Akuvox C319A Admin Manual

Akuvox C319A Admin Manual

Indoor monitor admin guide
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Version: 1.0 | Date: Feb.2021
Version: 2.0 | Date: Sept.2021

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Summary of Contents for Akuvox C319A

  • Page 1 Version: 1.0 | Date: Feb.2021 Version: 2.0 | Date: Sept.2021...
  • Page 2 About This Manual Thank you for choosing the Akuvox X933/C319 series indoor monitor. This manual is intended for the administrators who need to properly configure the indoor monitor. This manual applies to the 933.255.1.19, 119.30.1.18 version, and it provides all the configurations for the functions and features of the X933/C319 series door phone.
  • Page 3 Introduction of Icons and Symbols Warning:  Always abide by this information in order to prevent the persons from injury. Caution:  Always abide by this information in order to prevent the damages to the device. Note:  Informative information and advice from the efficient use of the device.
  • Page 4 Related Documentation You are advised to refer to the related documents for more technical information via the link below: http://knowledge.akuvox.com...
  • Page 5 Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 6: Table Of Contents

    Table of Contents 1. Product Overview....................11 2. Change Log......................12 3. Model Difference....................13 4. Introduction to Configuration Menu..............15 5. Access the Device....................17 5.1. Device Start-up Network Selection............17 5.2. Accessing the Device Setting on the Device.........18 5.2.1. Accessing Device Basic Setting..........18 5.2.2.
  • Page 7 7.3. Icon Screen Display Configuration............32 8. Sound and Volume Configuration..............34 8.1. Volume Configuration................34 8.1.1. Configure Volume on the Device..........34 8.1.1.1. Configure Volume on the Web Interface......35 9. Phone Book Configuration..................37 9.1. Phone Book Configuration on the Device..........37 9.1.1.
  • Page 8 11.1.1. Make IP Calls................55 11.1.2. IP Call Configuration..............56 11.2. SIP Call &SIP Call Configuration............57 11.3. SIP Account Registration...............57 11.4. SIP Server Configuration................60 11.5. Outbound Proxy Server configuration..........61 11.6. SIP Call DND & Return Code Configuration........62 11.7. Device Local RTP configuration............62 11.8.
  • Page 9 14.1.2. Video Image Capturing............... 82 14.2. Alarm and Arming Configuration............83 14.2.1. Configure Alarm and Arming on the Device......83 14.2.2. Configure Alarm and Arming on the Web Interface....84 14.2.3. Configure Location-based Alarm..........85 14.2.4. Configure Alarm Text..............86 14.2.5. Configure Arming mode..............87 14.2.6.
  • Page 10 16.2. Configure Lift Control Prompt.............103 17. Firmware Upgrade................... 104 17.1.1. Configure Alarm Action via HTTP Command......104 18. Backup.......................105 19. Auto-provisioning via Configuration File.............106 19.1. Provisioning Principle................106 19.2. Introduction to the Configuration Files for Auto-Provisioning..107 19.3. Autop Schedule..................108 19.4. DHCP Provisioning Configuration............109 19.5.
  • Page 11 25.3. Modify Device Web Interface Password........... 136 25.4. Modify Browser Password..............137 26. System Reboot&Reset..................138 26.1. Reboot....................138 26.1.1. Reboot on the Device..............138 26.1.2. Reboot on the Web Interface........... 139 26.2. Reset....................... 139 26.2.1. Reset on the Device..............139 26.2.2.
  • Page 12: Product Overview

    1.Product Overview X933/C319 series is an Android SIP-based with a smooth touch-screen indoor monitor. It can be connected with the Akuvox door phone for audio/video communication, unlocking, and monitoring.Residents can communicate with visitors via audio/video call, and it supports unlocking the door remotely.
  • Page 13: Change Log

    2.Change Log The change log will be updated here along with the changes in the new software version. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 14: Model Difference

    .3af PoE Alarm Input 8 x Alarm Inputs 8 x Alarm Inputs Door Bell Input 1 x Bell In 1 x Bell In Relay Output 2 x Relay Out(NO/COM/N 2 x Relay Out(NO/COM /NC) Installation Wall-mounted/Table-mo Wall-mounted/Table- AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 15 Operation Temperature -10°C ~ +45°C -10°C ~ +45°C Operation Humidity -20°C ~ +70°C -20°C ~ +70°C Dimensions(W x H x D) 205x148x22(mm) 251x182.5x29.75(mm) AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 16: Introduction To Configuration Menu

