Advanced Call Features; Call Park And Call Retrieve; Parking Or Retrieving A Call With A Park Or Retrieve Key; State Indicator Of The Park/Retrieve Key - Yealink One Talk CP925 User Manual

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Advanced call features

You can perform some server-dependent tasks on the phone. Contact your system administrator to find out if your phone supports these
advanced call features.

Call park and call retrieve

You can park a call, and then retrieve the call either from your phone or another phone. After parked, the call is placed on hold, you can
continue the conversation after retrieving it.

Parking or retrieving a call with a Park or Retrieve key

You can easily use a Park key to park a call to a specific extension (if the FAC mode is set) or shared parking lot (if the Transfer mode is set), and
quickly retrieve this parked call using a retrieve key.

State indicator of the Park/Retrieve key

You can get the call park/retrieve status by viewing the icon indicator of the Park/Retrieve key.
Icons
Description
Park successfully/Idle state
Ringing state

Parking a call using a Park key

You can set a line key as a Park key, and specify an extension or a shared parking lot you want to park a call to for this key. By using the Park
key, you can park a call quickly.
Before you begin
Check with your system administrator if the FAC or Transfer mode is set on your phone, and if Account ID is necessary for this key.
Procedure
1.
Tap DSSKey.
2.
Long tap the desired line key.
3.
Select Key Event from the Type field.
4.
Select Call Park from the Key Type field.
(Optional) Select the desired line from the Account ID field.
5.
Do one of the following:
(Optional) Enter the string that will appear on the phone screen in the Label field.
Enter the park extension number or the shared parking lot you want to park the call to in the Value field.
Select
and select the desired contact.
6.
Select
.
During a call, you can the Call Park key, and the call is parked to the desired extension or the shared parking lot directly.

Retrieving a parked call using a Retrieve key

You can set a line key as a Retrieve key, and specify a parked extension or retrieve lot you want to retrieve a parked call from for this key. By
using the Retrieve key, you can retrieve a parked call quickly.
Before you begin
Check with your system administrator if the FAC or Transfer mode is set on your phone, and if Account ID is necessary for this key.
Procedure
Icons
Description
Park failed
Retrieve parked call
User guide
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