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Akuvox C319 Administrator's Manual
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Akuvox C319 Administrator's Manual

Akuvox C319 Administrator's Manual

Indoor monitor
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Summary of Contents for Akuvox C319

  • Page 1 About This Manual About This Manual...
  • Page 2 This manual is written based on firmware version 119.30.12.303, and it provides all the configurations for the functions and features of the C319 series indoor monitor. Please visit the Akuvox forum or consult technical support for any new information or the latest firmware.
  • Page 3 Product Overview Product Overview C319 series is an Android SIP-based with a smooth touch-screen indoor monitor. It can be connected to the Akuvox door phone for audio/video communication, unlocking, and monitoring. Residents can communicate with visitors via audio/video calls, and it supports opening the door remotely.
  • Page 4 Change Log Change Log Support keeping third-party apps running in the background without entering screen saver; Support scheduled screen saver; Support SNMP; Support setting up security questions. Support hiding functional tabs on talking, monitoring, and call previewing screens. Support selecting the remote relay to be triggered by pressing the RF key.
  • Page 5 Model Specifications Model Specifications Model Model C319S C319S C319A C319A Android 9.0 Android 9.0 Resolution 1280X800 1280X800 Single microphone, -58dB Single microphone, -58dB Speaker Dual speakers, 4Ω/3W Dual speakers, 4Ω/3W Wi-Fi Wi-Fi IEEE 802.11 b/g/n Bluetooth Bluetooth BLE4.1 Alarm Input 8 x Alarm Inputs 8 x Alarm Inputs Door Bell Input...
  • Page 6 Introduction to Configuration Menu Introduction to Configuration Menu Status Status: This section gives you basic information such as product information, network information, account information, etc. Account Account: This section concerns the SIP account, SIP server, proxy server, transport protocol type, audio & video codec, DTMF, etc. Network Network: This section mainly deals with DHCP and static IP settings, RTP port settings, device deployment, etc.
  • Page 8 Device Start-up Network Selection Device Start-up Network Selection Akuvox indoor monitor system settings can be either accessed on the device directly or on the device's web interface. After the device boots up initially, you are required to select the network connection for the device.
  • Page 9 You can access the device's basic and advanced settings where you can configure different types of functions. To access the device's basic settings, swipe your finger left on the home screen, then tap the Setting icon Setting . You can check the basic information like MAC, firmware, etc. Access Device Advance Settings Access Device Advance Settings To access the advanced settings, press Settings...
  • Page 10 Access the Device Setting on the W eb Interface Access the Device Setting on the W eb Interface You can also enter the device IP address on the web browser to log into the device web interface where you can configure parameters. You can check the IP address on the device Settings >...
  • Page 11 Note Note Download IP scanner: https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP See the detailed guide: https://knowledge.akuvox.com/v1/docs/en/how-to-obtain-ip-address-via-ip- https://knowledge.akuvox.com/v1/docs/en/how-to-obtain-ip-address-via-ip- scanner?highlight=IP%20Scanner scanner?highlight=IP%20Scanner Google Chrome browser is strongly recommended. The initial username and password are admin admin and please be case-sensitive to the user names and passwords entered.
  • Page 12 Language and Time Setting Language and Time Setting Language Setting Language Setting Set up the language during initial device setup or later through the device or web interface according to your preference. Language Setting on the Device Language Setting on the Device To select the language, go to Settings >...
  • Page 13 You can switch the device web language in the upper right corner. The device web interface supports the following languages: English, Simplified Chinese, Traditional Chinese, Russian, Czech, Portuguese, Spanish, Dutch, French, German, Polish, Turkish, Japanese, Mongolian, Vietnamese, and Italian. Custom Language Custom Language You can customize configuration names and prompt text by exporting, editing, and uploading the .json file to the device.
  • Page 14 Set up time on the device Settings > Time&Language Settings > Time&Language screen. Automatic Date Time Automatic Date Time : The automatic date is switched on by default, which allows the date & time to be automatically set up and synchronized with the default time zone and the Network Time Protocol(NTP) server.
  • Page 15 Navigate to Device > Time/Lang Device > Time/Lang interface. Automatic Date&Time Automatic Date&Time : The automatic date is switched on by default, which allows the date & time to be automatically set up and synchronized with the default time zone and the Network Time Protocol(NTP) server.
  • Page 16 Screen Display Configuration Screen Display Configuration Screen Display Setting on the Device Screen Display Setting on the Device You can configure a variety of features of the screen display in terms of brightness, screen saver and font size, etc. Navigate to the device Settings > Display Settings >...
