Akuvox C319 Administrator's Manual
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Akuvox C319 Administrator's Manual

Indoor monitor
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Summary of Contents for Akuvox C319

  • Page 2 119.30.1.238, and it provides all the configurations for the functions and features of the C319 series indoor monitor. Please visit the Akuvox forum or consult technical support for any new information or the latest firmware.
  • Page 3 Introduction of Icons and Symbols Note • Informative information and advice from the efficient use of the device.
  • Page 4 Related Documentation You are advised to refer to the related documents for more technical information via the link below: https://knowledge.akuvox.com...

  • Page 5: Table Of Contents

    Content 1 Product Overview ..........................1 2 Change Log............................2 3 Model Difference ..........................3 4 Introduction to Configuration Menu ....................5 5 Access the Device ..........................7 5.1 Device Start-up Network Selection ......................7 5.2 Accessing the Device Setting on the Device ................... 8 6 Language and Time Setting ......................
  • Page 6 11.5 Outbound Proxy Server configuration ....................48 11.6 SIP Call DND & Return Code Configuration ..................49 11.7 Device Local RTP configuration ......................50 11.8 Data Transmission Type Configuration ....................51 11.9 Call Setting ............................51 11.10 Intercom Call Configuration (intercom preview, mute) ..............54 11.11 Emergency Call Setting ........................
  • Page 7 21 Call Log............................107 22 Debug............................109 22.1 System Log for Debugging ....................... 109 22.2 PCAP for Debugging ......................... 109 22.3 User Agent ............................110 22.4 Screenshots ............................110 23 Device Integration with Third Party ....................111 23.1 Enter Applications Screen ......................... 111 23.2 Install Third-party App ........................

  • Page 8: Product Overview

    C319 Series Indoor Monitor Administrator Guide 1 Product Overview C319 series is an Android SIP-based with a smooth touch-screen indoor monitor. It can be connected with the Akuvox door phone for audio/video communication, unlocking, and monitoring. Residents can communicate with visitors via audio/video call, and it supports unlocking the door remotely.

  • Page 9: Change Log

    C319 Series Indoor Monitor Administrator Guide 2 Change Log The change log will be updated here along with the changes in the new software version. www.akuvox.com...

  • Page 10: Model Difference

    C319 Series Indoor Monitor Administrator Guide 3 Model Difference Model C319S C319A Feature Quad Core Cortex- Quad Core Cortex- A55/1.9GHz A55/1.9GHz Android 9.0 Android 9.0 Color Black Black Display 10 inch IPS LCD 10 inch IPS LCD Resolution 1280 x 800 1280 x 800 Single microphone，-58dB...
  • Page 11 C319 Series Indoor Monitor Administrator Guide 1xRJ45, 10/100Mbps 1xRJ45, 10/100Mbps Ethernet adaptive adaptive 12VDC/ 12VDC/ Power Supply 1A or IEEE 802.3af PoE 1A or IEEE 802.3af PoE Alarm Input 8 x Alarm Inputs 8 x Alarm Inputs Door Bell Input...

  • Page 12: Introduction To Configuration Menu

    Mode Selection: • Discovery mode: It is a plug and plays configuration mode. Akuvox devices will configure themselves automatically when users power on the devices and connect them to the network. It is super time-saving mode and it will greatly bring users convenience by reducing manual operations.
  • Page 13 It is a convenient tool for property managers to manage, operate, and maintain the community. Tool Selection: Akuvox has many configuration tools for you to set up devices more conveniently. Here we list some common tools, please contact your administrator to get the tool if you need them.

  • Page 14: Access The Device

    C319 Series Indoor Monitor Administrator Guide 5 Access the Device Akuvox indoor monitor system settings can be either accessed on the device directly or on the device web interface. 5.1 Device Start-up Network Selection Akuvox indoor monitor system settings can be either accessed on the device directly or on the device's web interface.

  • Page 15: Accessing The Device Setting On The Device

    C319 Series Indoor Monitor Administrator Guide 5.2 Accessing the Device Setting on the Device 5.2.1 Accessing Device Basic Setting You can access the device's basic setting and advance setting where you can configure different types of functions as needed. To access the device basic setting, swipe your finger left on the home screen, then tap Setting icon .
  • Page 16 C319 Series Indoor Monitor Administrator Guide 5.3 Access the Device Setting on the Web Interface You can also enter the device IP address on the web browser to log in to the device web interface by username and password admin/admin where you can configure and adjust...
  • Page 17 C319 Series Indoor Monitor Administrator Guide parameters, etc. For checking the IP address you can search in device Setting > System Info > Network screen. You can also search the device by IP scanner, which can search all the devices on the same LAN.
  • Page 18 C319 Series Indoor Monitor Administrator Guide Note • You can also obtain the device IP address using the Akuvox IP scanner to log in the device web interface. Please refer to the URL below for the IP scanner application: https://knowledge.akuvox.com/docs/how-to-obtain-ip-address-via-ip-...

