Yealink CP925 User Manual
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Yealink CP925 User Manual

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Summary of Contents for Yealink CP925

  • Page 2: Table Of Contents

    Table of Contents Table of Contents Table of Contents Before You Begin Related Documentation Getting Started Hardware Overview CP925 Hardware Mute Touch Key LED Indicators Screen and Icons Control Center Idle Screen The Dsskey Screen Calls Screen Icons in the Status Bar...
  • Page 3 Yealink CP925 User Guide Keep Mute Holding and Resuming Calls Holding a Call Resuming a Held Call Redirecting Incoming Calls Forwarding All Incoming Calls to a Contact Forwarding All Incoming Calls on All Lines Deactivating Call Forward Forwarding an Incoming Call Manually...
  • Page 4 Table of Contents Picking up a Call Directly Picking up a Group Call Directly Picking up a Call with a Pick Up Key Picking up a Call with a Group Pickup Key Call Park and Call Retrieve Parking or Retrieving a Call in the FAC Mode Parking a Call in the FAC Mode Retrieving a Parked Call in the FAC Mode Parking or Retrieving a Call in the Transfer Mode...
  • Page 5 Yealink CP925 User Guide Retrieving a Held Call on a Shared Line Barging in an Active Call on a Shared Line Pulling a Shared Call on a Shared Line Intercom State Indicator of the Intercom key Placing an Intercom Call...
  • Page 6 Table of Contents Searching for Mobile Contacts Updating the Mobile Contacts Google Contacts Viewing Google Contacts Updating Google Contacts Searching for Google Contacts Remote Phone Book Searching for Remote Phone Book Contacts Viewing Remote Phone Book Contacts Saving a Remote Phone Book Contact to the Local Directory Saving a Remote Phone Book Contact to the Blocklist Call History Call History Icons...
  • Page 7 Yealink CP925 User Guide Setting a Ring Tone for an Account Setting a Ring Tone for a Group Setting a Ring Tone for a Contact Disabling the Key Tone Enabling Touch Tone Using the CP Wireless Microphone CPW25 (Coming Soon)
  • Page 8 Table of Contents Selecting the Country for PSTN Use Configuring the Flash Time Basic Call Features Conference Recording Using a USB Flash Drive Unavailable Features for PSTN Maintaining Your Phone Warnings Investigating Warnings Clearing Warnings Diagnosing the Network Rebooting Your Phone Resetting to Factory Settings Updating the Phone Configuration Clearing User's Personalized Configuration Settings...

  • Page 9: Before You Begin

    You can view more types of documents to make the phone to perform more functions. The following types of related documents are available on each support page on Yealink support page: Release Notes, which details bug fixes and feature enhancements when an update is released.

  • Page 10: Getting Started

    Before you use your phone, take some time to get familiar with its features and user interface. Topics Hardware Overview Screen and Icons Hardware Overview Understanding the phone hardware helps you easily use the phone's features. Topics CP925 Hardware Mute Touch Key LED Indicators CP925 Hardware Item Description Mute Key •Toggles mute feature.

  • Page 11: Mute Touch Key Led Indicators

    Yealink CP925 User Guide Item Description •Indicate phone and call statuses. Touch Screen Shows information about calls, soft keys, time, date, and other relevant data. Volume(-) Touch Lowers the volume of the speaker, ringer, or media. Volume(+) Touch Increases the volume of the speaker, ringer, or media.
  • Page 12 Getting Started 1. Swipe down from the top of the screen or tap More on the idle screen. Name Description Backlight Slider Drag the slider to adjust the screen brightness quickly. Tap to turn Bluetooth on or off quickly. Bluetooth Long tap to enter the Bluetooth setting screen.

  • Page 13: Idle Screen

    Yealink CP925 User Guide Name Description Status Tap to enter the Status menu. Features Tap to enter the Features setting menu. Message Tap to enter the Message setting menu. Menu MIC (coming soon) Tap to enter the MIC setting menu.

  • Page 14: The Dsskey Screen

    Getting Started Name Description Digital Clock Widget Displays the phone’s time and date. Call Tap to enter the dialing screen. Bluetooth Tap to enter the Bluetooth settings screen. Programmable Keys History Tap to enter the History screen and view history records. Directory Tap to enter the Directory screen and view contacts.

  • Page 15: Icons In The Status Bar

    Yealink CP925 User Guide You can tap the Previous/Next to switch between multiple calls. Icons in the Status Bar By viewing the icons in the status bar, you can easily get the current phone status, such as call and Bluetooth status.

