on the device web Phone > Time/Lang interface. You can either set up the device display language or device web interface language on the device web. www.akuvox.com...
Time setting can be set up on the device and on the device web interface in terms of time zone, date and time format etc. 6.2.1 Time Setting on the Device To set up time setting on the device More > Setting > Time screen. www.akuvox.com...
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• Time Format: Select 12-hour or 24-hour time format as you like. Note • When the NTP-based automatic date time is switched off then parameters related to the NTP server will become non-editable. And when it is switched on, then time and date will be denied editing. www.akuvox.com...
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NTP server can synchronize the time zone setting in your device. 6.2.2.1 Daylight Saving Time Setting In addition to time settings, you can also configure daylight saving time on the same interface. Modify the time parameters to achieve longer evenings or daytime, especially in summer. www.akuvox.com...
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• Offset: To set the offset value, it is 60 minutes as default, setting the clocks an hour ahead of the standard time. • By Date: To set the date schedule for daylight saving time. • By Week: To set the schedule for daylight saving time according to the week and month. www.akuvox.com...
C313 Indoor Monitor Administrator Guide 7 Screen Display Configuration C313 series indoor monitor allows you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference. 7.1 Screen Display Setting on the Device You can configure a variety of features of the screen display in terms of brightness and screen saver, etc.
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Local Pictures, SDMC+Local Pictures, SDMC Videos, Local Videos, SDMC+Local Videos, Clock. Details for the screen saver types are shown below: Screen Saver Type Description Display pictures from SDMC as the screen SDMC Pictures saver. Display picture uploaded to the indoor Local Pictures monitor as the screen saver. www.akuvox.com...
Display the clock as the screen saver. Screen Display Setting on the Web Interface C313 series indoor monitor allows you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference.
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Display pictures from SDMC as the screen SDMC Pictures saver. Display picture uploaded to the indoor Local Pictures monitor as the screen saver. Display pictures from SDMC and the indoor SDMC+Local Pictures monitor in rotation as the screen saver. www.akuvox.com...
The pictures uploaded should be in .png or .zip format. 7.5 Upload Web interface logo You can upload the logo image to be displayed on web interface if needed on device web interface Phone > Logo > Web Log. www.akuvox.com...
The pictures uploaded should be in .png format with 50k maximum. 7.6 Icon Screen Display Configuration C313 series indoor monitor allows you to customize icon display on the home screen and More screen for the convenience of your operation on device web Phone > Key/Display interface.
• You can configure 8 icons on the More screen. 7.7 Functional Buttons Display You can enable various types of functional buttons, which appear on the screen when you are talking. You can also name the button if needed. To set it up, go to Phone > Key www.akuvox.com...
Parameter Set-up: • Ring tones: Select ringtone for incoming calls. • Door Unit Ring tones: To set ring tone when receiving calls from Akuvox door units. • Ring Volume: Adjust the incoming call ringtone volume. • Talk Volume: Adjust the speaker volume during the call.
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• Upload: To choose the suitable sound file from the local folder. • Ringtones: To set ringtone for incoming calls. • Door Unit Ring Tones: To set ring tone when receiving calls from Akuvox door units. Note • Doorbell sound files to be uploaded must be in .WAV or MP3 format with 250k maximum.
• Number: Enter the IP or SIP number to save. • Ring Tone: Select ring tone for this contact. • Group: Select Default or any other groups that have been created. • Account: Select which account to use to dial out, Account 1 or Account2. www.akuvox.com...
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C313 Indoor Monitor Administrator Guide 9.1.2 Edit Contacts Select the exiting contact and click Edit to modify. 9.1.3 Blocklist Settings on the Device You can choose from the contact list the contact you want to add to the block list. www.akuvox.com...
Contacts screen or the Blocklist screen. 9.2 Phone Book Configuration on the Web Interface 9.2.1 Contact Configuration To conduct contact configuration on web Contacts > Local Contacts interface. The new contact will be shown in the below list after it is added. www.akuvox.com...