     Mode selection: Discovery mode: It is a plug and plays configuration mode. Akuvox devices will configure themselves automatically when users power on the devices and connect them to the network. It is super time-saving mode and it will greatly bring users convenience by reducing manual operations.
  • Page 17 2. Akuvox Upgrade tool: upgrade Akuvox devices in batch on a LAN(Local Area Network) 3. Akuvox PC Manager: distribute all configuration items in batch on a LAN. 4. IP scanner: it is used to search Akuvox device IP addresses on a LAN. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 18: Access The Device

    5. FacePro: manage face data in batch for the door phone on a LAN. 5.Access the Device Akuvox indoor monitor system settings can be either accessed on the device directly or on the device web interface. 5.1. Device Start-up Network Selection Akuvox indoor monitor system settings can be either accessed on the device directly or on the device's web interface.
  • Page 19: Accessing The Device Setting On The Device

    You can access the device's basic setting and advance setting where you can configure different types of functions as needed. To access the device basic setting by pressing Setting icon . To checking the basic information like MAC, firmware and ect. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 20: Accessing Device Advanced Setting

    5.2.2.Accessing Device Advanced Setting To access the advanced setting, press Setting then press Advanced Settings icon. Press password 123456 to enter the advanced setting. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 21: Access The Device Setting On The Web Interface

    For checking IP address you can search in device Setting > System Info > Network screen. Or searching by IP scanner tool which in the same LAN with the devices. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 22  You can also obtain the device IP address using the Akuvox IP scanner to log in the device web interface. Please refer to the URL below for the IP scanner application: http://wiki.akuvox.com/doku.php?id=tool:ip_scanner&s[]=ip&s[] =scanner Note  Google Chrome browser is strongly recommended.
  • Page 23: Language And Time Setting

    Language setting can be configured on the device and on the device web interface that allows you to select or change the language for screen display to your preference. To configure the language display on the device Setting > Time&Language screen. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 24: Language Setting On The Web Interface

    To configure the language display on the device web Settings > Time/Lang > LCD Language interface. 6.2. Time Setting Time setting can be set up on the device and on the device web interface in terms of time zone, date and time format etc. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 25: Time Setting On The Device

     Time Zone: select the specific time zone depending on where the device is used. The default time zone is GMT+0.00.  Date Format: select the date format as you like among the three format options. The three formal options are Y-M-D, Y/M/D, D-M-Y, D/M/Y, M-D-Y, M/D/Y. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 26: Time Setting On The Device Web Interface

    NTP server address that you obtained to automatically synchronize your time and date. And when your time zone is selected, the device will automatically notify the NTP server of its time zone so that the NTP server can synchronize the time zone setting in your device. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 27 Parameter Set-up:  NTP Server: enter the NTP server you obtained in the NTP server field. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 28: Screen Display Configuration

    7.1. Screen Display setting on the Device You can configure a variety of features of the screen display in terms of brightness, screen saver and font size, etc. To do this configuration on device Setting > Display screen. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 29 4 options: 30 minutes, 1 hour, 2 hours, Never. for example , if select Never then the screen saver will stay permanently on.  Screen Saver: tick the square box to enable the screen saver function.  Screen Saver Type: select screen saver type among seven options: SDMC AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 30 And this helps you avoid unwanted changes in the settings incurred while you are wiping the screen.  Font Size: select the font size among four options “Small”, “Normal”,” Large”,” Huge” according to your need. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 31: Screen Display Setting On The Web Interface

    You can upload screen saver pictures separately or in batch to the device and to the device web Phone > Display Setting > Screen Saver Setting interface for a public purpose or for a greater visual experience. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 32: Upload Wall Paper

    Display Setting > Wall Paper interface in order to achieve the visual effect and experience you need for your personalized screen background display. Note:  The pictures uploaded should be in JPG, JPEG, PNG format with 2M maximum. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 33: Upload Device Booting Image

