Selecting the Location
The location of the device depends on its remoteness from the hub, and
obstacles hindering the radio signal transmission: walls, floors, large
objects inside the room.
Do not install Key Pad:
1. Near the radio transmission equipment, including that operates in
2G/3G/4G mobile networks, Wi-Fi routers, transceivers, radio stations, as
well as an Ajax hub (it uses a GSM network).
2. Close to electrical wiring.
3. Close to metal objects and mirrors that can cause radio signal attenuation
or shading.
4. Outside the premises (outdoors).
5. Inside premises with the temperature and humidity beyond the range of
permissible limits.
6. Closer than 1 m to the hub.
Check the Jeweller signal strength at the installation location
During testing, the signal level is displayed in the app and on the keyboard
with security mode indicators (Armed mode), (Disarmed mode), (Night
mode) and malfunction indicator Х.
If the signal level is low (one bar), we cannot guarantee the stable
operation of the device. Take all possible measures to improve the quality
of the signal. At least, move the device: even a 20 cm shift can significantly
improve the quality of signal reception.
If the device has low or unstable signal strength even after moving, use
a ReX Radio signal range extender.
Key Pad is designed for operation when fixed to the vertical surface. When
using Key Pad in hands, we cannot guarantee successful operation of the
sensor keyboard.
Need help?
Do you have a question about the Key Pad and is the answer not in the manual?