Troubleshooting - Bosch SmartGrow Life MSGP3L CN Series Information For Use

9 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
Fault
Light unit will light up
continuously red until
the water bowl is re-
moved.
Light unit does not
light up.
Cause and troubleshooting
The pump is blocked or the impeller is missing.
Check that the pump impeller is positioned cor-
1.
rectly.
Check that the pump housing is positioned cor-
2.
rectly.
The device is standing on a magnetic metal surface.
Check whether the location is suitable in the long
1.
term.
→ "General information", Page 24
Select a different location.
2.
Device is not connected to the power supply.
Check whether the power supply is plugged into a
1.
socket.
Check whether the connecting cable is properly
2.
connected to the docking unit.
Ambient temperature above 40 °C. The overtemperat-
ure protection has switched the device off.
Check whether the location is suitable in the long
1.
term.
→ "General information", Page 24
Close curtains or blinds to lower the room temper-
2.
ature.
Sleep mode is switched on or lighting has been
switched off manually.
→ "Setting sleep mode", Page 28
1.
→ "Dimming or switching off the lighting temporar-
2.
ily", Page 29
Light unit has an electronic fault
Disconnect the device from the power supply for a
1.
few hours to reset the light unit.
Reconnect the device.
2.
Note: If the fault cannot be eliminated in this manner,
please contact customer service.
Troubleshooting en
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