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• Number: Enter the contact number ( SIP or IP number ) to be saved. • Group: Select Default or Blocklist group. • Account: Select Account1 or Account2. 9.2.2 Contact Management You can search, display, edit, and delete the contacts in your contacts list on the web Contacts > Local Contacts interface. www.akuvox.com...
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Contacts interface. 9.2.3 Block List Setting on the Web Interface You can set the blocklist directly in the contact list on the web Contacts > Local Contacts > Local Contacts List interface or set it when editing a contact. www.akuvox.com...
• Contacts Sort By: There are three modes Default, ASCII code and Created time mode for showing the contact list. • Show Local Contacts Only: If enable the function, the contact on device will only show local phonebook, the contact for discovery mode will be hidden. www.akuvox.com...
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When the contact becomes so many that you can not afford to manage each contact one by one manually, you can import and export the contacts in batch on the device web Contacts > Local Contacts interface. Note • The contact file can only be imported or exported in .xml or .csv format. www.akuvox.com...
DNS servers address have to be manually configured according to your actual network environment. • IP Address: Set up the IP Address if the static IP mode is selected. • Subnet Mask: Set up the subnet mask according to your actual network environment. www.akuvox.com...
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• You can press System Info icon and then press Network tab on the Settings screen to check the device networkstatus. • The default system code is 123456. 10.1.2 Configuring Device Network Connection on the Web Interface To check the network on the web Status > Network information interface. www.akuvox.com...
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• LAN DNS1/2 Server: Set up DNS (Domain Name Server) according to your actual network environment. Preferred DNS Server is the primary DNS server address while the Alternate DNS Server is the secondary server address and the door phone connects to the alternate DNS server when the preferred DNS server is unavailable. www.akuvox.com...
C313 Indoor Monitor Administrator Guide 10.2 Device Deployment in Network Akuvox C313 series indoor monitors should be deployed before they can be properly configured in the network environment in terms of their location, operation mode, address and extension numbers as opposed to other devices for device control and the convenience of the management.
• RPort: Check the RPort when the SIP server is in WAN (Wide Area Network). 10.4 Device Wi-Fi Setting In addition to a wired connection, the device also supports Wi-Fi connection. You can set the Wi-Fi on the device screen More > Setting > Advance > Network. www.akuvox.com...
VLAN-ID (VID). Packets containing the specified VID are marked with the priority level configured for the VID classifier. • VLAN ID: Set the same VLAN ID as switch or router. You can also configure in on the device. You can go to More > Setting > Advance > Network. www.akuvox.com...
1-65535. If you enter any values within the range other than 5060, you are required to check if the value entered is consistent with the corresponding value on the device you wish to establish a data transmission with. www.akuvox.com...
11.3 SIP Account Registration Akuvox C313 series indoor monitors support two SIP accounts that can all be registered according to your applications. For example, you can switch between the two SIP accounts. The SIP account can be configured on the device and the device interface. To configure the SIP account on the device screen More >...
11.4 SIP Server Configuration The SIP server can be set up for devices to achieve call sessions through the SIP server between intercom devices. To perform the SIP account setting on the Web Account > Basic > SIP Server Interface. Parameter Set-up: www.akuvox.com...
• Alternate Outbound Proxy Server: Set up backup server IP for the backup outbound proxy server. • Alternate Outbound Proxy Port: Enter the port number to establish a call session via the backup outbound proxy server. www.akuvox.com...
For the device network data transmission purpose, the device needs to be set up with a range of RTP port (Real-time Transport Protocol) for establishing an exclusive range of data transmission in the network. To set up device local RTP on web Network > Advanced > Local RTP interface. www.akuvox.com...
• DNS-SRV: Select DNS-SRV to obtain DNS record for specifying the location of services. And SRV not only records the server address but also the server port. Moreover, SRV can also be used to configure the priority and the weight of the server address. www.akuvox.com...
Auto Answer interface. And set up the corresponding auto answer parameters on web Phone > Call Feature > Others interface. Parameter Set-up: • Auto Answer: Turn on the Auto Answer function by ticking the square box. It applies to all intercom devices. www.akuvox.com...