  • Page 17 Screen Saver Time Screen Saver Time : The time for displaying the screensaver. Screen Saver Screen Saver: Determine whether to display the screensaver when the device goes into sleep mode. Time Schedule Time Schedule : Decide the specific time range to display the screen saver. Screen Saver Type: Screen Saver Type: Screen Lock...
  • Page 18 Screen Display Setting on the W eb Interface Screen Display Setting on the W eb Interface You can configure the screen display on the Device > Display Setting > Screen Saver Setting Device > Display Setting > Screen Saver Setting interface.
  • Page 19 Schedule Schedule : Decide the specific time range to display the screen saver. Adapting Screen Savers for Third-Party Apps Adapting Screen Savers for Third-Party Apps : When enabled, the screen will turn off without a screen saver. The screen-saver parameters will be hidden on the web interface and the device.
  • Page 20 Note Note The pictures uploaded should be in JPG, JPEG, or PNG format with a 2M maximum. The recommended resolution is 1280*800. The previous pictures with a specific ID order will be overwritten when the repetitive designation of pictures to the same ID order occurs. The videos uploaded should be in MP4, WMV, or AVI format with a 500M maximum.
  • Page 21 Boot Logo Boot Logo : The logo will appear on the screen when you reboot the device. Supported format: ZIP and PNG; Max size: 1280*800 png. Web Logo Web Logo : The logo will appear in the upper left corner of the web interface. Supported format: JPG and PNG;...
  • Page 22 Status Bar Display Configuration Status Bar Display Configuration You can configure whether to display the status bar and return button when running a third-party app. To set it up, go to the Device > Display Setting > Display Settings Device > Display Setting > Display Settings interface. Status Bar Visible Status Bar Visible : Determine whether to display the status bar when running a third- party app.
  • Page 23 Icon Display Configuration Icon Display Configuration Akuvox indoor monitor allows you to customize icon display on the Home Home screen and More More screen for the convenience of your operation on the device web. To set it up, navigate to Device > Display Setting Device >...
  • Page 24 Type(max size:100*100) Type(max size:100*100): Click to upload the icon picture. The maximum icon size is 100*100. The picture format can be JPG, JPEG, and PNG. You can click Example Example to see the icon layout. To easily access the third-party app, you can create an Application icon on the home screen. Tap the icon and run the desired app.
  • Page 25 Configure the icons displayed on More Page Display More Page Display on the same interface.
  • Page 26 You can also customize the homepage display by selecting your favorite functions on the device screen. To configure it, tap Settings > Advance, Settings > Advance, and enter the default system code 123456. Tap Custom Custom Homepage , then tap any of the icons to select the desired function. Homepage...
  • Page 27 Function Tabs Configuration Function Tabs Configuration You can set up the display of functional tabs on the talking, monitor, and call preview screens. To set up tabs on the Talking Talking screen, go to Device > Display Setting > Softkey in Talking Device >...
  • Page 28 Hang up Hang up : Tap to end the call. To set up tabs on the Call Preview Call Preview screen, go to Device > Display Setting > Softkey in Call- Device > Display Setting > Softkey in Call- Preview Page interface. Preview Page Capture Capture : Tap to take a screenshot of the preview screen.
  • Page 29 Status Status: With it enabled, the unlock tab will be displayed on the talking screen. Display Name Display Name : Name the unlock tab. Type Type : Select the relay trigger type according to the actual setup. Scroll down to set up the unlock tab on the Monitor Monitor screen on the SoftKey In Monitor Page SoftKey In Monitor Page section.
  • Page 30 Sound and Volume Configuration Sound and Volume Configuration Akuvox indoor monitor provides you with various types of ringtones and volume configurations. You can configure them on the device directly or on the web interface. Volume Configuration Volume Configuration Configure Volume on the Device Configure Volume on the Device Set up the volumes on the device Settings >...
  • Page 31 Notification Sound Notification Sound : The ringtone for the incoming messages. You can configure the doorbell sound and select the local relay to be triggered along with the doorbell on the Settings > Advance > Doorbell Settings > Advance > Doorbell screen. Doorbell Sound Doorbell Sound : Select the doorbell sound.
  • Page 32 Upload Tones Upload Tones You can customize ringtones on the Device > Audio Device > Audio interface. Click Import Import to upload the ringtone and Delete Delete to delete the existing one. Note Note The files to be uploaded should be in WAV or MP3 format. No limitation on the file size.