    Phone > Display Setting > Home Page Display interface. This article helps you to set up the icon display properly on the screens according to your preference. Parameter Set-up: AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 34 The maximum icon size is 50*50. The picture format can be JPG, JPEG and PNG. Note:  You can configure 4 icons in area 1,2,3, and 4 on the home screen. To configure the more icon display on More Page Display on the same interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 35: Sound And Volume Configuration

    8.Sound and Volume Configuration Akuvox X933/C319 series indoor monitors provide you with various types of ringtone and volume configuration ranging from Mic volume, Ring volume, Talk volume, Tone volume and Media volume. You can configure them on the device directly or on the web interface.
  • Page 36: Configure Volume On The Web Interface

     Tone Volume: adjust the dial tone volume.  Media Volume: adjust the volume for the video screen saver.  Phone Ringtone: select ringtone for incoming calls.  Notification Sound: select ringtone for the incoming messages. 8.1.1.1. Configure Volume on the Web Interface AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 37 Phone > Audio interface. Note: Doorbell sound files and Alarm Ringtone files to be uploaded must  be .WAV or MP3 format. No limitation for the file size. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 38: Phone Book Configuration

    9.Phone Book Configuration 9.1. Phone Book Configuration on the Device You can configure the contacts list in terms of adding and modifying contact groups or contacts on the device Contact > Local PhoneBook directly. 9.1.1.Add contact AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 39 Parameter Set-up:  Account1: select which account to use to dial out, Account 1 or Account AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 40: Edit Contact

     Number: enter the IP or SIP number to save.  CameraUrl: enter the RTSP URL for video preview. Note: Akuvox devices RTSP URL format is rtsp://device IP/live/ch00_0. if  you use the third party device, please confirm the URL format with their company.
  • Page 41: Block List Setting On The Device

    9.1.3.Block List setting on the device Choose which contact on the contact list you want to be added to the blocklist. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 42: Phone Book Configuration On The Web Interface

    Note: You can delete contacts regardless of whether it is on the All  Contacts screen or the Blocklist screen 9.2. Phone Book Configuration on the Web Interface 9.2.1. Contact Configuration AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 43 Name: enter the contact name to be saved.  Number: enter the contact number (SIP or IP number ) to be saved.  Group: select Default or Blocklist group.  Dial Account: select Account1 or Account2.  AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 44: Contact Management

    9.2.3. Block List Setting on the Web Interface You can set the blocklist directly in the contact list on the web Contacts > Local Contacts > Contacts List Setting interface or set it when editing a contact. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 45: Contacts Import And Export On The Web Interface

    When the contact becomes so many that you can not afford to manage each contact one by one manually, you can import and export the contacts in batch on the device web Contacts > Local Contacts > Contacts List Setting interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 46: Network Setting & Other Connection

    Note: The contact file can only be imported or exportd in .xml or .csv  format. 10. Network Setting & Other Connection AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 47: Device Network Configuration

    10.1.1. Configuring Device Network Connection on the Device To check and configure the network connection on the device Settings > Advance Settings screen. Parameter Set-up:  DHCP: select the DHCP mode by moving the toggle switch to the right. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 48 DNS server is the secondary server address and the door phone will connects to the alternate server when the primary DNS server is unavailable. Note: press System Info icon then  press Network tab on the Settings screen to check the device network status. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 49: Configuring Device Network Connection On The Web Interface

     DHCP: select the DHCP mode by checking the DHCP box. DHCP mode is the default network connection. If the DHCP mode is selected, then the indoor monitor will be assigned by the DHCP server with IP address, subnet mask, default gateway, and DNS servers address automatically. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 50: Device Deployment In Network

    DNS server when the preferred DNS server is unavailable. 10.2.Device Deployment in Network Akuvox X933/C319 series indoor monitors should be deployed before they can be properly configured in the network environment in terms of their location, operation mode, address and extension numbers as opposed to other devices for device control and the convenience of the management.
  • Page 51: Device Nat Setting

    Internet addresses. It is a way to translate the internal private network IP address into a legal network IP address technology. To set up NAT, you can do it on web Account > Advanced > NAT interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 52: Device Bluetooth Setting

