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Akuvox C313 Series Administrator's Manual

Akuvox C313 Series Administrator's Manual

Indoor monitor
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Updated on 28 Feb 2022
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Summary of Contents for Akuvox C313 Series

  • Page 1 Updated on 28 Feb 2022                                                                                      ...
  • Page 2 This manual applies to the 113.30.6.49 version, and it provides all the configurations for the functions and features of the C313 series indoor monitor. Please visit the Akuvox website or consult technical support for any new information or the latest firmware.
  • Page 3 (https://knowledge.akuvox.com/v1/en) It can be connected with the Akuvox door phone for audio/video communication, unlocking, and monitoring. Residents can communicate with visitors via audio/video call, and it supports unlocking the door remotely. It is more convenient and safer for residents to check the visitor’s identity through its video preview function.
  • Page 4 M o d e l C313W C313S C313N F e a t u r e Linux Display 7 inch (176 mm) diagonal   Resolution 800*480 Wi-Fi IEEE802.11 b/g/n, @2.4GHz Ethernet 2xRJ45, 10/100Mbps 1xRJ45, adaptive 10/100Mbps adaptive Power Supply 12V DC connector 12V DC connector 802.3af Power-over-Ethernet...
  • Page 5: Mode Selection

    Mode selection: Discovery mode: It is a plug and play configuration mode. Akuvox devices will configure themselves automatically when users power on the devices and connect                                                                                     ...
  • Page 6: Tool Selection

    3. Akuvox PC Manager: distribute all configuration items in batch on a LAN. 4. IP scanner: it is used to search Akuvox device IP addresses on a LAN. 5. FacePro: manage face data in batch for the door phone on a LAN.
  • Page 7 Akuvox indoor monitor system settings can be either accessed on the device directly or on the device web interface. Akuvox indoor monitor system settings can be either accessed on the device directly or on the device's web interface. After the device boots up initially, you are required to select the network connection for the device.
  • Page 8 You can access the device's basic setting and advance setting where you can configure different types of functions as needed. To access the device basic setting by pressing More > Settings. To access the advanced setting, press Setting then press Advance icon. Press password 123456 (by default) to enter the advanced setting.
  • Page 9 You can also obtain the device IP address using the Akuvox IP scanner to log in to the device web interface. Please refer to the URL below for the IP scanner application instruction: (https://knowledge.akuvox.com//v1/docs/akuvox-ip- https://knowledge.akuvox.com/docs/how-to-obtain-ip-address-via- scanner) ip-scanner-1 (https://knowledge.akuvox.com/docs/how-to-obtain-ip-address-via- ip-scanner-1) Google Chrome browser is strongly recommended.
  • Page 10 To configure the language display on the device web Phone > Time/Lang interface. You can either setup the device display language or device web interface language on device web. Time setting can be set up on the device and on the device web interface in terms of time zone, date and time format, etc.
  • Page 11 To set up time setting on the device More > Setting > Time screen. Parameter Set-up: NTP: NTP is switched on by default, which allows the date& time to be automatically set up and synchronized with the default time zone and the NTP server (Network Time Protocol).
  • Page 12 ticking the check box and then enter the time and date you want and press the Save tab to save the setting. Set Date: Enter the date when it is in manual mode. Set Time: Enter the time when it is in manual mode. NTP server1&2: enter the NTP server you obtained in the NTP server field.
  • Page 13 In addition to time settings, you can also configure daylight saving time on the same interface. Modify the time parameters to achieve longer evening or day time, especially in summer. Parameter Set-up: Active: To enable or disable the daylight-saving time. You can also ...
  • Page 14 By Week: To set the schedule for daylight saving time according to the week and month. C313 series indoor monitor allow you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference.
  • Page 15 C313 series indoor monitor allows you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference.
  • Page 16 Screen Saver Options: select screen saver type among seven options: SDMC, Local Album, SDMC+Local Album. Details for the screen saver types are shown below: Screen Saver Type Description Type SDMC Display pictures from SDMC as the screen saver. Pictures Display picture uploaded to the indoor monitor as the Local Pictures screen saver.
  • Page 17 Note: The pictures uploaded should be in .png format with 50k maximum. C313 series indoor monitor allow you to customize icon display on the home screen and More screen for the convenience of your operation on device web Phone >...
  • Page 18 Parameter Set-up: Type: click to select among sixteen icon options: "DND", "Message", "Contact", "Call", "Display", "Status", "Setting", "Sound", "Arming", " SOS", "Relay", "Lift", "Smart Living", "Unlock", "N/A" is selected, the icon display in the corresponding area will disappear. Label: click to rename the icon if need, while DND icon cannot be renamed.