  • Page 16: Call Features

    Call Features Call Features You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a conference call and perform other basic call features. Topics Placing Calls Answering Calls Disabling Call Waiting Silencing or Rejecting Incoming Calls Ending Calls Redialing a Call Automatically...

  • Page 17: Placing A Call With A Speed Dial Key

    Yealink CP925 User Guide Procedure 1. Do one of the following: Select > New Call. The active call is placed on hold. Select Hold to place the original call on hold. Select  > New Call. 2. Enter the desired number or select a contact.

  • Page 18: Placing An International Call

    Call Features 3. Enter the desired delay time (0-10 seconds) in the Hotline Delay field. 4. Select Placing an International Call You can place calls to international phone numbers on your phone. Procedure 1. Tap 2. Long press digit key 0 on the phone keypad until the plus sign (+) appears. 3.

  • Page 19: Placing Calls To Google Contacts

    Yealink CP925 User Guide 4. (Optional.) Turn on Send Anonymous Code. 5. (Optional.) Enter the anonymous call on code and off code respectively. 6. Select 7. Place a call. The callee is prompted with an incoming call from anonymity. If the callee enables anonymous rejection feature, you may be prompted that the callee does not accept calls from an anonymous number.

  • Page 20: Answering Calls

    Call Features 1. Go to > Local Directory > Google Contact. 2. Tap Answering Calls When you receive a call, you can choose to answer it manually or automatically. Topics Answering a Call Answering a Call When in a Call Answering a Call Automatically Answering a Call When you receive an incoming call, the phone rings and the screen displays the information of the incoming call.

  • Page 21: Disabling Call Waiting

    Yealink CP925 User Guide Disabling Call Waiting If the call waiting feature is disabled, when there is already a call, the new incoming call will be rejected auto- matically. Before You Begin Check with your system administrator if the call waiting off code is required. If required, get it from your system administrator.

  • Page 22: Rejecting A Call Manually

    Call Features Rejecting a Call Manually You can reject a call manually, and the call may be sent to voice mail. The rejected calls are displayed in the Received Calls list in your History list. Procedure 1. Select Reject. Rejecting Anonymous Calls You can reject incoming calls from the callers who have hidden their identities.

  • Page 23: Ending Calls

    Yealink CP925 User Guide 1. Tap More > DND when the phone is idle. The DND icon disappears from the status bar. Ending Calls You can end the current call at any time. Procedure 1. Select Redialing a Call Automatically You can set the phone to redial a phone number automatically when you call a contact and the contact’s line is...

  • Page 24: Muting/Unmuting Audio

    Call Features Muting/Unmuting Audio When you are in a call, you can mute the audio, so that you can hear the other person, but they cannot hear you. Procedure 1. Tap the mute touch key during a call. The mute touch key LED glows red. 2.

  • Page 25: Holding And Resuming Calls

    Yealink CP925 User Guide 2. Tap the Mute touch key again to deactivate the mute state. Holding and Resuming Calls You can place an active call on hold and resume the call when you are ready. When you place a call on hold, the held party may hear the music played by its sever.

  • Page 26: Resuming A Held Call

    Call Features The phone will beep softly every 30 seconds to remind you that you still have a call on hold. Note : When you have multiple calls on the phone and the current call is held, you can select Previous Next to swap to the...

  • Page 27: Deactivating Call Forward

    Yealink CP925 User Guide 5. (Optional.) Enter the always/busy/no answer forward on code or off code respectively in the On Code or Off Code field. 6. Tap The call forward icon appears in the status bar. And the phone prompts you that call forward is enabled.

  • Page 28: Performing A Semi-Attended/Attended Transfer

    Call Features 1. Select > Transfer. 2. Enter the number you want to transfer to. 3. Select Transfer to complete the transfer. Performing a Semi-Attended/Attended Transfer You can transfer calls to other contacts immediately when receiving ringback or after consulting with them first. Procedure 1.

  • Page 29: Initiating A Conference By Dialing Multiple Numbers

    Yealink CP925 User Guide Initiating a Conference by Dialing Multiple Numbers You can initiate a conference by dialing multiple numbers, this is a convenient way to set up a local conference. Procedure 1. Select 2. Select Call multiple members? Click here >>.

  • Page 30: Holding/Resuming A Conference Call

    Call Features a. Enter the desired number and then select Invite. b. Select the connected mobile phone in the pop-up dialog box. 3. Select Invite. 4. Do the following to place an IP call. a. Enter the desired number and then select Invite. b.