  • Page 19: Language And Time Setting

    C319 Series Indoor Monitor Administrator Guide 6 Language and Time Setting 6.1 Language Setting When you first set up the device, you might need to set the language to your need or you can do it later if needed. And the language can either be set up directly on the device or on the device web interface according to your preference.
  • Page 20 C319 Series Indoor Monitor Administrator Guide 6.2.1 Time Setting on the Device To set up time setting on the device Settings > Time&Language screen. Parameter Set-up: • Automatic Date Time: automatic date is switched on by default, which allows the date&...
  • Page 21 C319 Series Indoor Monitor Administrator Guide 6.2.2 Time Setting on the Device Web Interface Time setting on the web Phone >Time interface also allows you to set up the NTP server address that you obtained to automatically synchronize your time and date. And when your time zone is selected, the device will automatically notify the NTP server of its time zone so that the NTP server can synchronize the time zone setting in your device.

  • Page 22: Screen Display Configuration

    C319 Series Indoor Monitor Administrator Guide 7 Screen Display Configuration C319 series indoor monitor allows you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference. 7.1 Screen Display setting on the Device You can configure a variety of features of the screen display in terms of brightness, screen saver and font size, etc.
  • Page 23 C319 Series Indoor Monitor Administrator Guide • Screen Saver: enable the Screen Saver before you can set up screen saver time and screen saver type. • Screen Saver Type: select screen saver type among seven options: SDMC Pictures, Local Pictures, SDMC+Local Pictures, SDMC Videos, Local Videos, SDMC+Local Videos, Clock.

  • Page 24: Screen Display Setting On The Web Interface

    • Wallpaper: select the local wallpaper. 7.2 Screen Display Setting on the Web Interface C319 series indoor monitor allows you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting. 7.2.1 Upload Screen Saver You can upload screen saver pictures separately or in batch to the device and the device web Device >...
  • Page 25 C319 Series Indoor Monitor Administrator Guide 7.2.2 Upload Wall Paper You customize your screen background picture on device web Device > Display Setting > Wall Paper interface to achieve the visual effect and experience you need for your personalized screen background display.

  • Page 26: Icon Screen Display Configuration

    The pictures uploaded should be in .png or .zip format. 7.3 Icon Screen Display Configuration C319 series indoor monitor allows you to customize icon display on the home screen and one more screen for the convenience of your operation. To set it up, go to Device > Display Setting >...
  • Page 27 C319 Series Indoor Monitor Administrator Guide Note • You can configure 4 icons in area 1,2,3, and 4 on the home screen. To configure the more icon display on More Page Display on the same interface. You can also customize the homepage display by selecting your favorite functions, which will be displayed on the home screen.

  • Page 28: Unlock Tab Configuration

    C319 Series Indoor Monitor Administrator Guide 7.4 Unlock Tab configuration You customize your unlock tab on the different screen for the door opening. And you can also select the relay type for the door opening. To set up unlock tab on the talking screen, go to Device > Relay > SoftKey In Talking Page.
  • Page 29 C319 Series Indoor Monitor Administrator Guide Config On Cloud). If you select Config On Cloud, then the relay trigger setting will be synchronized from the SmartPlus Cloud. Scroll down to set up unlock tab on the home screen and More screen, go to Device >...

  • Page 30: Home Screen Display

    C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Status: enable the unlock tabs on the screen. You can see the unlock tabs on the call preview screen. • Display name: name the unlock tab. • Type: select the relay and relay trigger type you want to be triggered by the unlock tab.
  • Page 31 C319 Series Indoor Monitor Administrator Guide www.akuvox.com...

  • Page 32: Sound And Volume Configuration

    C319 Series Indoor Monitor Administrator Guide 8 Sound and Volume Configuration Akuvox C319 series indoor monitors provide you with various types of ringtone and volume configurations ranging from Ring volume, Call volume, Mic volume, Media volume, Touch Sound, and notification sound. You can configure them on the device directly or on the web interface.
  • Page 33 C319 Series Indoor Monitor Administrator Guide • Media Volume: adjust the volume for the video screen saver. • Touch Sound: adjust the icon tapping sound. • Tone Volume: adjust the dial tone volume. • Phone Ringtone: select ringtone for incoming calls.
  • Page 34 C319 Series Indoor Monitor Administrator Guide Note • Doorbell sound files and Alarm Ringtone files to be uploaded must be .WAV or MP3 format. No limitation for the file size. You can also configure the doorbell sound and select the local relay you want to trigger along with the doorbell.
  • Page 35 C319 Series Indoor Monitor Administrator Guide • Doorbell Sound: select your doorbell sound. • Doorbell Timeout: set doorbell duration (from 10sec-5 min). • Relay: select the local relay you want to trigger along with the doorbell. Or you can select none if you don't want to trigger any relay.