  • Page 33 Network Setting & Other Connection Network Setting & Other Connection Device Network Configuration Device Network Configuration To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server. Configure Device Network Connection on the Device Configure Device Network Connection on the Device Check and configure the network connection on the device Settings >...
  • Page 34 Subnet Mask Subnet Mask: The subnet mask should be set up according to the actual network environment. Gateway Gateway: The gateway should be set up according to the IP address. Preferred & Alternate DNS Server Preferred & Alternate DNS Server: The preferred and alternate Domain Name Server(DNS).
  • Page 35 Device Deployment in Network Device Deployment in Network To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers. Deploy the device in the network on the web Network > Advanced > Connect Setting...
  • Page 36 Connect Mode Connect Mode : It is automatically set up according to the actual device connection with a specific server in the network such as SDMC SDMC , Cloud, Cloud, or None None . None None is the default factory setting indicating the device is not in any server type. Discovery Mode Discovery Mode : With discovery mode enabled, the device can be discovered by other devices in the network.
  • Page 37 RPort: Enable the RPort when the SIP server is in WAN for the SIP account registration. RPort Device Bluetooth Setting Device Bluetooth Setting Device Bluetooth Pairing Device Bluetooth Pairing You need to enable the Bluetooth feature on the device before you can pair the indoor monitor with other Bluetooth-featured devices.
  • Page 38 Device W i-Fi Setting Device W i-Fi Setting Set the Wi-Fi on the device Settings > WIFI Settings > WIFI screen.
  • Page 39 SNMP SNMP Simple Network Management Protocol(SNMP) (SNMP) is a protocol for managing IP network devices. It allows network administrators to monitor devices and receive alerts for attention-worthy conditions. SNMP provides variables describing system configuration, organized in hierarchies and described by Management Information Bases (MIBs). To set it up, navigate to the web Network >...
  • Page 40 Contacts Configuration Contacts Configuration Contacts Configuration on the Device Contacts Configuration on the Device You can add, edit, and delete contacts on the device Contacts> Local Contacts Contacts> Local Contacts screen directly. Add Contact Add Contact Press the Add Add icon to add a contact.
  • Page 41 Auto Ringtone Auto Ringtone : The ringtone for incoming calls. Note Note Akuvox devices' RTSP URL format is rtsp://device IP/live/ch00_0. If you use a third-party device, please confirm the URL format with the service provider. Edit Contact Edit Contact You can check and edit the existing contacts in the contacts list. Choose one and press Edit Edit to modify.
  • Page 42 Block List Setting on the Device Block List Setting on the Device Choose which contact on the contact list you want to be added to the block list. Incoming calls from the contacts in the blocklist will be rejected. Press the Edit Edit icon and then Add to Blocklist Add to Blocklist.
  • Page 44 Note Note You can delete contacts regardless of whether it is in Blocklist. Contacts Configuration on the W eb Interface Contacts Configuration on the W eb Interface Add Local Contacts Add Local Contacts You can add, edit, and search local contacts on the device's web interface. To add contacts, go to Contacts >...
  • Page 45 Number Number: The SIP or IP number of the contact. Group Group : Calls from contacts in Blocklist Blocklist will be rejected. Dial Account Dial Account : The account to make the call, Account 1 or Account 2. Ringtone Ringtone : The ringtone for the incoming call from the contact. Note Note If you want to remove the contact from the blocklist on the web interface, you can change the...
  • Page 46 ASCII Code : The contacts will be displayed in order based on the first letter of ASCII Code the contact names. Created Time : The contacts will be displayed by their created time. Created Time Show Local Contacts Only Show Local Contacts Only: If enabled, only the local contacts will be displayed. If disabled, all the contacts from SmartPlus Cloud, SDMC, and so on will be displayed.
  • Page 47 Intercom Call Configuration Intercom Call Configuration IP Call & IP Call Configuration IP Call & IP Call Configuration An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network. Make IP Calls Make IP Calls Make a direct IP call on the device Call >...
  • Page 48 IP Call Configuration IP Call Configuration To configure the IP call feature and port, go to the web Device > Call Feature > Others Device > Call Feature > Others interface.
  • Page 49 SIP Account Registration Each device needs a SIP account to make and receive SIP calls. Akuvox intercom devices support the configuration of two SIP accounts, which can be registered under two independent servers. On the device screen, navigate to Settings > Advance > SIP Account...
  • Page 50 Account 1/Account 2: The device supports 2 SIP accounts. - Account 1 is the default account for call processing. Also, it will be utilized when the Akuvox SmartPlus Cloud service is activated. - The system switches to Account 2 if Account 1 is not registered.
