Ricoh Pro C9100 Operating Instructions Manual page 180

7. Troubleshooting
W0400-102
Kerberos authentication failed because the server is not functioning correctly.
• Make sure that the server is functioning properly.
W0400-200
Due to significant numbers of authentication attempts, all resources are busy.
• Wait a few minutes, and then try again.
W0400-202: Case 1
The SSL settings on the authentication server and the machine do not match.
• Make sure the SSL settings on the authentication server and the machine match.
W0400-202: Case 2
The user entered sAMAccountName in the user name to log in.
• If a user enters sAMAccountName as the login user name, ldap_bind fails in a parent/subdomain
environment. Use UserPrincipleName for the login name instead.
W0406-003
An authentication error occurred because the user name contains a space, colon (:), or quotation mark
(").
• Create the account again if the account name contains any of these prohibited characters.
• If the account name was entered wrongly, enter it correctly and log on again.
W0406-101
Authentication cannot be completed because of significant numbers of authentication attempts.
• Wait a few minutes, and then try again.
• If the situation does not improve, make sure that an authentication attack is not occurring.
• Notify the administrator of the screen message by e-mail, and check the system log for
authentication attack potentials.
W0406-107: Case 1
The UserPrincipleName (user@domainname.xxx.com) form is being used for the login user name.
• The user group cannot be obtained if the UserPrincipleName (user@domainname.xxx.com) form is
used.
• Use "sAMAccountName(user)" to log in, because this account allows you to obtain the user group.
W0406-107: Case 2
Current settings do not allow group retrieval.
• Make sure the user group's group scope is set to "Global Group" and the group type is set to
"Security" in group properties.
178