  • Page 36: Phone Book Configuration

    C319 Series Indoor Monitor Administrator Guide 9 Phone Book Configuration 9.1 Phone Book Configuration on the Device You can configure the contacts list in terms of adding and modifying contact groups or contacts on the device Contact > Local PhoneBook directly.
  • Page 37 • CameraUrl: enter the RTSP URL for video preview. • Auto Ringtone: select the phone ringtone for incoming calls. Note • Akuvox devices RTSP URL format is rtsp://device IP/live/ch00_0. If you use a third-party device, please confirm the URL format with their company. 9.1.2 Edit Contact You can check and edit the exited contacts in the phonebook list.
  • Page 38 C319 Series Indoor Monitor Administrator Guide 9.1.3 Block List setting on the device You can choose which contact on the contact list you want to move to the block list. Incoming calls from the contacts in the blocklist will berejected.

  • Page 39: Phone Book Configuration On The Web Interface Add/Edit/Delete Search Local

    C319 Series Indoor Monitor Administrator Guide Note • You can delete contacts regardless of whether it is on the All Contacts screen or the Blocklist screen. • 9.2 Phone Book Configuration on the Web Interface Add/Edit/Delete Search Local Contacts You can add, edit and search local contacts. To add contacts, go to Contacts > Local Contacts >...
  • Page 40 C319 Series Indoor Monitor Administrator Guide • Name: enter the contact name. • Number: enter the SIP or IP number of the contact. • Group: select Default for the local contact group. Select Blocklist if you want to put the contact in the blocklist.
  • Page 41 C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Contact Sort By: select Default, then the local contacts will be displayed before the contacts from SmartPlus and SDMC, etc. Select ASCII Code, then the contacts will be displayed in the order based on the first letter of the contact names. Select Created time, then the contacts will be displayed by their created time.

  • Page 42: Network Setting & Other Connection

    C319 Series Indoor Monitor Administrator Guide 10 Network Setting & Other Connection 10.1 Device Network Configuration You can check for the door phone's network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) and static IP connection for the device either on the device or on the device web interface.
  • Page 43 C319 Series Indoor Monitor Administrator Guide gateway, and DNS server address automatically. If you switch off the DHCP mode, the device will be changed to static IP mode, then then the IP address, subnet mask, default gateway, and DNS servers address have to be manually configured according to your actual network environment.
  • Page 44 C319 Series Indoor Monitor Administrator Guide To check and configure network connection on the device web Network > Basic > LAN Port interface. Parameter Set-up: • Type: If the DHCP mode is selected, then the indoor monitor will be assigned by the •...

  • Page 45: Device Deployment In Network

    10.2 Device Deployment in Network Akuvox C319 series indoor monitors should be deployed before they can be properly configured in the network environment in terms of their location, operation mode, address, and extension numbers as opposed to other devices for device control and the convenience of the management.

  • Page 46: Device Nat Setting

    C319 Series Indoor Monitor Administrator Guide • Device Node: specify the device address by entering device location info from the left to the right: Community, Unit, Stair, Floor, Room in sequence. • Device extension: enter the device extension number for the device you installed.
  • Page 47 C319 Series Indoor Monitor Administrator Guide 10.4.2 Device Bluetooth Data Transmission To transfer data via Bluetooth by pressing Pair new device. www.akuvox.com...

  • Page 48: Device Wi-Fi Setting

    C319 Series Indoor Monitor Administrator Guide Note • After successful Bluetooth pairing, data transmission can be carried out. 10.5 Device Wi-Fi Setting In addition to wired connection, the device also supports Wi-Fi connection. To set the Wi-Fi on device Setting > Advance Setting screen.
  • Page 49 C319 Series Indoor Monitor Administrator Guide www.akuvox.com...

  • Page 50: Intercom Call Configuration

    C319 Series Indoor Monitor Administrator Guide 11 Intercom Call Configuration 11.1 IP call & IP Call Configuration IP calls and SIP calls can be made directly on the intercom device by entering the IP number on the device. And you can also disable the direct IP call if you allow no IP call to be made on the device.
  • Page 51 C319 Series Indoor Monitor Administrator Guide 11.1.2 IP Call Configuration To configure the IP call feature and port on the device web Phone > Call Feature > Others interface. Parameter Set-up: • Direct IP Call: tick the check box to enable the direct IP call. For example, if you do not allow direct IP call to be made on the device, you can untick the check box to terminate the function.