  • Page 51 SIP servers enable devices to establish and manage call sessions with other intercom devices using the SIP protocol. They can be third-party servers or built-in PBX in Akuvox indoor monitor. To set it up, go to Settings > Advance > SIP Account Settings >...
  • Page 52 Server Address Server Address : Enter the server’s IP address or its domain name. SIP Server Port SIP Server Port: Specify the SIP server port for data transmission. Registration Period Registration Period : Define the time limit for SIP account registration. Automatic re- registration will initiate if the account registration fails within this specified period.
  • Page 53 Preferred Outbound Proxy Server Preferred Outbound Proxy Server: Enter the SIP proxy IP address. Preferred Outbound Proxy Server Port Preferred Outbound Proxy Server Port: Set the port for establishing a call session via the outbound proxy server. Alternate Outbound Proxy Server Alternate Outbound Proxy Server: Enter the SIP proxy IP address to be used when the main proxy malfunctions.
  • Page 54 You can also set up DND on the device. Tap Settings > DND Settings > DND . Device Local RTP Configuration Device Local RTP Configuration Real-time Transport Protocol(RTP RTP ) lets devices stream audio and video data over a network in real time.
  • Page 55 Max RTP port: The port value to establish the endpoint for the exclusive data transmission range. Data Transmission Type Configuration Data Transmission Type Configuration Akuvox intercom devices support four data transmission protocols: User Datagram User Datagram Protocol(UDP), Transmission Control Protocol(TCP Protocol(UDP)
  • Page 56 Prevent SIP Hacking: Prevent SIP Hacking: Activate this feature to only receive calls from contacts in the whitelist. This protects users’ private and secret information from potential hackers during SIP calls.
  • Page 57 Call Setting Call Setting Auto-answer Configuration Auto-answer Configuration Auto-answer feature allows the device to automatically pick up incoming calls without any manual intervention. You can also customize this feature by setting the time duration for auto-answering and choosing the communication mode between audio and video. To enable the auto-answer feature, go to the web Account >...
  • Page 58 Answer Mode: Answer Mode: Determine whether to auto-answer the call as a video or audio call. Answer Tone Answer Tone : Select the tone for answering calls automatically. Indoor Auto Answer Indoor Auto Answer : Allow calls from other indoor monitors to be answered by the device automatically.
  • Page 59 Device Location Device Location: Specify the allowed device’s name or location. SIP/IP SIP/IP : Enter the allowed device’s SIP or IP number. Permissions Permissions: Auto Answer : The call from the device will be answered automatically. Auto Answer API: The device is allowed to access API. You can import or export the allowlist on the same interface.
  • Page 60 To set it up, go to the web Device > Call Feature > Audio Call Setting Device > Call Feature > Audio Call Setting interface. When it is enabled, calling parties cannot see users when they want to have a two-way video call with users.
  • Page 61 The Emergency Call function is designed for urgent situations, particularly beneficial for the elderly and children. Users can display the SOS button on the indoor monitor’s screen. When the button is pressed, the device automatically calls the designated emergency contacts, ensuring quick help when needed.
  • Page 62 Call Number Call Number: 3 SOS numbers can be set up. Once users press the SOS key on the home page, indoor monitors will call out the numbers in order. Call Timeout Call Timeout: The call duration for each number. When users call out and the other side does not answer within the timeout, indoor monitors will continue to call the next number.
  • Page 63 Note Note The multicast address entered should be within the specific range and not all multicast IP addresses are valid. Please consult Akuvox tech team for more information. Call Forwarding Setting Call Forwarding Setting Call Forward is a feature that allows for transferring incoming calls to another number. Users can set up call forwarding according to different situations, such as always forwarding calls, forwarding calls when the indoor monitor is busy, or when it doesn’t pick up the call.
  • Page 64 Account Account: The account to implement the call forwarding feature. Always Forward Always Forward : All incoming calls will be automatically forwarded to a specific number. Busy Forward Busy Forward : Incoming calls will be forwarded to a specific number if the device is busy. No Answer Forward No Answer Forward : Incoming calls will be forwarded to a specific number if the call is not picked up within no answer ring time.
  • Page 65 Account Account: The account to implement the call forwarding feature. Always Forward Always Forward : All incoming calls will be automatically forwarded to a specific number. Busy Forward Busy Forward : Incoming calls will be forwarded to a specific number if the device is busy. No Answer Forward No Answer Forward : Incoming calls will be forwarded to a specific number if the call is not picked up within no answer ring time.