  • Page 31: Enabling/Disabling The Dnd Mode For A Conference Call

    Recording using a USB flash drive is not available by default. Contact your system administrator for enabling this feature for you. Note : Yealink CP925 phones support USB flash drive in FAT32 only. Topics Recording a Call Pausing/Resuming a Recording...

  • Page 32: Pausing/Resuming A Recording

    Call Features call recording in the country where you are. It is also very important to inform all the call parties that you are recording and ask for their consent before recording the con- versation. Before You Begin Make sure that the USB flash drive has been connected to your phone. Procedure 1.

  • Page 33: Viewing The Available Recording Time

    The phone supports the following 31 channels: 0: Broadcasts are sent to channel 0. Note that the Yealink IP phones running old firmware version (old paging mechanism) can be regarded as listening to channel 0. It is the default channel.

  • Page 34: Sending Multicast Paging

    Call Features Sending Multicast Paging Receiving Multicast Paging Managing a Paging Call Sending Multicast Paging Your phone supports up to 31 groups for paging. You can assign a label to each group to identify the phones in the group, such as All, Sales, or HR. Note : Multicast RTP is one way only from the sender to the multicast address(es) (receiver).

  • Page 35: Setting A Paging List Key

    Yealink CP925 User Guide Related Topic Setting a Multicast Paging Key Setting a Paging List Key You can set a Paging List key to easily access the paging groups on the idle screen. Procedure 1. 1. Tap Dsskey. 2. Long tap the desired line key.

  • Page 36: Sending Pages By A Paging List Key

    Call Features Sending Pages by a Paging List Key You can send a paging by using the Paging List key when the phone is idle. Before You Begin You need to set a Paging List key in advance. Procedure 1. Tap the Paging List key when the phone is idle. 2.

  • Page 37: Advanced Call Features

    Advanced Call Features Advanced Call Features You can perform some server-dependent tasks on the phone. Contact your system administrator to find out if your phone supports these advanced call features. Topics Using Call Completion Call Pickup Call Park and Call Retrieve Busy Lamp Field (BLF) BLF List Shared Line...

  • Page 38: Picking Up A Group Call Directly

    Yealink CP925 User Guide The target phone receives an incoming call. Your system administrator has enabled the directed call pickup and set the directed call pickup code. Procedure 1. Select The DPickup (Pick Up) appears on the phone screen. 2. Select DPickup (Pick Up) on your phone.

  • Page 39: Call Park And Call Retrieve

    Advanced Call Features Before You Begin Check with your system administrator if the group call pickup code is required for this key. If required, get the group call pickup code from your system administrator. Procedure 1. 1. Tap Dsskey. 2. Long tap the desired line key. 3.

  • Page 40: Retrieving A Parked Call In The Fac Mode

    Yealink CP925 User Guide 2. Do one of the following: If you want to park the call against the local extension, press the # key. If you want to park the call against the desired extension, enter the extension (for example, 4606) where you want to park the call and press the # key.

  • Page 41: Parking Or Retrieving A Call With A Park Or Retrieve Key

    Advanced Call Features Parking or Retrieving a Call with a Park or Retrieve Key You can easily use a Park key to park a call to a specific extension (if the FAC mode is set) or shared parking lot (if the Transfer mode is set), and quickly retrieve this parked call using a retrieve key.

  • Page 42: Busy Lamp Field (Blf)

    Yealink CP925 User Guide 1. 1. Tap Dsskey. 2. Long tap the desired line key. 3. Select Retrieve Park from the Type field. 4. (Optional.) Select the desired line from the Account ID field. 5. Do one of the following: (Optional.) Enter the string that will appear on the phone screen in the Label field.

  • Page 43: Setting A Blf Key

    Advanced Call Features Setting a BLF Key You can set a BLF key to monitor a specific line for status changes on the phone. Procedure 1. 1. Tap Dsskey. 2. Long tap the desired line key. 3. Select BLF from the Type field. 4.

  • Page 44: Transferring A Call By Blf Key

    Yealink CP925 User Guide Transferring a Call by BLF Key When there is already an active call on the IP phones, you can transfer the active call to the monitored line by the BLF key. The phone transfers the active call differently depending on the Transfer Mode via Dsskey feature configured by your system administrator.