     RPort: check the RPort when the SIP server is in WAN (Wide Area Network). 10.4. Device Bluetooth Setting 10.4.1. Device Bluetooth Pairing After X933/C319 series indoor monitors turn on the Bluetooth on the device Setting > Bluetooth screen, it can be paired with other device via Bluetooth. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 53: Device Bluetooth Data Transmission

    10.4.2. Device Bluetooth Data Transmission To transfer data via bluetooth by pressing Pair new device. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 54: Device Wi-Fi Setting

    After successful Bluetooth pairing, data transmission can be  carried out. 10.5.Device Wi-Fi Setting In addition to wired connection, the device also supports Wi-Fi connection. To set the Wi-Fi on device Setting > Advance Setting screen. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 55: Intercom Call Configuration

    11. Intercom Call Configuration 11.1.IP call & IP Call Configuration AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 56: Make Ip Calls

    To make a directly IP call on the device Call screen. Enter the IP address you which to call on the soft keyboard, press Audio or Video tab to call out. In addition, you can also make IP calls on the Local Phonebook on your device. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 57: Ip Call Configuration

    11.1.2. IP Call Configuration To configure the IP call feature and port on the device web Phone > Call Feature > Others interface. Parameter Set-up: AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 58: Sip Call &Sip Call Configuration

    11.3.SIP Account Registration Akuvox X933/C319 series indoor monitors support two SIP accounts that can all be registered according to your applications. For example, you can switch between the two SIP accounts. The SIP account can be configured on the device and on the device interface.
  • Page 59 Parameter Set-up:  Account1/Account2: select Account1 or Account2. Account1 is the default SIP account. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 60  Account Enabled: check to active the registered SIP account.  Display Label: configure the device label to be shown on the device screen.  Display Name: configure the name, for example, the device’s name to be shown on the device being called to. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 61: Sip Server Configuration

     Port: set up SIP server port for data transmission.  Registration Period: set up SIP account registration time pan. SIP re-registration will start automatically if the account registration fails during the registration time span. The default registration period is “1800”, ranging from 30-65535s. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 62: Outbound Proxy Server Configuration

     Alternate Outbound Proxy Server: set up Backup Server IP for the backup outbound proxy server.  Alternate Outbound Proxy Port: enter the Port number for establish call session via the backup outbound proxy server. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 63: Sip Call Dnd & Return Code Configuration

     Return Code When Refuse: select code to be sent to the caller side via SIP server when you rejected the incoming call. 11.7.Device Local RTP configuration For the device network data transmission purpose, device needs to be set up AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 64: Data Transmission Type Configuration

    (User Datagram Protocol), TCP (Transmission Control Protocol), TLS (Transport Layer Security) and DNS-SRV. In the meantime, you can also identify the server from which the data come from. To do this configuration on web Account > Basic > Transport Type interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 65: Call Setting

    X933/C319 will auto answer all incoming calls if call auto-answer is enabled and receive live stream if live stream is enabled. To do the configuration on web Account > Advanced > Call > Auto Answer and Phone > Call Feature interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 66 Answer Mode: set up the video or audio mode you preferred for  answering the call automatically. Indoor Auto Answer: turn on the Auto Answer function for call from  other indoor monitors by ticking the check box . AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 67: Auto-Answer Allow List Setting

    Phone > Call Feature > Auto Answer AllowList interface. SIP/IP numbers can be imported to or exported out of the indoor monitor in batch on web Phone > Call Feature > Whitelist Import/Export interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 68: Live Stream Setting

    If we received the coming call as Audio call at X933/C319 side, will  build one-way video conversation, only be able to see the live streaming from caller. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 69: Intercom Call Configuration (Intercom Preview, Mute)

    Intercom > Intercom interface. Parameter Set-up:  Intercom Active: Tick the check box to enabled or disabled intercom function.  Intercom Mute: Tick the check box to enable mute the voice from the callee side and vice versa. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 70: Emergency Call Setting

    Especially for the elders and children. To display Emergency call softkey on web Phone > Key/Display > Home Page Display/More Page Display interface. After setup on web ,you also need to do the configuration on device Settings > Advance Settings > SOS screen. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 71: Multicast Configuration