Phone > Call Feature > Auto Answer AllowList interface. SIP/IP numbers can be imported to or exported out of the indoor monitor in batch on web Phone > Call Feature > Import/Export interface. www.akuvox.com...
Attackers can use this malicious activity to capture and read content containing sensitive and confidential information. SIP hacking prevents SIP calls from hacking on the Internet. To set it up, go to Account > Advanced > Call. www.akuvox.com...
12.5 Emergency Call Setting Emergency call is used to call out three emergency contacts when you are in urgent status. Especially for the elders and children. Press SOS key, and the phone will automatically initiate the target SOS numbers. www.akuvox.com...
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12.5.2 SOS Number Settings on Web Interface To set up SOS numbers on device web Phone > Intercom. Parameter Set-up: • Account: Select the account you want to make SOS from account 1 or account 2. www.akuvox.com...
In addition, to configure the SOS number on the device web interface, you can also configure it on the device screen More > Setting > Advance > SOS. 12.6 Multicast Configuration C313 allows you to conduct one-to-many broadcasting via multicast function on web Phone > Multicast interface. www.akuvox.com...
• Label: To show the label name on the calling interface if users establish All call. 12.7 Call Forwarding Setting Call Forward is a feature used to redirect an incoming call to a specific third party. Users can redirect the incoming call if it is no answer. www.akuvox.com...
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You can also set the no answer ring time on the web interface. Go to Phone > Call Feature > Forward Transfer. 12.7.2 Call Forwarding Configuration on the Web Interface To set up forward function on web Phone > Call Feature > Forward Transfer interface. www.akuvox.com...
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• Target Number: To enter the specific forward number if the device enables always forward/busy forward / no answer forward. www.akuvox.com...
• New: Press this icon to create a new message • Clear: Press this icon to clear the messages that have been selected. 13.2 Manage Voice Message You can create, delete and view the audio messages of family members recorded on the device screen Message > Family MSG. www.akuvox.com...
PCMA 64 kbit/s 8kHZ PCMU 64 kbit/s 8kHZ G729 8 kbit/s 8kHZ G722 64 kbit/s 16kHZ 14.2 Video Codec Configuration C313 series supports the H264 codec. To do the configuration on web Account > Advanced > Video Codecs interface. www.akuvox.com...
• Device Number: To enter the IP address or SIP number of the corresponding camera. • Device Name: To enter the device name of doorphone, which could be set by users. • Destination URL: To set RTSP URL for the doorphone. The RTSP format of Akuvox doorphone is rtsp://device IP/live/ch00_0 •...
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• Device Name: To enter the name of the third-party camera. • RTSP Address: To set the RTSP URL for the third-party camera. You can also import or export the monitor list in batch in the same interface. The import file can only support .xml format. www.akuvox.com...
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C313 Indoor Monitor Administrator Guide 15.1.3 Video Image Capturing To capture video images by pressing Capture during monitor or a video call. www.akuvox.com...
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C313 Indoor Monitor Administrator Guide You can also disable capture function on device web interface Phone > Key/Display > Others. www.akuvox.com...
Alarm feature is used to connect some alarm detection devices to protect your home safety. Akuvox indoor monitors support 8 alarm connectors which means you can connect 8 different alarm sensors in different rooms of your house. For example, connecting a smoker sensor in your kitchen to detect if the gas is leaking, the indoor monitor will ring and send the alarm message to the target, like community property.
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• Trigger Mode: Set sensor trigger mode between NC and NO according to yourneed. • Status: Set the alarm sensor status among three options: Enable, Disable, 24H. Select Enable if you want to enable to the alarm, however, you are required to set the www.akuvox.com...
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To configure the disarm code on device screen Arming. Change the current password and save it. To check the zone status on Arming > Zone Status screen. www.akuvox.com...
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Balcony, Kitchen, Study, and Bathroom. • Zone Type: Set up the alarm sensor types. You can select among four sensor types: Infrared, Drmagnet, Smoke, Gas, Urgency. • Trigger Mode: Set sensor trigger mode between NC and NO according to yourneed. www.akuvox.com...