  • Page 45: Retrieving A Parked Call

    Advanced Call Features 1. During a call, select  > Park. 2. Tap the desired BLF key to park the call to the monitored line. Retrieving a Parked Call You can use the BLF key to retrieve a call that is parked to the monitored line. Before You Begin Your system administrator has set call park feature in the FAC mode.

  • Page 46: Picking Up A Remote Call By Blf List Key

    Yealink CP925 User Guide Picking up a Remote Call by BLF List Key When the monitor user is not at his/her desk and someone rings his/her line, you can pick up the call simply by tap- ping the flashing BLF List key.

  • Page 47: Parking A Call By A Blf List Key

    Shared Line Yealink phone supports using Shared Call Appearance (SCA) or Bridged Line Appearance (BLA) to share a line. So that this line can be registered on more than one phone at the same time.

  • Page 48: State Indicator Of Shared Line

    Yealink CP925 User Guide Pulling a Shared Call on a Shared Line State Indicator of Shared Line You can get the shared line's status by viewing the icon indicator of the shared line key. Icons Description Icons Description The shared line is idle.

  • Page 49: Retrieving A Held Call On A Shared Line

    Advanced Call Features 1. 1. Tap Dsskey. 2. Long tap the desired line key. 3. Select Key Event from the Type field. 4. Select Private Hold from the Key Type field. 5. (Optional.) Enter the string that will display on the phone screen in the Label field. 6.

  • Page 50: State Indicator Of The Intercom Key

    Yealink CP925 User Guide Intercom enables you to place an intercom call that is answered automatically on the contact's phone as long as the contact is not in an active call. Note : Intercom is not available on all servers. Contact your system administrator for more information.

  • Page 51: Answering An Intercom Call

    Advanced Call Features Procedure 1. 1. Tap Dsskey. 2. Long press the Intercom key. 3. Enter the directed call pickup code in the Extension field. 4. Select When the target extension receives an incoming call, the Intercom key icon of the target extension will change to .

  • Page 52: Setting The Voice Mail Code

    Yealink CP925 User Guide This feature is set up on the server-side and not all servers support this feature. Topics Setting the Voice Mail Code Leaving Voice Mails Listening to Voice Mails Setting the Voice Mail Code If you want to connect your phone to the message center, you need to set the voice mail code on your phone.
  • Page 53 Advanced Call Features Your system administrator has set a Hot Desking key for you to use this feature. Get the login account information from your system administrator. Procedure 1. Tap the hot desking key from the Dsskey screen. The phone prompts you to clear the account configuration or not. 2.

  • Page 54: Directory

    Directory Directory The phone provides several types of phone directories, which can be customized by your system administrator. Topics Local Directory Favorites Blocklist Mobile Contacts Google Contacts Remote Phone Book Local Directory Note : You can back up the Local Directory to the provisioning server. For more information, contact your system admin- istrator.

  • Page 55: Deleting Contact Groups

    Yealink CP925 User Guide Deleting Contact Groups When you delete a contact group, the contacts in the group will not be deleted. You can view the contacts in All Contacts (Local Directory) list. Procedure 1. Go to > Local Directory.

  • Page 56: Deleting A Contact

    Directory 1. Select 2. If you want to view a contact to the specified contact group, select Local Directory to select the desired contact group. 3. Tap the desired contact and select 4. Edit the contact information. 5. Select Done. Deleting a Contact You can delete any contact from the Local Directory.

  • Page 57: Searching For Contacts

    Yealink CP925 User Guide Searching for Contacts In the Local Directory, you can enter search criteria to find your desired contact quickly. Procedure 1. Select 2. Do one of the following: Select Enter your search criteria in the search field.

  • Page 58: Adding A New Contact To Your Favorites

    Directory Procedure 1. Select 2. If you want to edit a contact from the specified contact group, select Local Directory to select the desired con- tact group. 3. Tap the desired contact and select 4. Select Copy to Favorites. The phone prompts you to automatically accept the next available index number or manually enter your own. 5.

  • Page 59: Blocklist

    Yealink CP925 User Guide 3. Tap the desired contact and select > Edit. 4. Delete the favorite index number in the Favorites Index field. 5. Select Done. The contact is removed from Favorites directory, while it still remains in your Local Directory.

  • Page 60: Deleting A Blocklist Contact

    Directory Deleting a Blocklist Contact If you want to answer a call from a specific contact, you need to remove it from the Blocklist. Procedure 1. Go to > Local Directory > Blocklist. 2. Tap the desired blocklist contact. 3. Select Delete. The phone prompts you to delete the contact or not.