  • Page 66 Call Log Call Log If you want to check on the calls inclusive of the dial-out calls, received calls, and missed calls in a certain period, you can check and search the call log on the device web interface and export the call log from the device if needed.
  • Page 68 Audio & Video Codec Configuration for SIP Calls Audio & Video Codec Configuration for SIP Calls Audio Codec Configuration Audio Codec Configuration The indoor monitor supports eight types of codecs for encoding and decoding the audio data during the call session. Each type of codec varies in terms of sound quality. You can select the specific codec with different bandwidths and sample rates flexibly according to the actual network environment.
  • Page 69 The device supports VP8, H263, H264, and H265 codecs. To set it up, go to the web Account > Advanced > Video Codecs Account > Advanced > Video Codecs interface. Choose an available video codec and set up the codec parameters. Resolution Resolution: The code resolution for the video quality has five options: QCIF, CIF, VGA, 4CIF, and 720P.
  • Page 70 +Add to create a message and tap Clear Clear to delete messages. Notification Notification: The message from the property manager. This feature is only available when using SDMC or Akuvox SmartPlus. Text MSG Text MSG: To send, receive, or manage the text message here. Owner MSG Owner MSG: When nobody answers the incoming call within the pre-configured ring time, the visitor will hear the owner's audio message.
  • Page 71 Family MSG Family MSG: Audio messages recorded for family members. To configure ring time, press the Settings Settings icon on the screen.
  • Page 73 Access Control Configuration Access Control Configuration Relay Switch Setting Relay Switch Setting Local Relay Setting Local Relay Setting A local relay is an external unit that is physically nearby and directly connected to the intercom device. It allows the intercom system to trigger actions, such as unlocking a door, based on user input or authorization.
  • Page 74 Hold Delay Hold Delay: Determine how long the relay stays activated. For example, if set to 5 seconds, the relay remains to be opened for 5 seconds before closing. Relay Type Relay Type : Chime Bell: When there is a call and the relay is triggered, the chime bell will Chime Bell ring.
  • Page 75 DTMF Code DTMF Code : Set the DTMF code for the remote relay. W eb Relay Setting W eb Relay Setting A web relay has a built-in web server and can be controlled via the Internet or a local network. The device can use a web relay to either control a local relay, or a remote relay somewhere else on the network.
  • Page 76 To set it up, go to the web Device > Relay > Web Relay Device > Relay > Web Relay interface. IP Address IP Address : The web relay IP address provided by the web relay manufacturer. Username Username : The user name provided by the web relay manufacturer. Password Password : The manufacturer-provided authentication key for the web relay.
  • Page 77 Note Note If the URL includes full HTTP content(e.g., http://admin:admin@192.168.1.2/state.xml? relayState=2), it doesn't rely on the IP address that you entered above. However, if the URL is simpler (e.g., "state.xml?relayState=2"), the relay uses the entered IP address. Door Unlock Configuration Door Unlock Configuration Door Unlock by DTMF Code Door Unlock by DTMF Code...
  • Page 78 To configure the DTMF code transport format, navigate to the web Account > Advanced > DTMF Account > Advanced > DTMF interface. Type Type : Select from the provided options. DTMF Code Transport Format DTMF Code Transport Format: There are four options, Disabled, DTMF, DTMF-Relay, and Telephone-Event.
  • Page 79 Username Username : Set a username for authentication in HTTP command URLs. Password Password : Set a username for authentication in HTTP command URLs. Remote Open Relay Via HTTP AllowList Remote Open Relay Via HTTP AllowList : Enable it and type in the IP address of the server that you allow to send the HTTP command to the indoor monitor and trigger the local relay.
  • Page 80 Door Unlock by the RF Key Door Unlock by the RF Key The indoor monitor supports connecting to the Akuvox RF Key. Users can hold the pendant to open the door via the HTTP command remotely. To set it up, go to the Device > Relay > Long Press RF Key to Unlock on Idle Device >...
  • Page 81 Security Security Monitor and Image Monitor and Image Monitor Setting Monitor Setting You can add up to four video streams using RTSP. If the Display in Call function is enabled, the video of the added monitor device will show up when it calls the indoor monitor. To set it up, go to the Device >...
  • Page 82 Device Number Device Number: The device's SIP/IP number for identification. Device Name Device Name : The device name for identification. RTSP Address RTSP Address : The RTSP address of the monitoring device. RTSP format: rtsp://Device IP address/live/ch00_0. Username Username : The username of the monitoring device for authentication. Password Password : The password of the monitoring device for authentication.
  • Page 83 Video Image Capturing Video Image Capturing...