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• Alarm delay: It means when the sensor is triggered, there will be 90 seconds delay time to announce the notification. • Status: To enable or disable Arming mode on the corresponding Zone. 15.2.4 Configure Location-based Alarm on the Web Interface Configure the location-based alarm on the device web interface Arming > Arming Mode. www.akuvox.com...
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After the alarm sensor is set up, you are allowed to customize your alarm text shown on the screen when an alarm is triggered on web Arming> Zone Setting > Customized Alarm interface. Enter the alarm text for the alarm at each location according to your need. www.akuvox.com...
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C313 Indoor Monitor Administrator Guide 15.2.6 Configure Arming mode To switch arming mode, disarm the alarm on Arming screen by pressing their respective icons. Press Disarm icon if you want to clear the Arming Mode. www.akuvox.com...
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Then enter the HTTP command provided by the manufacturer of the device on which the action is to be carried. To set it up go to Arming > Alarm Action > HTTP Command Setting. www.akuvox.com...
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To set up the SIP message action receiver on the same web interface. Enter the SIP account to which you want to send the configured SIP message as an action when the alarm is triggered. To set it up go to Arming > Alarm Action > Receiver Of SIP Message. www.akuvox.com...
15.3 Screen Unlock Setting You can enable the screen lock function directly on the device More > Setting > Display screen. The device screen will be locked over sleep time. You are required to wake up the device through the password. www.akuvox.com...
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C313 Indoor Monitor Administrator Guide 15.3.1 Screen Unlock by PIN Code You can unlock the device screen by entering the pre-configured PIN code when the screen is locked. Note • Default unlock PIN is 123456. www.akuvox.com...
• Client Certificate: When Akuvox IP Phone required an SSL connection with a server, the phone must verify the server to make sure it can be trusted. And the server will send its certificate to the Akuvox IP Phone. Then the Phone will verify this certificate according to the client certificate list.
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• Only Accept Trusted certificates: If select Enabled, as long as the authentication success, the phone will verify the server certificate based on the client certificate list. If you select Disabled, the phone will not verify the server certificate no matter whether the certificate is valid or not. www.akuvox.com...
You can enable the power output function for the PON interface on the device web interface Device Setting > Basic > Power Output Setting. Note • When the Power Output function is set to enabled, and the PON interface is connected with some particular exchangers, it may cause the device reboots repeatedly. www.akuvox.com...
16.1 Relay Switch Setting 16.1.1 Local Relay Setting Local relays in Akuvox indoor monitor can be used to trigger the door access or chime bell through the local relay connector. You can do this configuration on web interface Phone >...
HTTP and you can define the passwords using HTTP Get in Action. • Web Relay Action: Enter the specific web relay action command provided by the web manufacturer for different actions by the web relay. www.akuvox.com...
HTTP command (URL) on the web browser to trigger the relay when you are not available by the door for door access. To do this configuration on web interface Phone > Relay > Open Relay Via HTTP. www.akuvox.com...
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Note • DoorNum in the HTTP command above refers to the relay number #1 to be triggered. 16.3.3 Unlock by Icon Button To set up the unlock key inC313 for unlocking on web interface Phone >Relay > Key Setting. www.akuvox.com...
When the lift controller receives the HTTP command, it will give feedback on the current lift status with a prompt. To do this configuration on web Phone > Lift> Hints interface. Edit the HTTP Status Code, and feedback code from the lift control board. www.akuvox.com...
If there are huge amounts of prompts that need to be added, you can click Export tab to export a template, after editing to import/export. 17.2 Smart Living Setting You can control the home sensor through an HTTP command on the device web interface Phone > Smart Living. Parameter Set-up: www.akuvox.com...
• To configure Smart Living button on Phone > Key/Display. 17.3 Integration with Control 4 You need to enable the control 4 mode before you can integrate the device with the Control 4 home center. To enable it, go to Network > Advanced > Control4 mode. www.akuvox.com...