     Loop Times: To setup the call loop times. 11.12. Multicast Configuration X933/C319 allows you to conduct one-to-many broadcasting via multicast function on web Phone > Multicast > Multicast List interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 72: Call Forwarding Setting

    Users can redirect the incoming call based on different scenarios. Typically, call forward has three modes: Always Forward/ No Answer Forward/Busy Forward. 11.13.1. Call Forwarding Configuration on the Device To do the configuration on the Device Settings >Call Feature interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 73  Target Number: To enter the specific forward number if X933/C319 enables always forward / busy forward / no answer forward. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 74: Call Forwarding Configuration On The Web Interface

     Designated Call Forward Number:To enter the specific forwarding number if X933/C319 enables always forwading / call forwarding busy / no answer forwarding. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 75  No Answer Call Transfer Duration(Sec):to set the no answer time interval from 0-120 seconds before the call is transferred to a designated number. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 76: Intercom Message Setting

    Clean icon to delete the existed messages. Parameter Set-up:  Notification: the message from property manager, this feature is only available when using SDMC or Akuvox SmartPlus.  Text MSG: to send or receive or manage the text message here. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 77: Configure Voice Message (Mwi)

    To do the configuration on web Account > Advanced > Subscribe interface. Parameter Set-up: MWI Subscribe: Tick the check box to enable MWI function.  Voice Mail Number : Enter the voice mail number for accessing your  voice mail messages. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 78 MWI Subscribe Period : Set up interval between the MWI Subscribe  messages. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 79: Audio& Video Codec Configuration For Sip Calls

    SIP Calls 13.1.Audio Codec Configuration Akuvox indoor monitor supports seven types of Codec (iLBC_13_3, iLBC_15_2, L16, PCMU, PCMA, G729, G722 for encoding and decoding the audio data during the call session. Each type of codec varies in terms of sound quality.
  • Page 80: Video Codec Configuration

    To do the configuration on web Account > Advanced > Video Codecs interface. Choose a available video codecs and setup the codecs parameters. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 81 While the default code bitrate is 2048.  Payload: select the payload type (ranging from 90-118) to configure audio/video configuration file. The default payload is 104. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 82: Security

    You can configure the monitor setting on the web Phone - Monitor interface. Enter IP/SIP number of door phone in Device number and fill in device name. Then set up the RTSP address. The RTSP format of the Akuvox door phone is rtsp://deviceIP/live/ch00_0. Enable or disable display in the call. If enabled, when there is an incoming call from the monitor, the video will be displayed.
  • Page 83: Video Image Capturing

    14.1.2. Video Image Capturing To capture video image by pressing Monitor > Capture on device screen. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 84: Alarm And Arming Configuration

    14.2.Alarm and Arming Configuration Alarm feature is used to connect some alarm detection devices to protect your home safe. Akuvox indoor monitors support 8 alarm connectors which means you can connect 8 different alarm sensors in different rooms of your house.
  • Page 85: Configure Alarm And Arming On The Web Interface

     Location: set up the location according to where the alarm sensor is installed. You can select among ten location types: “Bedroom”, “Gate”, “ Door” “ Guest room” ,“ Hall” ,“Window”, “ Balcony” ,“Kitchen”, “ Study” AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 86: Configure Location-Based Alarm

    “24H” if you want alarm sensor to stay enabled for 24 hours without needing to set up the alarm manually again after the alarm is disarmed. 14.2.3. Configure Location-based Alarm Configure the alarm sensor in the same way you do on the web interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 87: Configure Alarm Text

    After the alarm sensor is set up, you are allowed to customize your alarm text shown on the screen when an alarm is triggered on web Arming> Zone Setting > Zone Setting interface. Enter the alarm text for the alarm at each location according to your need. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 88: Configure Arming Mode

    To switch arming mode, disarm the alarm on Arming screen by pressing their respective icons. Press Disarm icon if you want to clear the Arming Mode. 14.2.6. Configure Alarm Ringtone You can upload customized alarm ringtone by choosing the local audio file on web Phone-Audio-Alarm Ringtone Upload interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 89: Alarm Action Configuration

