Advertisement
Press me button 1.
#
Making an emergency call
Making an emerg
ency call
To open the cover of SOS button 2, press it
#
brie y.
Press and hold SOS button
#
second.
If a Mercedes me call is active, an emergency call
can still be triggered. This has priority over all
other active calls.
Inf Infor ormation about t
mation about the Mer
he Mercedes me call using t
cedes me call using the he
me butt
me button on
A call to the Mercedes-Benz Customer Center has
been initiated via the me button in the overhead
control panel or the multimedia system
(
page 336).
/
Using the voice dialog system you access the
desired service:
Accident and Breakdown Management
R
Mercedes-Benz Customer Center for general
R
information about the vehicle
You can nd information on the following topics:
Activation of Mercedes me connect
R
Operating the vehicle
R
Nearest authorized Mercedes-Benz Center
R
Other products and services from Mercedes-
3
for at least one
R
Benz
Data is transferred during the connection to the
Mercedes-Benz Customer Center (
Calling the Mer
Calling t
he Mercedes-Benz cust
www.carobook.com
t t he multimedia syst
he multimedia system
R R eq equir uirements:
ements:
Access to a GSM network is available.
R
The contract partner's GSM network coverage
R
is available in the respective region.
The vehicle must be switched on so that vehi-
R
cle data can be transferred automatically.
page 338).
/
cedes-Benz customer cent
omer center using
er using
em
MBUX multimedia system 337
Multimedia system:
©
Phone
©
4
5
5
Call
Mercedes me
connect.
#
A er con rmation, the multimedia system
sends the required vehicle data. The data
transfer is shown on the central display.
Then, you can select a service and be connected
to a specialist at the Mercedes-Benz customer
center.
Calling t
Calling the Mer
he Mercedes-Benz Cust
cedes-Benz Customer Cent
automatic accident or br
aut
omatic accident or breakdo
eakdown det
R R eq equir uirements:
ements:
The vehicle has detected an accident or break-
R
down situation.
The vehicle is stationary.
R
The hazard warning lights are switched on.
R
%
This function is not available in all countries.
The vehicle can detect accident or breakdown sit-
uations under certain circumstances.
337
omer Center er a er
a er
wn detection
ection
Advertisement