  • Page 52: Sip Call &Sip Call Configuration

    11.3 SIP Account Registration Akuvox C319 series indoor monitors support two SIP accounts that can all be registered according to your applications. For example, you can switch between the two SIP accounts.
  • Page 53 C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Account1/Account2: select Account1 or Account2. Account1 is the default SIP account. • SIP Port: enter the SIP server port for communication. The SIP port is 5060 by default. The parameter settings for SIP account registration can be configured on the Account setting screen and they can also be configured on the device web Account >...

  • Page 54: Sip Server Configuration

    C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Status: check to see if the SIP account is registered or not. • Account: select Account1 or Account2. • Account Enabled: check to activate the registered SIP account. • Display Label: configure the device label to be shown on the devicescreen.

  • Page 55: Outbound Proxy Server Configuration

    C319 Series Indoor Monitor Administrator Guide • Registration Period: set up SIP account registration time span. SIP re-registration will start automatically if the account registration fails during the registration time span. The default registration period is 1800, ranging from 30-65535s.

  • Page 56: Sip Call Dnd & Return Code Configuration

    C319 Series Indoor Monitor Administrator Guide 11.6 SIP Call DND & Return Code Configuration DND (Do not disturb) setting allows you not to be disturbed by any unwanted incoming SIP calls. You can set up DND related parameters properly on the device web Device > Call Feature >...

  • Page 57: Device Local Rtp Configuration

    C319 Series Indoor Monitor Administrator Guide 11.7 Device Local RTP configuration For the device network data transmission purpose, device needs to be set up with a range of RTP port (Real-time Transport Protocol) for establishing an exclusive range of data transmission in the network.

  • Page 58: Data Transmission Type Configuration

    11.9.1 Auto-answer Configuration C319 will auto answer all incoming calls if call auto-answer is enabled and receive live stream if live stream is enabled. To do the configuration on web Account > Advanced >...
  • Page 59 C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Auto Answer: turn on the Auto Answer function by ticking the square box. • Auto Answer Delay: set up the delay time (from 0-30 sec.) before the call can be answered automatically. For example, if you set the delay time as 1 second, then the call will be answered in 1 second automatically.
  • Page 60 C319 Series Indoor Monitor Administrator Guide SIP/IP numbers can be imported to or exported out of the indoor monitor in batch on web Device > Call Feature > Auto Answer AllowList. Note • SIP/IP number files to be imported or exported must be in either .xml or .csv format.

  • Page 61: Intercom Call Configuration (Intercom Preview, Mute)

    Thus it protects your privacy. • If an incoming call is received on a video basis on the C319, then both of you and the calling party can see each other in the two-way video call.

  • Page 62: Emergency Call Setting

    C319 Series Indoor Monitor Administrator Guide 11.11 Emergency Call Setting Emergency call is used to call three emergency contacts when you are in urgent status. Especially for the elders and children. To display Emergency call softkey on web Device >...

  • Page 63: Multicast Configuration

    • Account: select the account from which you want to make SOS calls. To set it up on the web interface, go to Device > Intercom > SOS. 11.12 Multicast Configuration C319 allows you to conduct one-to-many broadcasting via multicast function on web Device > Multicast > Multicast List interface. www.akuvox.com...

  • Page 64: Call Forwarding Setting

    C319 Series Indoor Monitor Administrator Guide 11.13 Call Forwarding Setting Call Forward is a feature used to redirect an incoming call to a specific third party. Users can redirect the incoming call based on different scenarios. Typically, call forward has three modes: Always Forward/ No Answer Forward/Busy Forward.
  • Page 65 • No Answer Forward: to enable no answer forwarding function; incoming calls will be forwarded to a specific number if phone is not picked up within no answer ring time. • Target Number: to enter the specific forward number if C319 enables always forward / busy forward / no answer forward.
  • Page 66 C319 Series Indoor Monitor Administrator Guide • Target Number: to enter the specific forward number if C319 enables the busy forward. • No Answer Forward: to enable no answer forwarding function; incoming calls will be forwarded to a specific number if phone is not picked up within no answer ring time.

  • Page 67: Intercom Message Setting

    You can read, create, and delete messages on the Message screen. 12.1 Manage Messages You can check, create and clear messages as needed on the C319 indoor monitor Message screen. Click Add to create a new text message and Clean icon to delete the existing messages.
  • Page 68 C319 Series Indoor Monitor Administrator Guide • Family MSG: you can record audio messages for your family members. www.akuvox.com...