    HTTP command, SIP Message, Call, Local Relay for different security purposes. 14.2.7.1. Select Alarm Action Types To select and set up actions on web Arming > Alarm Action > Alarm Action interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 90 SIP Message: enable SIP message if you want the SIP message to be  sent to a designated SIP account as an action. This feature should be enabled by using Autop. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 91: Configure Alarm Action Via Http Command

    14.2.7.3. Configure Alarm Action via SIP Message To set up the SIP message action receiver on the same web interface. Enter the SIP account to which you want to send the configured SIP message as an action when the alarm is triggered. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 92: Configure Alarm Action Via Sip Call

    To set up the call action, you can enter the SIP or IP number of the device to be called as an action, then enable Alarm Siren for arming zone as needed. 14.2.8. Check Alarm Log To check alarm log on device Settings > Arming Log screen. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 93: Screen Unlock Setting

    You can enable screenlock function directly on the device Settings > Display Setting screen. The device screen will be locked over the sleep time. You are required to wake up the device through the face recognition (Face ID) or password. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 94: Screen Unlock By Pin Code

    14.3.1. Screen Unlock by PIN code You can unlock X933/C319 device screen by entering the pre-configured PIN code when the screen is locked. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 95: Voice Encryption

     Default unlock PIN is 123456. 14.4.Voice Encryption The encryption function provides you with greater security for the intercom call. And, X933/C319 series support three modes of voice encryption: SRTP(compulsory), SRTP(Optional), ZRTP(Optional) on web Account > Advanced > Encryption interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 96: Remote Control

    SRTP session key. 14.5.Remote Control Remote control function supports configuring a specific server to send HTTP commands or request to the indoor monitor to do some specific action on web Phone - Relay - Remote Control interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 97: Door Access Control Configuration

    Chime Bell, when there is a call, the chime bell will ring. Open door, when press the unlock icon, the local relay will be opened.  Remote Control: Enable it to trigger local relay by DTMF and vice versa. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 98: Remote Relay Switch Setting

    15.2.Web Relay Setting In addition to the relay that is connected to X933/C319, you can also control the door access using the network-based web relay. To do this configuration on web Phone - Relay - Web Relay interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 99: Door Unlock Configuration

    And please refer to the example below: http://admin:admin@192.168.1.2/state.xml?relayState=2. 15.3.Door Unlock Configuration 15.3.1. Door Unlock by DTMF Code AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 100  DTMF Payload: select the payload 96-127 for data transmission identification. Note: Please refer to the chapter Relay Switch Setting for the specific  DTMF code setting. Intercom devices involved must be consistent in the DTMF type, otherwise DTMF code cannot be applied. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 101: Door Unlock Via Http Command

     Username: Enter the device username to be used as a part of HTTP command to trigger the local relay.  Password: Enter the device password to be used as part of HTTP command to trigger the local relay.  Please refer to the following example: http://192.168.35.127/fcgi/do?action=OpenDoor&UserName=admin&Pa ssword=12345&DoorNum=1 AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 102 Note:  DoorNum in the HTTP command above refers to the relay number #1 to be triggered AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 103: Lift Control

     Status: click to enable or disable the lift button.  Icon: click to select icon for the button.  Label: enter the title for the button.  HTTP Command: select http:// or https:// for head of http command and enter http command. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 104: Configure Lift Control Prompt

    Edit the HTTP Status Code, feedback code from Lift control board. If there are huge amounts of Prompts need to be added, you can click Export tab to export a template, after editing to import/export. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 105: Firmware Upgrade

    17. Firmware Upgrade 17.1.1. Configure Alarm Action via HTTP Command Firmwares of different versions for indoor monitor can be upgraded on the device web Upgrade > Basic interface. Note:  Firmware files should be .zip format for upgrade. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 106: Backup

    18. Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade > Advanced > Others interface if needed. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 107: Auto-Provisioning Via Configuration File

    Auto-provisioning is a feature used to configure or upgrade the devices in batch via third party servers. DHCP, PNP, TFTP, FTP, HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third party server which stores configuration files and firmwares, which will then be used to to update the firmware and the corresponding parameters on the door phone.
  • Page 108: Introduction To The Configuration Files For Auto-Provisioning