  • Page 84 The device lets users take a screenshot during a video call or while using the monitor if they notice anything unusual. To take a screenshot, simply tap the Capture button. RTSP Authentication RTSP Authentication With RTSP authentication, users can monitor the indoor monitor via RTSP audio stream. This feature can be applied to, for example, listen to the baby in the baby’s room for safety.
  • Page 85 Alarm and Arming Configuration Alarm and Arming Configuration The Arming function is designed to enhance home security by offering three modes with custom zone settings for connected sensors. When armed, the device will sound a siren and notify specific people if a sensor detects something unusual. Configure Alarm and Arming on the Device Configure Alarm and Arming on the Device Set up Arming and Disarm Code...
  • Page 86 Check Zone Status Check Zone Status Check the zone status on the Arming > Zone Status Arming > Zone Status screen.
  • Page 87 Set up Alarm Sensors Set up Alarm Sensors To configure the alarm sensor in different modes, go to the Arming > Arming Mode Arming > Arming Mode screen. Location Location: Display which location the detection device is in, including Bedroom, Guest room, Hall, Window, Balcony, Kitchen, Study, and Bathroom.
  • Page 88 Configure Alarm and Arming on the Web Interface Configure Alarm and Arming on the Web Interface Set up Arming and Disarm Code Set up Arming and Disarm Code To configure the arming and disarm codes, go to the Arming > Disarm Code Arming >...
  • Page 89 To select an arming mode, go to the Arming > Arming Mode Arming > Arming Mode interface. Set up Location-based Alarm Sensors Set up Location-based Alarm Sensors To set up a location-based alarm sensor, go to the web Arming> Zone Setting > Zone Setting Arming>...
  • Page 90 Set up Alarm Sensors in Different Arming Modes Set up Alarm Sensors in Different Arming Modes To configure the alarm in different modes, go to the Arming > Arming Mode Arming > Arming Mode interface. Location Location: Display which location the detection device is in, including Bedroom, Guest room, Hall, Window, Balcony, Kitchen, Study, and Bathroom.
  • Page 91 Alarm Delay Alarm Delay: It means when the sensor is triggered, there will be 90 seconds delay time to announce the notification. Status Status: Enable or disable Arming Mode on the corresponding zone. Configure Alarm Text Configure Alarm Text Once the alarm sensor is configured, you can access the device's web interface to personalize the alert content displayed on the screen when an alarm is triggered.
  • Page 92 Alarm Action Configuration Alarm Action Configuration When the alarm sensor is triggered, it can start different actions, such as HTTP commands, SIP messages, and calls. To select and set up actions, go to the web Arming > Alarm Action Arming > Alarm Action interface. Configure Alarm Action via HTTP Command Configure Alarm Action via HTTP Command To set up the HTTP command action, you can select Enabled...
  • Page 93 SIP Account SIP Account : The SIP number to receive the message. SIP Message SIP Message : The message sent to the designated SIP number when the alarm is triggered. Configure Alarm Action via SIP Call Configure Alarm Action via SIP Call To enable the device to make a call when the alarm is triggered, enter the SIP or IP number of the called party.
  • Page 94 Configure Alarm-Triggered Local Relay Configure Alarm-Triggered Local Relay You can select the local relay to be triggered by the alarm. Screen Unlock Setting Screen Unlock Setting To prevent unauthorized access to the device when it is not being used, enable the Screen Lock function.
  • Page 95 Screen Unlock by PIN Code Screen Unlock by PIN Code To unlock the screen, users need to enter the preset PIN code. Navigate to Settings > Advance Settings > Protect Code Settings > Advance Settings > Protect Code screen and select Settings Code Settings Code to change the password.
  • Page 96 Voice Encryption Voice Encryption: Disabled : The call will not be encrypted. Disabled SRTP(Compulsory): All audio signals(technically speaking it is RTP streams) SRTP(Compulsory) will be encrypted to improve security. SRTP(Optional): Encrypt the voice from the caller. If the caller also enables SRTP(Optional) SRTP, the voice signals will also be encrypted.
  • Page 97 High Accuracy High Accuracy: The device location can be determined via WAN, Bluetooth, or cellular networks. W eb Interface Automatic Log-out W eb Interface Automatic Log-out You can set up the web interface's automatic log-out timing, requiring re-login by entering the user name and the passwords for security purposes or for the convenience of operation.
  • Page 98 If the mode is off, the device can use both the new formats above and the old format below: l http://deviceIP/fcgi/do? action=OpenDoor&UserName=username&Password=password&DoorNum=1 4. It is not allowed to import/export configuration files in tgz. format between a device with the high security mode and another one without it. For assistance with file transfer, please contact Akuvox technical support.