  • Page 19 Akuvox C313 series indoor monitors provide you with various types of ringtones and volume configurations ranging from Mic volume, Ring volume, Talk volume, Tone volume and Media volume. You can configure them on the device directly or on the web interface.
  • Page 20 Upload: to choose the suitable sound file from the local folder. Ringtones: to set ring tone for incoming calls. Door Unit Ring Tones: To set ring tone when receiving calls from Akuvox door units. Note: Doorbell sound files to be uploaded must be .WAV or MP3 format with 250k maximum.
  • Page 21 Parameter Set-up: Contact Name: enter the name and save. Number: enter the IP or SIP number to save. Ring Tone: Select ring tone for this contact. Group: select Default or any other groups that have been created. Account: select which account to use to dial out, Account 1 or Account Select the exiting contact and click Edit to modify.
  • Page 22 you can choose from the contact list the contact you want to add to the block list Note: You can delete contacts regardless of whether it is on the All Contacts screen or the Blocklist screen.                                                                                      To conduct contact configuration on web Contacts >...
  • Page 23 Parameter Set-up: Name: enter the contact's name to be saved. Number: enter the contact number (SIP or IP number) to be saved. Group: select Default or Blocklist group. Account: select Account1 or Account2. You can search, display, edit, and delete the contacts in your contacts list on web Contacts >...
  • Page 24 You can set the blocklist directly in the contact list on the web Contacts > Local Contacts > Local Contacts List interface or set it when editing a contact. Note: If you want to remove the contact from the blocklist on the web interface, you can change the group to the "Default"...
  • Page 25 Show Local Contacts Only: if enable the function, the contact on device will only show local phonebook, the contact for discovery mode will be hidden. When the contact becomes so many that you cannot afford to manage each contact one by one manually, you can import and export the contacts in batch on the device web Contacts >...
  • Page 26 Parameter Set-up: Type: select the DHCP mode or Static mode. DHCP mode is the default network connection. If the DHCP mode is selected, then the door phone will be assigned by the DHCP server with IP address, subnet mask, default gateway, and DNS server address automatically. When Static IP mode is selected, then the IP address, subnet mask, default gateway, and DNS servers address have to be manually configured according to your actual network environment.
  • Page 27 You can press System Info icon and then press Network tab on the Settings screen to check the device network status. The default system code is "123456". To check the network on the web Status > Network information interface. To check and configure network connection on the device web Network > Basic interface.
  • Page 28 DNS server when the preferred DNS server is unavailable. Akuvox C313 series indoor monitors should be deployed before they can be properly configured in the network environment in terms of their location, operation mode, address and extension numbers as opposed to other devices for device control and the convenience of the management.
  • Page 29 not in any server type, therefore you are allowed to choose Cloud, SDMC in discovery mode. Discovery Mode: to turn on the discovery mode of the device so that it can be discovered by other devices in the network, and disable if you want to conceal the device so as not to be discovered by other devices.
  • Page 30 VLAN (Virtual Local Area Network) is a logical grouping of two or more nodes which are not necessarily on the same physical network segment but which share the same logical IP domain. To be specify, the purpose of VLAN is to separate layer 2 broadcast domain.
  • Page 31 Akuvox C313 series indoor monitors support two SIP accounts that can all be registered according to your applications. For example, you can switch between the two SIP accounts.
  • Page 32 The parameter settings for SIP account registration can be configured on the Account setting screen and they can also be configured on the device web interface. To perform the SIP account setting on the Web Account > Basic > SIP Account Interface.
  • Page 33 Register Name: enter the SIP account register Name obtained from the SIP account administrator. Username: enter the user's name obtained from SIP account administrator. Password: enter the password obtained from the SIP server. SIP server can be set up for device in order to achieve call session through SIP server between intercom devices.
  • Page 34 Parameter Set-up: Outbound Enable: enable or disable to turn on or turn off the outbound proxy server. Preferred Outbound Proxy Server: enter the SIP address of the outbound proxy server. Preferred Outbound Proxy Port: enter the Port number for establishing call session via the outbound proxy server. Alternate Outbound Proxy Server: set up Backup Server IP for the backup outbound proxy server.
  • Page 35 DND Start Time:the start time for DND schedule. DND End Time: the end time for DND schedule. For the device network data transmission purpose, device needs to be set up with a range of RTP port (Real-time Transport Protocol) for establishing an exclusive range of data transmission in the network.