  • Page 61: Saving A Mobile Contact To The Local Directory

    Yealink CP925 User Guide Saving a Mobile Contact to the Local Directory You can save any mobile contact to the Local Directory, to conveniently call this contact after disconnecting the mobile phone from the phone. Before You Begin Make sure your Bluetooth-enabled mobile phone has been paired with your IP phones, and mobile contact sync feature is enabled.

  • Page 62: Google Contacts

    Directory 1. Go to > Local Directory > Mobile Contacts. 2. Select The phone prompts “Updating, please wait…”. Note : If you disconnect the mobile phone from the phone when the phone is updating the Mobile Contacts, the phone screen will prompt “Fail to download mobile contacts!”, and the mobile contacts disappear from the phone directory list.

  • Page 63: Remote Phone Book

    Yealink CP925 User Guide Remote Phone Book If the Remote Phone Book feature has been enabled by your system administrator, you can access your corporate directory directly from your phone. Topics Searching for Remote Phone Book Contacts Viewing Remote Phone Book Contacts...
  • Page 64 Directory 3. Tap the desired contact and select 4. Select Add. 5. Select Blocklist from the Group field. 6. Select Done.

  • Page 65: Call History

    Call History Call History The call history list includes Missed Calls, Placed Calls, Received Calls and Forwarded Calls, and each list holds 100 entries. Topics Call History Icons Viewing History Records Saving a History Record to Local Directory Saving a History Record to Blocklist Deleting History Records Disabling History Record Call History Icons...

  • Page 66: Deleting History Records

    Yealink CP925 User Guide 3. Select > Blocklist. 4. Edit the contact information. 5. Select Done. Deleting History Records You can delete one or all call records from the call history list. Topics Deleting a Call Record Deleting All Call Records Deleting a Call Record You can delete any call record from the call history list.

  • Page 67: Customizing Your Phone

    Customizing Your Phone Customizing Your Phone You can make your phone more personalized by customizing various settings. Topics Changing the Administrator Password Wallpaper Screen Saver Changing the Backlight and Time Changing the Language Time & Date Phone Lock Changing the Administrator Password By default, you require an administrator password to access the Advanced/Advanced Settings menu.

  • Page 68: Changing The Waiting Time For Screen Saver

    Yealink CP925 User Guide Changing the Waiting Time for Screen Saver Changing the Waiting Time for Screen Saver You can set the waiting time after no activity before displaying the screen saver. Procedure 1. Go to More > Basic > Display > Screensaver.

  • Page 69: Changing The Backlight And Time

    Customizing Your Phone Changing the Backlight and Time You can change the brightness of the phone screen during phone activity and inactivity. The brightness auto- matically changes after the phone has been idle for a specified time. You can change the screen backlight and time in the following settings: Active Level: The brightness level of the phone screen when the phone is active.

  • Page 70: Changing The Time And Date Format

    Yealink CP925 User Guide 4. Select The time and date set on the phone will be changed accordingly. Note : After the phone reboots, it will be forcibly switched to obtain the time and date from the NTP server. Changing the Time and Date Format You can set the phone to display the time in 12-hour format or 24-hour format.

  • Page 71: Locking Your Phone Manually

    Customizing Your Phone 3. Select Key Event from the Type field. 4. Select Phone Lock from the Key Type field. 5. (Optional.) Enter the string that will display on the phone screen in the Label field. 6. Select Locking Your Phone Manually You can lock the phone manually before the phone is automatically locked.

  • Page 72: Audio Settings

    Audio Settings Audio Settings You can change the basic audio settings on your phone. Topics Adjusting the Volume Setting the Ring Tone Disabling the Key Tone Enabling Touch Tone Adjusting the Volume You can adjust the volume of the ringer, media, and audio during a call. Procedure 1.

  • Page 73: Setting A Ring Tone For A Contact

    Yealink CP925 User Guide Note : You can only set a ring tone for a group that is added manually. Procedure 1. Select > Local Directory. 2. Select after the desired group, and then select Ring. 3. Select the desired ring tone.

  • Page 74: Using The Cp Wireless Microphone Cpw25 (Coming Soon)

    Soon) The Yealink CPW25 is a CP Wireless Expansion Mic which works as an audio input device for CP925 phone. It fea- tures superior audio technology and supports 360-degree voice pickup range at a radius of up to 10 feet (3 meters) without any wiring troubles.