  • Page 99 Lift Control Lift Control Users can summon a lift via the lift control feature. Configure Lift Control Configure Lift Control Before setting the Lift icon, you need to display it on the Home or More screen. To display the icon, go to the Device > Display Setting Device >...
  • Page 100 Configure Lift Control Prompt Configure Lift Control Prompt When the lift controller receives the HTTP command, it will give feedback on the current lift status with a prompt. To set it up, go to the web Device > Lift > Hints Device >...
  • Page 101 Voice Assistant Voice Assistant Albert is a voice assistant from Akuvox. It can help you with intercom calls, door opening, arming modes, and other functions. As for the door access control, you can choose which relay to activate by this voice assistant.
  • Page 102 Answer Call Permission Answer Call Permission: Enable it to answer or reject the incoming call via voice assistant by replying "Yes" or "No". Call Fuzzy Match Call Fuzzy Match: Enable it to allow fuzzy matching of the contact name, for example, if users have Tom and Tomy in their contacts, then Tomy will also appear when they call Tom, and they are required to select the right contact manually.
  • Page 103 To enable the voice assistant and set the voice assistant-controlled relay, go to the web Settings > Settings > Voice Assistant interface. Voice Assistant Unlock Type Unlock Type : Select the relay type triggered by the voice command.
  • Page 104 Firmware Upgrade Firmware Upgrade Akuvox devices can be upgraded on the device web interface. Note Note Firmware files should be .zip zip format for the upgrade.
  • Page 105 Provisioning Principle Auto-provisioning is a feature used to configure or upgrade devices in batch via third-party servers. DHCP, PNP, TFTP, FTP, and HTTPS are the protocols used by the Akuvox devices to access DHCP, PNP, TFTP, FTP, and HTTPS the URL of the address of the third-party server which stores configuration files and firmware, which will then be used to update the firmware and the corresponding parameters on the device.
  • Page 106 Autop Schedule Autop Schedule Akuvox provides you with different Autop methods that enable the device to perform provisioning for itself according to the schedule. TTo set up the schedule, go to the web Upgrade > Advanced > Automatic Autop...
  • Page 107 Mode Mode : Power On: The device will perform Autop every time it boots up. Power On Repeatedly: The device will perform Autop according to the schedule you set up. Repeatedly Power On + Repeatedly: Combine Power On Power On + Repeatedly Power On mode and Repeatedly Repeatedly mode that will enable the device to perform Autop every time it boots up or according to...
  • Page 108 Note Note The Custom Option type must be a string. The value is the URL of TFTP server. To set up DHCP Autop with Power On Power On mode, go to the web Upgrade > Advanced > Automatic Upgrade > Advanced > Automatic Autop interface.
  • Page 109 Custom Option Custom Option: Enter the DHCP code that matches with corresponding URL so that the device will find the configuration file server for the configuration or upgrading. DHCP Option 43 DHCP Option 43 : If the device does not get a URL from DHCP Option 66, it will automatically use DHCP Option 43.
  • Page 110 FTP: ftp://192.168.0.19/(allows anonymous login) ftp://username:password@192.168.0.19/(requires a user name and password) HTTP: http://192.168.0.19/(use the default port 80) http://192.168.0.19:8080/(use other ports, such as 8080) HTTPS: https://192.168.0.19/(use the default port 443) Akuvox does not provide user specified server. Please prepare TFTP/FTP/HTTP/HTTPS server by yourself.
  • Page 111 PNP Configuration PNP Configuration Plug and Play (PNP) is a combination of hardware and software support that enables a computer system to recognize and adapt to hardware configuration changes with little or no intervention by a user. To enable the function, go to the Upgrade > Advanced > PNP Option Upgrade >...
  • Page 112 Device Integration with Third Party Device Integration with Third Party Enter Applications Screen Enter Applications Screen The content of this part mainly teaches you how to enter the APK interface through hidden operations. Go to the Settings > System Info Settings >...
  • Page 113 Install Third-party App Install Third-party App To install the third-party app, go to the web Device > Third Party APK Device > Third Party APK interface. Upload the APK file from the PC. If you want to clear the APK file uploaded, click Reset Reset.
  • Page 114 Show App Icon: Allow the app icon to be displayed on the screen. Integration via HTTP API Integration via HTTP API HTTP API is designed to achieve a network-based integration between the third-party device and the Akuvox device. To set it up, go to the Security > API Security > API interface.
  • Page 115 HTTP API: HTTP API: When the function is disabled, any request to initiate the integration will be denied and be returned HTTP 403 forbidden status. Auth Mode Auth Mode : Allowlist: You are required to fill in the IP address of the third-party device for Allowlist authentication.
  • Page 116 Backup Backup You can import or export encrypted configuration files to your Local PC. To export the file, navigate to the Upgrade > Advanced > Others Upgrade > Advanced > Others interface. The export file is in the TGZ file. The import file should be in TGZ, CONF, or CFG format.
  • Page 117 Upgrade > Diagnosis > System Log interface. Log Level Log Level: Log level ranges from 0 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purposes. The default log level is 3.
  • Page 118 PCAP Specific Port PCAP Specific Port: Select the specific port from 1-65535 so that only the data packet from the specific port can be captured. You can leave the field blank by default. PCAP PCAP : Click the Start Start tab and Stop Stop tab to capture a certain range of data packets before clicking the Export Export tab to export the data packets to your Local PC.
  • Page 120 PBX Feature PBX Feature The indoor monitor has a built-in PBX server which allows the device to serve as an intercom monitor and a SIP PBX, so users do not bother to prepare an extra SIP PBX again. The PBX supports call forward, transfer, conference, ring group features, and so on.
  • Page 121 Media Mode Media Mode : Default: Select it when the intercom devices are deployed in the same LAN Default network. Bypass: Select it when the devices are deployed in different LAN networks where Bypass PBX serves as a bridge or a media for the network data transmission. Manage PBX Accounts Manage PBX Accounts You can check the basic PBX information like PBX account status by tapping...
  • Page 122 Status Status: Indicate whether the account is registered or not. Username Username : Enter the extension number registered onto the SIP server.
  • Page 123 Password Password : Enter the password of the corresponding users. Display Name Display Name : Enter the display name of this account, which will be shown on other devices when making calls. Enabled Status Enabled Status: Activate or deactivate the SIP account. Call In/Call Out Call In/Call Out: The calling status of this account.
  • Page 124 Group Name Group Name : Name the group. Quick Dial Quick Dial: Enter the number used to call members of the group. Member Member: Select the registered number from the number list by pressing the area below Member Member. PBX Configuration on the W eb Interface PBX Configuration on the W eb Interface Enable PBX Service Enable PBX Service...
  • Page 125 Media Mode Media Mode : Default: Select it when the intercom devices are deployed in the same LAN Default network. Bypass: Select it when the devices are deployed in different LAN networks where Bypass PBX serves as a bridge or a media for the network data transmission. PBX Port PBX Port: Display the port of the server.
  • Page 126 Group Name Group Name : Name the group. Quick Dial Quick Dial: Enter the number used to call members of the group. Member Member: Select the registered number from the number list.
  • Page 127 Password Modification Password Modification Modify Device Basic Setting Password Modify Device Basic Setting Password Settings Code is used to unlock the screen. The default is 123456. To modify it, go to the Settings > Advance Settings > Protect Code Settings > Advance Settings > Protect Code screen and select Settings Code .
  • Page 128 Modify Browser Password Modify Browser Password This password is used to lock the browser on the device in case someone abuses the browser for any unwanted application. You can do this configuration on the device screen. The default password is 123456. To modify it, go to the Settings >...
  • Page 129 Modify Device W eb Interface Password Modify Device W eb Interface Password To modify web interface password, you can do it on device web interface. Select Admin Admin for the administrator account and User User for the User Account. Click the Change Password Change Password tab to change the password.
  • Page 130 Modify Security Question Modify Security Question Security questions allow you to reset the web password if you forget it. After setting up the security questions, you can click "Forget Password" on the login interface, enter the answers, and a password reset window will pop up. If you do not set up the security questions, clicking "Forget Password"...
  • Page 132 System Reboot&Reset System Reboot&Reset Reboot Reboot Reboot on the Device Reboot on the Device If you want to reboot the system setting of the device, you can operate it directly on the device setting screen or on the device web interface. To restart the system on the device, go to Settings >...
  • Page 133 To set up the device restart schedule, go to the Upgrade > Advanced > Reboot Schedule Upgrade > Advanced > Reboot Schedule interface. Reset Reset Reset on the Device Reset on the Device If you want to reset the whole device system to the factory setting, you can operate it directly on the device screen.
  • Page 134 Reset on the Web Interface Reset on the Web Interface The device system can also be reset on device web interface without approaching the device. If you only want to reset the configuration file to the factory setting, you can click Reset Config Reset Config .