  • Page 69: Audio& Video Codec Configuration For Sip Calls

    13 Audio& Video Codec Configuration for SIP Calls 13.1 Audio Codec Configuration Akuvox indoor monitor supports seven types of Codec (iLBC_13_3, iLBC_15_2, L16, PCMU, PCMA, G729, and G722 for encoding and decoding the audio data during the call session. Each type of codec varies in terms of sound quality. You can select the specific codec with different bandwidths and sample rates flexibly according to the actual network environment.

  • Page 70: Video Codec Configuration

    13.2 Video Codec Configuration X933/C319 series supports VP8, H263, H264, and H265 codec that provides a better video quality at a much lower bit rate with different video quality and payload. To do the configuration on web Account > Advanced > Video Codecs interface. Choose an available video codec and set up the codec parameters.
  • Page 71 C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Name: check to select the H264 video codec format for the door phone video stream. H264 is the video codec by default. • Resolution: select the code resolution for the video quality among four options: QCIF, CIF, VGA, 4CIF, and 720P according to your actual network environment.

  • Page 72: Security

    SIP number of the door phone in the device number and fill in the device name. Then set up the RTSP address. The RTSP format of the Akuvox door phone is rtsp://deviceIP/live/ ch00_0. Enable or disable display in the call. If enabled, when there is an incoming call from the monitor, the video will be displayed.
  • Page 73 C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Device Number: type in the monitored device number for identification • Device Name: type in the device name for identification. • RTSP Address: type in the RTSP address of the monitored device. RSTPformat: Device IP address/live/ch00_0.
  • Page 74 C319 Series Indoor Monitor Administrator Guide 14.1.2 Video Image Capturing To capture video image by pressing Monitor > Capture on the device screen. www.akuvox.com...
  • Page 75 C319 Series Indoor Monitor Administrator Guide 14.1.3 RTSP Authentication You can set the RTSP authentication to allow the indoor monitor to be monitored via RTSP audio stream. For example, you can apply this feature in the baby's room where babies can be monitored on an audio basis for safety.

  • Page 76: Alarm And Arming Configuration

    Alarm feature is used to connect some alarm detection devices to protect your home safe. Akuvox indoor monitors support 8 alarm connectors which means you can connect 8 different alarm sensors in different rooms of your house. For example, connecting a smoker sensor in your kitchen to detect if the gas leak, the indoor monitor will ring up and send the alarm message to the target, like community property.
  • Page 77 C319 Series Indoor Monitor Administrator Guide To check the zone status on Arming > Zone Status screen. www.akuvox.com...
  • Page 78 C319 Series Indoor Monitor Administrator Guide 14.2.2 Configure Alarm and Arming on the Web Interface To set up a location-based alarm sensor on the device web Arming> Zone Setting > Zone Setting interface. Parameter Set-up: • Location: set up the location according to where the alarm sensor is installed. You can select among ten location types: Bedroom, Gate, Door, Guest room, Hall, Window, Balcony, Kitchen, Study and Bathroom.
  • Page 79 C319 Series Indoor Monitor Administrator Guide Parameters Set-up: • Location: to select which location the detection device is in, including Bedroom, Guest room, Hall, Window, Balcony, Kitchen, Study andBathroom. • Zone type: to select which type of detection device, including Infrared, Drmagnet, Smoke, Gas, and Urgency.
  • Page 80 C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Customized Alarm Enable: enable the feature before you can type in the customized alarm text. • Alarm Context: type in the alarm text in the specific arming zone. The alarm text will be displayed when an arming is triggered.
  • Page 81 C319 Series Indoor Monitor Administrator Guide 14.2.6 Configure Alarm Ringtone You can upload customized alarm ringtone by choosing the local audio file on web Device > Audio > Alarm Ringtone Upload interface. Note • The file format of customized ringtone should be .wav.
  • Page 82 C319 Series Indoor Monitor Administrator Guide 14.2.7.1 Select Alarm Action Types To select and set up actions on web Arming > Alarm Action > Alarm Action interface. www.akuvox.com...
  • Page 83 C319 Series Indoor Monitor Administrator Guide 14.2.8 Configure Alarm Action via HTTP Command To set up the HTTP Command action, you can click Enable in the Send HTTP field to enable the actions for the alarm sensor installed in different locations. Then enter the HTTP command provided by the manufacturer of the device on which the action is to be carried.
  • Page 84 C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Send SIP Message: enable it before you can send the customized messages to a designated SIP number or an IP number when the alarm is triggered. • SIP message: type in the message you want to send to the designated SIP number or IP number when the alarm is triggered.

  • Page 85: Screen Unlock Setting

    C319 Series Indoor Monitor Administrator Guide • Call Number: type in the SIP number or IP number to receive the calls when the alarm is triggered. • Make Call Enable: enable it so that a call will go to the designated SIP or IP number when alarm is triggered.
  • Page 86 C319 Series Indoor Monitor Administrator Guide 14.3.1 Screen Unlock by PIN code You can unlock the device screen by entering the preset PIN code when the screen is locked. Note • The default unlock PIN is 123456. www.akuvox.com...

  • Page 87: Voice Encryption

    C319 Series Indoor Monitor Administrator Guide 14.4 Voice Encryption The encryption function provides you with greater security for the intercom call. The indoor monitor supports three modes of voice encryption: SRTP(Compulsory), SRTP(Optional), ZRTP(Optional) on web Account > Advanced > Encryption interface.

  • Page 88: Remote Control

    C319 Series Indoor Monitor Administrator Guide 14.5 Remote Control Remote control function supports configuring a specific server to send HTTP commands or request to the indoor monitor to do some specific action on web Device > Relay > Remote Control interface.

  • Page 89: Door Access Control Configuration

    C319 Series Indoor Monitor Administrator Guide 15 Door Access Control Configuration 15.1 Relay Switch Setting 15.1.1 Local Relay Setting Local relays in the indoor monitor can be used to trigger relay for the door access and trigger chime bell as needed in different scenarios. You can do this configuration on web Device >...

  • Page 90: Web Relay Setting

    C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • DTMF Code: to set the DTMF code for the remote relay, which is # bydefault. 15.2 Web Relay Setting In addition to the relay that is connected to the indoor monitor, you can also control the door access using the network-based web relay.

  • Page 91: Door Unlock Configuration

    C319 Series Indoor Monitor Administrator Guide • IP/SIP: enter the relay extension information, which can be an IP address or SIP account of an intercom device such as an indoor monitor, so that the specific action command will be sent when unlock is performed on the intercom device, while this setting is optional.
  • Page 92 C319 Series Indoor Monitor Administrator Guide • Payload: select payload 96-127 for data transmission identification. Note • Please refer to the chapter Relay Switch Setting for the specific DTMF code setting. Intercom devices involved must be consistent in the DTMF type, otherwise, DTMF code cannot be applied.
  • Page 93 C319 Series Indoor Monitor Administrator Guide • Remote Open Relay Via HTTP Allowlist: enable it and type in, for example, the IP address of the server that you allows to send the HTTP command to the indoor monitor to trigger the local relay.

  • Page 94: Lift Control

    C319 Series Indoor Monitor Administrator Guide 16 Lift Control You can summon lift at home via the lift control feature. 16.1 Configure Lift Control To enable and set the display status Lift icon on device web Device > Lift> Lift Control interface.
  • Page 95 C319 Series Indoor Monitor Administrator Guide If there are huge amounts of Prompts need to be added, you can click Export tab to export a template, after editing to import/export. www.akuvox.com...

  • Page 96: Firmware Upgrade

    C319 Series Indoor Monitor Administrator Guide 17 Firmware Upgrade Firmwares of different versions for the indoor monitors can be upgraded on the device web Upgrade > Basic interface. Note • Firmware files should be .zip format for the upgrade. www.akuvox.com...

  • Page 97: Backup

    C319 Series Indoor Monitor Administrator Guide 18 Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade > Advanced > Others interface if needed. www.akuvox.com...

  • Page 98: Auto-Provisioning Via Configuration File

    Auto-provisioning is a feature used to configure or upgrade devices in batch via third party servers. DHCP, PNP, TFTP, FTP, HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third party server which stores configuration files and firmware, which will then be used to update the firmware and the corresponding parameters on the door phone.

  • Page 99: Autop

    19.3 Autop Akuvox provides you with different Autop methods that enable the indoor monitor to perform provisioning for itself in a specific time according to your schedule. To set up the schedule on device web Upgrade > Advanced > Automatic Autop interface.

  • Page 100: Dhcp Provisioning Configuration

    C319 Series Indoor Monitor Administrator Guide • Repeatedly: select Repeatedly, if you want the device to perform Autop according to the schedule you set up. • Power On + Repeatedly: select Power On + Repeatedly if you want to combine Power On mode and Repeatedly mode that will enable the device to perform Autop every time it boots up or according to the schedule you setup.
  • Page 101 C319 Series Indoor Monitor Administrator Guide Note • The custom Option type must be a string. The value is the URL of TFTP server. Parameter Set-up: • Custom Option: enter the DHCP code that matched with corresponding URL so that device will find the configuration file server for the configuration or upgrading.

  • Page 102: Static Provisioning Configuration

    C319 Series Indoor Monitor Administrator Guide • DHCP Option 43: If the device does not get an URL from DHCP Option 66, it will automatically use DHCP Option 43. This is done within the software and the user does not need to specify this. To make it work, you need to configure the DHCP server for option 43 with the update server URL in it.
  • Page 103 C319 Series Indoor Monitor Administrator Guide • URL: set up TFTP, HTTP, HTTPS, FTP server address for theprovisioning. • User Name: set up a user name if the server needs an user name to be accessed to otherwise leave it blank.

  • Page 104: Voice Assistant

    C319 Series Indoor Monitor Administrator Guide 20 Voice Assistant You can configure voice assistant named Albert to perform a variety of functions related to intercom calls, open-door, arming modes, etc. on the device. And you can also set up the specific relay to be triggered by the voice assistant for the door access control. To configure the voice assistant on device Settings >...
  • Page 105 C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Language Type: select the language according to your need. • Recognition Sensitivity: adjust the voice assistance recognition sensitivity among Low, Normal, and High according to your need. • Talk Mode: move the toggle switch to the right if you want to enable the talk mode.
  • Page 106 C319 Series Indoor Monitor Administrator Guide Voice Command Description Voice Prompt Use it when you want to clear the arming mode when the arming alarm is triggered. (You are Intruder mode off Please Input Password required to enter the disarm password in the pop-out window initiated by the voice assistant.)
  • Page 107 C319 Series Indoor Monitor Administrator Guide • Sure, sleep mode is • OK, start sleep mode, have a good night Use it when you want to change Sleep mode • Alright, sleep mode the arming mode to sleep mode. is opened, have a nice dream •...
  • Page 108 C319 Series Indoor Monitor Administrator Guide • Sure, home mode is • OK, start home mode Use it when you want to change Home mode • Alright, home mode the arming mode to home mode. is opened • Made it •...
  • Page 109 C319 Series Indoor Monitor Administrator Guide • Sure, the door is open • The door is open for Use it when you want to open the • No problem, open Open the door door. the door • Opened, alwayshere for you Yep, door is opened •...
  • Page 110 C319 Series Indoor Monitor Administrator Guide • Got it, calling SOS as soon as possible • OKay, be relaxed, making an emergency call now • Calling ambulance • Calling SOS now, Use it when you want to dial SOS please hold on Emergency number.
  • Page 111 C319 Series Indoor Monitor Administrator Guide Use it when you want to call carer • Please choose one Call carer you named and set up in the for calling phonebook. • sorry I didn't getthat • Got it, please check •...
  • Page 112 C319 Series Indoor Monitor Administrator Guide • Sure, mute is off • Mute is closed, to Use it when you want to unmute mingle with the your voice on the indoor monitor Disable mute world so that the caller or callee will be •...
  • Page 113 C319 Series Indoor Monitor Administrator Guide Enable it to allow the fuzzy match manager calls. example, if you have multiple manager call contacts: Call Fuzzy Match manager1, and manager2, then you will be required to select the specific manager call contact when using Call manager voice command.

  • Page 114: Call Log

    C319 Series Indoor Monitor Administrator Guide 21 Call Log If you want to check on the calls inclusive of the dial-out calls, received calls, and missed calls in a certain period of time, you can check and search the call log on the device web Contacts >...
  • Page 115 C319 Series Indoor Monitor Administrator Guide www.akuvox.com...

  • Page 116: Debug

    Akuvox technical support. 22.2 PCAP for Debugging PCAP in Akuvox indoor monitor is used to capture the data package going in and out of the devices for debugging and troubleshooting purpose. You can set up the PCAP on the...

  • Page 117: User Agent

    C319 Series Indoor Monitor Administrator Guide device web Upgrade > Diagnosis > PCAP interface properly before using it. Parameter Set-up: • Specific Port: select the specific ports from 1-65535 so that only the data packet from the specific port can be captured. You can leave the field blank by default.

  • Page 118: Device Integration With Third Party

    C319 Series Indoor Monitor Administrator Guide 23 Device Integration with Third Party 23.1 Enter Applications Screen The content of this part mainly teaches you how to enter the APK interface through hidden operations. To do the configuration on device Settings > System Info interface. You can press on User Mode 10 times and press Admin Mode and press Confirm for the confirmation.

  • Page 119: Install Third-Party App

    C319 Series Indoor Monitor Administrator Guide 23.2 Install Third-party App You can install the third-party App to your device on the device web Device >Third-party APK interface. Choose a suitable .apk file from PC to upload. If you want to clear the apk file uploaded, click Reset.
  • Page 120 C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • App Name: select the App Name to be configured. • Interval Without Operating (Sec): tick the check box to set the app returning time- interval when there is no operation on the device.