  • Page 75: Charging The Cpw25

    Yealink CP925 User Guide LED Status Description means the CPW25 is turned off. Charging the CPW25 The phone can power to the USB port, so you can directly charge the CPW25 on the phone. If it is the first time you use the CPW25, you need to fully charge the CPW25 for normal use. If the CPW25 is not in use, we recommend you charge the CPW25 even when the battery is full.

  • Page 76: Registering The Cpw25 With Another Phone

    Using the CP Wireless Microphone CPW25 (Coming Soon) Registering the CPW25 with another Phone When you no longer want to register with the current phone, you can register the CPW25 with another phone. CPW25 can only be registered with one phone at a time, if you register the CPW25 to another phone, the CPW25 will deregister from the previous phone automatically.

  • Page 77: Viewing Cpw25 Information

    Yealink CP925 User Guide The mute LED indicator glows red. And the icon  appears in the status bar of the phone. 2. Tap  again to unmute the call. The mute LED indicator glows green. And the icon  disappears from the status bar of the phone.

  • Page 78: Connecting A Mobile Phone Via Bluetooth

    Connecting a Mobile Phone via Bluetooth Connecting a Mobile Phone via Bluetooth Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the range of 1 to 2 meters (3 to 6 feet). You can pair and connect the Bluetooth-enabled mobile phone with your phone.

  • Page 79: Syncing The Mobile Contacts To The Phone

    Yealink CP925 User Guide 5. (Optional.) Select OK to enable the mobile contacts sync feature, or select Cancel to disable mobile contacts sync feature. Note : If you enable mobile contacts sync feature, you also need to authorize the phone to sync the contacts temporarily on the mobile phone.

  • Page 80: Enabling The Phone Audio

    Connecting a Mobile Phone via Bluetooth Procedure 1. Tap 2. Tap after the connected Bluetooth-enabled mobile phone name. 3. Turn off Mobile Contacts Sync. The mobile contacts directory disappears from the phone directory list. : The mobile contacts directory also disappears from the phone directory list after deactivating the Bluetooth mode. Related Topic Deactivating the Bluetooth Mode Enabling the Phone Audio...

  • Page 81: Editing Device Name Of Your Phone

    Yealink CP925 User Guide Place a call. Answer a call. An incoming call to your mobile phone is also shown on the phone, you can answer the call on the phone. The contacts will be firstly matched with those in the mobile contacts directory to present the caller identity when receiving a mobile phone call.

  • Page 82: Disconnecting The Bluetooth Device

    Connecting a Mobile Phone via Bluetooth 1. Tap 2. Tap after the connected device and select Unpair. Disconnecting the Bluetooth Device You can disconnect your Bluetooth device from your phone. When you disconnect a Bluetooth device, it remains paired and you can reconnect it to your phone.

  • Page 83: Wireless Network

    Wireless Network Wireless Network The phone can be connected to the wireless network if Wi-Fi is available within the area. Note : Enabling Bluetooth may degrade your wireless network connection. For improved wireless network performance, you should disable Bluetooth when it is not in use. Topics Activating the Wi-Fi Mode Connecting to the Wireless Network...

  • Page 84: Connecting To The Wireless Network Using Wps

    Yealink CP925 User Guide Connecting to the Wireless Network Using WPS The Wi-Fi protected setup (WPS) provides simplified mechanisms to configure secure wireless networks which can automatically configure a wireless network with a network name (SSID) and strong WPA data encryption and authentication.

  • Page 85: Viewing The Wireless Network Information

    Wireless Network Related Topic Activating the Wi-Fi Mode Viewing the Wireless Network Information You can view the wireless network information (for example, Profile Name, SSID or Signal Strength) when the Wi-Fi mode is activated. Procedure 1. Go to More > Basic > Wi-Fi. Disconnecting the Wireless Network Connection When you no longer want to connect to the current wireless network, you can disconnect it.

  • Page 86: Using Your Phone With Pstn Account

    1. Connect the Type C to USB cable to the USB port on the phone and then insert the USB plug on the expansion PSTN box into the USB port. For the information on how to connect expansion PSTN box CPN10, refer to PSTN Box CPN10 quick start guide Yealink Technical Support page. Configuring the PSTN Account If you have connected an expansion PSTN box CPN10 to the phone, a PSTN account is automatically registered on the phone.

  • Page 87: Selecting The Country For Pstn Use

    Yealink CP925 User Guide Selecting the Country for PSTN Use You have to select the country before using the PSTN account. Procedure 1. Go to More > Basic > