Ricoh Pro C9100 Operating Instructions Manual page 184

7. Troubleshooting
L0208-000 / L0208-002
The account is locked because the number of allowed authentication attempts has reached its maximum.
• Ask the user administrator to unlock the account.
L0307-001
An authentication error occurred because the Address Book is being used at another location.
• Wait a few minutes, and then try again.
L0400-210
Failed to obtain user information in LDAP search.
• The search conditions for the login attribute might not be specified or the specified search
information is unobtainable.
• Make sure the login name attribute is specified correctly.
L0406-003
An authentication error occurred because the user name contains a space, colon (:), or quotation mark
(").
• Create the account again if the account name contains any of these prohibited characters.
• If the account name was entered wrongly, enter it correctly and log in again.
L0406-200
Authentication cannot be completed because of significant numbers of authentication attempts.
• Wait a few minutes, and then try again.
• If the situation does not improve, make sure that an authentication attack is not occurring.
• Notify the administrator of the screen message by e-mail, and check the system log for
authentication attack potentials.
L0406-201
Authentication is disabled in the LDAP server settings.
• Change the LDAP server settings in administrator tools, in "System Settings".
L0406-202/L0406-203: Case 1
There is an error in the LDAP authentication settings, LDAP server, or network configuration.
• Make sure that a connection test is successful with the current LDAP server configuration.
If connection is not successful, an error in the network settings might have occurred.
Check the domain name or DNS settings in "Interface Settings".
• Make sure the LDAP server is specified correctly in the LDAP authentication settings.
• Make sure the login name attribute is entered correctly in the LDAP authentication settings.
• Make sure the SSL settings are supported by the LDAP server.
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