  • Page 121: Pbx Feature

    C319 Series Indoor Monitor Administrator Guide 24 PBX Feature C319 Android indoor monitor has built-in the PBX server which allows the indoor to serve as an intercom monitor and a SIP PBX, so users do not bother to prepare an extra SIP PBX again.

  • Page 122: Pbx Configuration On The Device

    C319 Series Indoor Monitor Administrator Guide 24.1 PBX Configuration on The Device Enable the PBX feature on the device Advance Settings > PBX screen to check and manage SIP accounts. 24.1.1 Enable PBX Service In the PBX interface,tap on the upper right corner to enable thePBX.
  • Page 123 C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Media mode: select Default if the intercom devices are deployed in the same LAN network. Select Bypass if the devices are deployed in the different LAN networks where PBX serves as a bridge or a media for the network data transmission.
  • Page 124 C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Status: to show whether the account is registered or not. • Username: to enter the extension number registered onto SIP server. www.akuvox.com...
  • Page 125 C319 Series Indoor Monitor Administrator Guide • Display Name: enter the display name of this account, which will be shown on other devices when making calls. • Password: to enter the password of the corresponding users. • Enabled Status: to activate SIP account.
  • Page 126 C319 Series Indoor Monitor Administrator Guide Parameter Set-up: • Group Name: the name of a ringgroup. • Quick Dial: a number of this ring group. 24.2 PBX Configuration on the Web Interface You can do the same configuration on web PBX > Basic and PBX > Ring Group interface.
  • Page 127 C319 Series Indoor Monitor Administrator Guide www.akuvox.com...

  • Page 128: Password Modification

    C319 Series Indoor Monitor Administrator Guide 25 Password Modification 25.1 Modify Device Basic Setting Password To do the configuration on device Settings > Advanced Settings > Protected Code screen to choose System Code to change a new password. The default password is 123456.

  • Page 129: Modify Device Web Interface Password

    C319 Series Indoor Monitor Administrator Guide 25.3 Modify Device Web Interface Password To modify the web interface password, you can do it on the device web Security > Basic > Web Password Modify interface. Select Admin for the administrator account and User for the User Account.
  • Page 130 C319 Series Indoor Monitor Administrator Guide Advanced Settings > Protected Code > Browser Code screen. The default password is 123456. www.akuvox.com...

  • Page 131: System Reboot&Reset

    C319 Series Indoor Monitor Administrator Guide 26 System Reboot&Reset 26.1 Reboot 26.1.1 Reboot on the Device If you want to restart the system setting of the device, you can operate it directly on the device setting screen or on the device web interface.
  • Page 132 C319 Series Indoor Monitor Administrator Guide 26.1.2 Reboot on the Web Interface If you want to restart the device system, you can operate it on the device web Upgrade > Basic interface as well. Moreover, you can set up a schedule for the device to be restarted.

  • Page 133: Reset

    C319 Series Indoor Monitor Administrator Guide 26.2 Reset 26.2.1 Reset on the Device If you want to reset the whole device system to the factory setting, you can operate it directly on the device Settings > Advance Settings > Reset&Reboot screen.
  • Page 134 C319 Series Indoor Monitor Administrator Guide 26.2.2 Reset on the Web Interface Device system can also be reset on device web Upgrade > Basic interface without approaching the device. If you only want to reset to the configuration file to the factory setting, you can click Reset Config on the same page.

  • Page 135: Abbreviations

    C319 Series Indoor Monitor Administrator Guide 27 Abbreviations ACS: Auto Configuration Server Auto: Automatically AEC: Configurable Acoustic and Line Echo Cancelers ACD: Automatic Call Distribution Autop: Automatical Provisioning AES: Advanced Encryption Standard BLF: Busy Lamp Field COM: Common CPE: Customer Premise Equipment...
  • Page 136 C319 Series Indoor Monitor Administrator Guide RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator NO: Normal Opened NC: Normal Connected NTP: Network Time Protocol NAT: Network Address Translation NVR: Network Video Recorder ONVIF: Open Network Video Interface Forum...

  • Page 137: Faq

    A1: You can use the display screen to get the IP information, just check the IP address at setting, basic info. You can also use Akuvox IP Scanner to search Akuvox devices in the same LAN network. Q2: Do Akuvox devices support Opus codec? A2: For now, only Akuvox Android video IP phone R48G can support Opus audio codec.

  • Page 138: Contact Us

    C319 Series Indoor Monitor Administrator Guide 29 Contact Us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.

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