  • Page 36 TCP: select “TCP” for Reliable but less-efficient transport layer protocol. TLS: select “TLS” for Secured and Reliable transport layer protocol. DNS-SRV: select “DNS-SRV” to obtain DNS record for specifying the location of services. And SRV not only records the server address but also the server port.
  • Page 37 SIP/IP numbers can be imported to or exported out of the indoor monitor in batch on web Phone > Call Feature > Import/Export interface. Note: SIP/IP number files to be imported or exported must be in either .xml or .csv format. SIP/IP number must be set up in the phone book of the indoor monitor before they can be valid for the auto-answer function If you want to see the image at the door station before answering the incoming call,...
  • Page 38 Parameter Set-up: Intercom Preview: select enable to enable the incoming call preview function. Note: Group call is not available when you enable intercom preview function. Internet phone eavesdropping is a kind of network attack, which aims to eavesdrop on the communication sessions of others in an unauthorized way. Attackers can use this malicious activity to capture and read content containing sensitive and confidential information.
  • Page 39 To display SOS softkey on web Phone > Key/Display interface. The icon will show in the main interface or more interface after configured. To set up SOS numbers on device web Phone > Intercom. Parameter Set-up: Call Number: to set up 3 SOS numbers. Once users press SOS key on the home screen (SOS display key shall be set on the web manually), indoor monitors will call out the number in order.
  • Page 40 C313 allows you to conduct one-to-many broadcasting via multicast function on web Phone > Multicast interface.                                                                                     ...
  • Page 41 Parameter Set-up: Multicast Setting: to set the indoor monitor in one of the groups or disable this function. Multicast List: to fill in the parameters of multicast group. Indoor monitor will establish multicast calls to other indoor monitors which are set in multicast group.
  • Page 42 No Answer Forward: to enable no answer forwarding function; incoming calls will be forwarded to a specific number if phone is not answered. Forward Target: to enter the specific forward number if C313 enables No Answer Forwarding. No Answer Ring Time: to set the no answer time interval from 0-120 seconds before the call is transferred to a designated number.
  • Page 43 Parameter Set-up: New: press this icon to create a new message Delete: press this icon to clear the messages that have been selected. You can create, delete and view the audio messages of family members recorded in device screen Message > Family MSG. ...
  • Page 44 Akuvox indoor monitor supports four types of Codec (PCMU, PCMA, G729, G722) for encoding and decoding the audio data during the call session. Each type of Codec varies in terms of sound quality. You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment.
  • Page 45 8kHZ G722 64 kbit/s 16kHZ C313 series supports H264 codec. To do the configuration on web Account > Advanced > Video Codecs interface. You can configure the monitor setting on the web interface Phone > Monitor > Door phone.                                                                                     ...
  • Page 46 Device Name: To enter the device name of doorphone, which could be set by users. Destination URL: To set RTSP URL for the doorphone. The RTSP format of Akuvox doorphone is rtsp://device IP/live/ch00_0 User Name: To enter the user's name if required. Password: To enter the password if required.
  • Page 47 You can configure the monitor information for third party camera on the web interface Phone > Monitor > Web camera. Parameter Set-up: Device Name: To enter the name of third-party camera. Destination URL: To set the RTSP URL for third party camera You can also import or export the monitor list in batch in the same interface.
  • Page 48 To capture video image by pressing Capture during monitor or a video call.                                                                                     ...
  • Page 49 You can also disable capture function on device web interface Phone > Key/Display > Others.                                                                                     ...
  • Page 50 Alarm feature is used to connect some alarm detection devices to protect your home safety. Akuvox indoor monitors support 8 alarm connectors which means you can connect 8 different alarm sensors in different rooms of your house. For example, connecting a smoker sensor in your kitchen to detect if the gas is leaking, the indoor monitor will ring and send the alarm message to the target, like community property.
  • Page 51 To set up a location-based alarm sensor on device screen More > Setting > Advance > Zone Settings. Parameter Set-up: Location: set up the location according to where the alarm sensor is stalled. You can select among ten location types: "Bedroom", "Gate", "Door”...
  • Page 52 To check the zone status on Arming > Zone Status screen. To set up a location-based alarm sensor on the device web interface Arming> Zone Setting > Zone Setting.                                                                                     ...
  • Page 53 Parameter Set-up: Location: set up the location according to where the alarm sensor is stalled. You can select among ten location types: “Bedroom”, “Gate”, “Door” “Guest room”,“ Hall”, “Window”, “ Balcony” ,“Kitchen”, “ Study” and "Bathroom”. Zone Type: set up the alarm sensor types. You can select among four sensor types: “Infrared”, “Drmagnet”, “Smoke”, “Gas”, “Urgency”.
  • Page 54 Parameters set up: Location: to display which location the detection device is located. Zone type: to display the type of detection device. Defence delay: it means when users enable the arming mode, there will be 90 seconds delay time for the alarm mode to be activated. Alarm delay: it means when the sensor triggered, there will be 90 seconds delay time to announce the notification.
  • Page 55 After the alarm sensor is set up, you are allowed to customize your alarm text shown on the screen when an alarm is triggered on web Arming> Zone Setting > Customized Alarm interface. Enter the alarm text for the alarm at each location according to your need.
  • Page 56 To switch arming mode, disarm the alarm on Arming screen by pressing their respective icons. Press Disarm icon if you want to clear the Arming Mode.                                                                                     ...
  • Page 57 The triggering of the alarm sensor can be accompanied by the actions you configured in forms of HTTP command, SIP Message, Call, Local Relay for different security purposes. To select and set up actions on web Arming > Alarm Action interface. Parameter Set-up: HTTP Command: enable HTTP command if you want the action to be implemented on a designated third party device...
  • Page 58 To set up the SIP message action receiver on the same web interface. Enter the SIP account to which you want to send the configured SIP message as an action when the alarm is triggered.                                                                                     ...
  • Page 59 To set up the call action, you can enter the SIP or IP number of the device to be called as an action, then enable Alarm Siren for arming zone as needed. To check alarm log on device Arming > Alarm Log screen. To delete the existing alarm log by clicking the top right corner delete icon ...
  • Page 60 You can enable screenlocker function directly on the device More > Setting > Display screen. The device screen will be locked over sleep time. You are required to wake up the device through the password.                                                                                     ...
  • Page 61 Certificates can ensure communication integrity and privacy when deploying Akuvox IP phone. So, when user needs to establish SSL protocol, it is necessary to upload corresponding certificates for verification. C313 series allow user two types of certificates to be uploaded into phone system.
  • Page 62 Client Certificate: When Akuvox IP Phone required an SSL connection with server, the phone must verify the server to make sure it can be trusted. and the server will send its certificate to the Akuvox IP Phone. Then the Phone will verify this certificate according to client certificate list.
  • Page 63 Parameter Set-up: Index: Select the desired value from drop-down list of Index. If select Auto value, the uploaded certificate will be displayed by numeric order. If select value from 1 to 10, the uploaded certificate will be displayed according to the value that user selected. Select File: Click Choose file browse local drive, and locate the desired certificate.
  • Page 64 Local relays in Akuvox indoor monitor can be used to trigger the door access or Chime bell through local relay connector. You can do this configuration on web interface Phone >...
  • Page 65 ring. Open door, when press the unlock icon, the local relay will be opened. You can use the unlock tab during the call to open the door on web Phone > Relay > Relay Setting > Remote Relay interface. You are required to set up the same DTMF code in the door phone and indoor monitor.
  • Page 66 User Name: enter the User name provided by the web relay manufacturer. Password: enter the password provided by the web relay manufacturer. The passwords is authenticated via HTTP and you can define the passwords using “http get” in Action. Web Relay Action: enter the specific web relay action command provided by the web manufacturer for different actions by the web relay.
  • Page 67 the DTMF type, otherwise, DTMF code cannot be applied. You can unlock the door remotely without approaching the device physically for the door access by typing the created HTTP command (URL) on the web browser to trigger the relay when you are not available by the door for the door access. To do this configuration on web interface Phone >...
  • Page 68 Note: DoorNum in the HTTP command above refers to the relay number #1 to be triggered To setup the unlock key inC313 for unlocking on web interface Phone >Key/Display > Key Setting.                                                                                     ...
  • Page 69 You can summon lift at home via lift control feature. To enable and set the display status Lift icon on device web Phone > Lift> Lift Control interface. Parameter set-up: Status: click to enable or disable the lift1 button. Icon: click to select icon for the button. Label: enter the title for the button.
  • Page 70 You can control the home sensor through HTTP command on device web interface Phone > Smart Living. Parameter Set-up: Status: Enable or Disable this button. If select disable, the button won’t be appeared on home control page. Icon: Select On or Off. If On is selected, the icon displays as yellow button.