    Note:  If a server has these two types of configuration files, then IP devices will first access the general configuration files before accessing the MAC-based configuration files. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 109: Autop Schedule

    19.3.Autop Schedule Akuvox provides you with different Autop methods that enable the indoor monitor to perform provisioning for itself in a specific time according to your schedule. To set up the schedule on device web Upgrade > Advanced > Automatic Autop interface.
  • Page 110: Dhcp Provisioning Configuration

    DHCP server for a specific DHCP option code. If you wan to use Custom Option as defined by users with option code range from 128-255), you are required to configure DHCP Custom Option on the web Upgrade > Advanced > Automatic Autop interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 111 DHCP Option 43. This is done within the software and the user does not need to specify this. To make it work, you need to configure the DHCP server for the option 43 with the update server URL in it. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 112: Static Provisioning Configuration

    If an autop schedule is set up, the indoor monitor will perform the auto provisioning on a specific timing according to autop schedule you set up. In addition,TFTP, FTP, HTTP, and HTTPS are the protocols that can be used for upgrading the device firmware and configuration. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 113  AES Key (MAC): set up AES code for the intercom to decipher the MAC-based auto provisioning configuration file. Note:  AES is one type of encryption, it should be configured only when the config file is encrypted with AES, otherwise leave the field blank. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 114 HTTP: http://192.168.0.19/ (use the default port 80)  http://192.168.0.19:8080/ (use other ports, such as 8080)  HTTPS: https://192.168.0.19/ (use the default port 443)  Tip: Akuvox do not provide user specified server.  Please prepare TFTP/FTP/HTTP/HTTPS server by yourself.  AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 115: Voice Assistant

    And you can also set up the specific relay to be triggered by the voice assistant for the door access control. To configure the voice assistant on device Settings > Voice Assistance screen. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 116 This function is applied when you want the voice assistant to stay silent while carrying out what it is made to do according to your voice commands.  Supported Command: enable or disable the 22 voice commands according to your need. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 117 Sure, away mode is on  change the arming mode OK, start away mode  to away mode Alright, away mode is  opened Made it  Made it, have a good  Done, away mode is  started AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 118 DND is on, feel your  inner peace Turn on it now  11 emergency Use it when you want to Got it, calling SOS as  dial SOS number soon as possible OKay, relaxed,  making a emergency AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 119 Home page is already  to home screen for you. Already got it for you 19 enable use it when you want to OK, mute is on  mute mute your voice on the AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 120 Setting > Voice Assistant > Voice Assistant Setting interface, you can tick the check box to enable the voice assistant function. Then go to Voice Command Setting section to elect specific relay to bet triggered via voice assistant. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 121 AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 122: Call Log

     Upper Limit: set the maximum screenshot storage capacity, when the capacity is reached the previous screenshots would be overwritten.  Call History: select call history among four options: “All”, “Dialed” “ Received” “ Missed” for the specific type of call log to be displayed. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 123: Debug

     Log Level: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose. The default log level is “3”.the higher the level is, the more complete the log is.
  • Page 124: Pcap For Debugging

    22.2. PCAP for Debugging PCAP in Akuvox indoor monitor is used to capture the data package going in and out of the devices for debugging and troubleshooting purpose. You can set up the PCAP on the device web Upgrade > Advanced > PCAP interface properly before using it.
  • Page 125: User Agent

    1MB. 22.3. User Agent User agent is used for the identification purpose when you are doing analysis on the SIP data packet. To do this configuration on web Account > Advanced interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 126: Device Integration With Third Party

    The content of this part mainly teaches you how to enter the APK interface through hidden operations. To do the configuration on device Settings > System Info interface. you can press on User Mode for 10 times and press “Admin Mode” and press “Confirm” for the confirmation AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 127: Install Third-Party App

    To configure the installed the third-party app, you can click App Name field to select the specific name of the installed APK files for configuration. Then tick the check boxes of the each field for specific configuration you need. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 128  Turn Back App After Calling: tick the box if you want the app to return automatically after finishing a call ( This features applies to all the apps)  Show App Icon: tick the box if you want the app icon to be displayed on the screen. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 129: Pbx Feature

