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Poor
icemaking
results
Ice is getting
stuck.
If the above steps do not resolve an issue you are facing, contact help.Kogan.com for
assistance.
There is poor heat
dissipation.
The water
temperature is too
high.
The ambient
temperature is too
high.
Occasional
occurrence in low
temperatures.
Ensure there is at least a 25cm clearance on
all sides of the ice cube maker for proper
ventilation.
Refill the water reservoir with water between
8–25°C.
Ensure the ambient temperature is between
5–32°C.
The ice cube maker will automatically enter
standby after three instances of ice sticking
and run again automatically after 20
minutes.
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