C313 Indoor Monitor Administrator Guide 18 Firmware Upgrade Firmware of different versions for the indoor monitors can be upgraded on the device web Upgrade > Basic interface. Note • Firmware files should be .rom format for an upgrade. • Pleasevisithttps://www.akuvox.com/SupportDownloadCenter.aspxto download the firmware. www.akuvox.com...
C313 Indoor Monitor Administrator Guide 19 Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade > Advanced > Others interface if needed. www.akuvox.com...
Auto-provisioning is a feature used to configure or upgrade devices in batch via third-party servers. DHCP, PNP, TFTP, FTP, HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third-party server which stores configuration files and firmware, which will then be used to update the firmware and the corresponding parameters on the door phone.
20.3 Autop Schedule Akuvox provides you with different Autop methods that enable the indoor monitor to perform provisioning for itself at a specific time according to your schedule. To set up the schedule on the device web Upgrade > Advanced > Automatic Autop interface.
In addition, TFTP, FTP, HTTP, and HTTPS are the protocols that can be used for upgrading the device firmware and configuration. www.akuvox.com...
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• Password: Set up a password if the server needs a password to be accessed otherwise leave it blank. • Common AES Key: Set up AES code for the intercom to decipher the general Auto Provisioning configuration file. www.akuvox.com...
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• HTTP: http://192.168.0.19/ (use the default port 80) • http://192.168.0.19:8080/ (use other ports, such as 8080) • HTTPS: https://192.168.0.19/ (use the default port 443) • Akuvox does not provide user specified server. • Please prepare TFTP/FTP/HTTP/HTTPS server by yourself. Note •...
• Capture Enabled: Enable it so that the picture of the calling party (e.g., picture of a visitor) can be captured in the video preview. • Capture Delay: Set the image capturing starting time when the device goes into a video preview (5-10 seconds). www.akuvox.com...
Akuvox technical support. 22.2 PCAP for Debugging PCAP in Akuvox indoor monitor is used to capture the data package going in and out of the devices for debugging and troubleshooting purposes. You can set up the PCAP on the device web Upgrade >...
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If you set it as Enable then the PCAP will continue to capture data packets even after the data packets reached their 50M maximum in capacity. If you set it as Disable the PCAP will stop data packet capturing when the data packet captured reaches the maximum capturing capacity of 1MB. www.akuvox.com...
23.2 Modify Device Web Interface Password To modify the web interface password, you can do it on the device web interface Security > Basic > Web Password Modify. Select Admin for the administrator account and Userfor the User Account. www.akuvox.com...
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C313 Indoor Monitor Administrator Guide Note • There are two accounts, one is admin, its password is admin, and another is user, its password is the user. www.akuvox.com...
Basic interface as well. Moreover, you can set up a schedule for the device to be restarted. 24.2 Reset 24.2.1 Reset on the Device If you want to reset the whole device system to the factory setting, you can operate it directly on the device screen More > Setting > Advance > Reset. www.akuvox.com...
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Device system can also be reset on device web Upgrade > Basic interface without approaching the device. If you only want to reset to the configuration file to the factory setting, you can click Reset Config To Factory Setting on the same page. www.akuvox.com...
LCD: Liquid Crystal Display LED: Light Emitting Diode MAX: Maximum POE: Power Over Ethernet PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation µ-Law PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol www.akuvox.com...
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SNMP: Simple Mail Transfer Protocol SDMC: SIP Devices Management Center TR069: Technical Report069 TCP: Transmission ControlProtocol TLS: Transport Layer Security TFTP: Trivial File Transfer Protocol UDP: User Datagram Protocol URL: Uniform Resource Locator VLAN: Virtual Local Area Network WG: Wiegand www.akuvox.com...
Q1: How to obtain the IP address of C313? A1: You can use the display screen to get the IP information, just check the IP address at More > Status. You can also use Akuvox IP Scanner to search Akuvox devices in the same LAN network.
C313 Indoor Monitor Administrator Guide 27 Contact US For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.
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