    SIP PBX, users do not bother to prepare an extra SIP PBX again. The PBX supports call, forward, transfer, conference, ring group feature and so on. You can set up on device screen or web interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 130: Pbx Configuration On The Device

    24.1.PBX Configuration on The Device Enable the PBX feature on device Advance Settings > PBX screen to check and manage SIP accounts. 24.1.1. Enable PBX Service In the PBX interface,click Setting on the right top corner enable the PBX. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 131: Manage Pbx Accounts

    24.1.2. Manage PBX Accounts You can check the basic PBX information like PBX server and port and accounts status. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 132  Password: to enter the password of the corresponding users.  Enabled Status: to activate SIP account.  Call IN/Call Out: the calling status of this account.  Calling Party: the calling party number. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 133: Manage Pbx Groups

    Click Group on the right top corner to add a new ring group or edit the existing group. One number can be added in different ring groups. Once receiving an incoming call, the numbers in one group will be ring up at the same time. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 134: Pbx Configuration On The Web Interface

     Group Name: the name of a ring group.  Quick Dial: a number of this ring group. 24.2.PBX Configuration on The Web Interface You can do the same configuration on web PBX > Basic and PBX > Ring Group interface. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 135 AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 136: Password Modification

    This password is used to enter the advanced settings of the device, including password settings, account numbers, SOS numbers, network settings, etc. To modify the advanced setting password on device Settings > Advanced Settings > Protect Code > Setting Code screen. The default password is 123456. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 137: Modify Device Web Interface Password

    To modify web interface password, you can do it on device web Securtiy > Basic > Web Password Modify interface. Select "Admin" for the administrator account and " User" for the User Account. Click the Change Password tab to change the password. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 138: Modify Browser Password

    This password is used to lock the browser on the device in case someone abuses the browser for any unwanted application. You can do this configuration on device Settings > Advanced Settings > Protected Code > Browser Code screen. The default password is 123456. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 139: System Reboot&Reset

    If you want to restart the system setting of the device, you can operate it directly on the device setting screen or on the device web interface. To restart to the system setting on device Settings > Advance Settings > Reset&Reboot screen. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 140: Reboot On The Web Interface

    Schedule interface. 26.2. Reset 26.2.1. Reset on the Device If you want to reset the whole device system to the factory setting, you can operate it directly on the device Settings > Advance Settings > Reset&Reboot screen. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 141 If you only want to reset the configuration file to the factory setting instead of the whole device system, you can press Reset Config To Factory Setting tab. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 142: Reset On The Web Interface

    Device system can also be reset on device web Upgrade > Basic interface without approaching the device. If you only want to reset to the configuration file to the factory setting, you can click Reset Config on the same page. AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 143: Abbreviations

    FTP: File Transfer Protocol GND: Ground HTTP: Hypertext Transfer Protocol HTTPS: Hypertext Transfer Protocol Secure Socket Layer IP: Internet Protocol ID: Identification IR: Infrared LCD: Liquid Crystal Display LED: Light Emitting Diode MAX: Maximum POE: Power Over Ethernet AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 144 SDMC: SIP Devices Management Center TR069: Technical Report069 TCP: Transmission Control Protocol TLS: Transport Layer Security TFTP: Trivial File Transfer Protocol UDP: User Datagram Protocol URL: Uniform Resource Locator VLAN: Virtual Local Area Network WG: Wiegand AKUVOX SMART INTERCOM www.akuvox.com...
  • Page 145: Faq

    A1: You can use the display screen to get the IP information, just check the IP address at setting, basic info. You can also use Akuvox IP Scanner to search Akuvox devices in the same LAN network. Q2: Do Akuvox devices support Opus codec? A2: For now, only Akuvox Android video IP phone R48G can support Opus audio codec.
  • Page 146 Q7:Can I communicate other indoor monitor with indoor monitor? A7:Akuvox device can communicate with each other, no matter it is indoor monitor,door phone or ip phone. Of course indoor monitor can call to other indoor monitor, also if you want, you can set other indoor monitor as auto answer mode.
  • Page 147: Contact Us

    29. Contact Us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products. AKUVOX SMART INTERCOM www.akuvox.com...

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