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344 MBUX multimedia system
344
T T r r igg
igger ering an aut
ing an automatic Mer
omatic Mercedes-Benz emer-
cedes-Benz emer-
g g ency call
ency call
R R eq equir uirements:
ements:
The vehicle is switched on.
R
The starter battery is su ciently charged.
R
The Mercedes-Benz emergency call system trig-
gers an emergency call automatically in the fol-
lowing cases:
A er activation of the restraint systems such
R
as airbags or Emergency Tensioning Devices
a er an accident
A er an automatically initiated emergency
R
stop by Active Emergency Stop Assist
The emergency call has been made:
A voice connection is made to the Mercedes-
R
Benz emergency call center.
A message with accident data is transmitted
R
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
The SOS button in the overhead control panel
ashes until the emergency call is nished.
It is not possible to immediately end an automatic
emergency call.
If no connection can be made to the emergency
services either, a corresponding message appears
in the media display.
Dial the local emergency number on your
#
mobile phone.
If an emergency call has been initiated:
www.carobook.com
Remain in the vehicle if the road and tra c
R
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
Based on the call, the operator decides
R
whether it is necessary to call rescue teams
and/or the police to the accident site.
If no vehicle occupant answers, an ambulance
R
is sent to the vehicle immediately.
T T r r igg
igger ering a manual Mer
ing a manual Mercedes-Benz emerg
cedes-Benz emergency
call
call
T T o use t
o use the SOS butt
he SOS button in t
on in the ov
he over erhead con-
#
tr trol panel:
ol panel: press the SOS button at least one
second long (
page 336).
/
or
T T o use v
o use voice contr
oice control: ol: use the voice commands
#
of the MBUX Voice Assistant.
The emergency call has been made:
A voice connection is made to the Mercedes-
R
Benz emergency call center.
A message with accident data is transmitted
R
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
Remain in the vehicle if the road and tra c
R
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
Based on the call, the operator decides
R
whether it is necessary to call rescue teams
and/or the police to the accident site.
ency
head con-
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