  • Page 71 17. Firmware Upgrade Firmware of different versions for indoor monitor can be upgraded on the device web Upgrade > Basic interface. Note: Firmware files should be .rom format for upgrade. Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade >...
  • Page 72 DHCP, PNP, TFTP, FTP, HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third-party server which stores configuration files and firmware, which will then be used to update the firmware and the corresponding parameters on the door phone.
  • Page 73 MAC-based configuration files. Akuvox provides you with different Autop methods that enable the indoor monitor to perform provisioning for itself in a specific time according to your schedule. To set up the schedule on device web Upgrade >...
  • Page 74 Parameter Set-up: Power On: select “Power on”, if you want the device to perform Autop every time it boots up. Repeatedly: select “Repeatedly”, if you want the device to perform autop according to the schedule you set up. Power On + Repeatedly: select “Power On + Repeatedly” if you want to combine Power On Mode and Repeatedly mode that will enable the device to perform Autop every time it boots up or according to the schedule you set up.
  • Page 75 Parameter set-up: URL: set up TFTP,HTTP,HTTTPS,ftp server address for the provisioning User Name: set up a user name if the server needs a user name to be accessed to otherwise leave it blank. Password: set up a password if the server needs a password to be accessed to otherwise leave it blank.
  • Page 76 (use the (https://192.168.0.19/) default port 443) Note: Akuvox do not provide users specified server. Please prepare TFTP/FTP/HTTP/HTTPS server by yourself. Note: The general configuration file for the in-batch provisioning is with the format “cfg” taking C313 as an example “r000000000313.cfg (9 “zeros”...
  • Page 77 Parameter Set-up: Call History: select call history among four options: “All”, “Dialed” “Received”, “Missed”, “Forwarded” for the specific type of call log to be displayed. System log in the indoor monitor can be used for debugging purpose. If you want to export the system out to a local PC or to a remote server for debugging, you can set up the function on the web Upgrade >...
  • Page 78 Akuvox technical support. PCAP in Akuvox indoor monitor is used to capture the data package going in and out of the devices for debugging and troubleshooting purpose. You can set up the PCAP on the device web Upgrade >...
  • Page 79 continue to capture data packet even after the data packets reached its 50M maximum in capacity. If you set it as “Disable” the PCAP will stop data packet capturing when the data packet captured reaches the maximum capturing capacity of 1MB. This password is used to enter the advanced settings of the device, including password settings, account numbers, SOS numbers, network settings, etc.
  • Page 80 Note: There are two accounts, one is admin, its password is admin, the other is user, its password is user. If you want to reboot the system setting of the device, you can operate it directly on the device setting screen or on the device web interface. To reboot to the system setting on device Settings >Reboot screen.
  • Page 81 If you want to reboot the device system, you can operate it on the device web Upgrade > Basic interface as well. Moreover, you can set up schedule for the device to be restarted. To set up the device reboot schedule on web Upgrade > Advanced > Reboot Schedule interface.
  • Page 82 If you want to reset the whole device system to the factory setting, you can operate it directly on the device screen More > Setting > Advance > Reset. Device system can also be reset on device web Upgrade > Basic interface without approaching the device.
  • Page 83 ACS: Auto Configuration Server Auto: Automatically AEC: Configurable Acoustic and Line Echo Cancelers ACD: Automatic Call Distribution Autop: Automatic Provisioning AES: Advanced Encryption Standard BLF: Busy Lamp Field COM: Common CPE: Customer Premise Equipment CWMP: CPE WAN Management Protocol DTMF: Dual Tone Multi-Frequency DHCP: Dynamic Host Configuration Protocol DNS: Domain Name System DND: Do Not Disturb...
  • Page 84 HTTP: Hypertext Transfer Protocol HTTPS: Hypertext Transfer Protocol Secure Socket Layer IP: Internet Protocol ID: Identification IR: Infrared LCD: Liquid Crystal Display LED: Light Emitting Diode MAX: Maximum POE: Power Over Ethernet PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation µ-Law PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification...
  • Page 85 A1: You can use the display screen to get the IP information, just check the IP address at More > Status. You can also use Akuvox IP Scanner to search Akuvox devices in the same LAN network. Q2: Do Akuvox devices support opus codec? A2: For now, only Akuvox Android video IP phone R48G can support Opus audio codec.
  • Page 86 Q5: Can I communicate other indoor monitors with the indoor monitor? A5: Akuvox device can communicate with each other, no matter it is indoor monitor, door phone or IP phone. Of course, indoor monitor can call to other indoor monitors, also if you want, you can set other indoor monitor as auto answer mode.

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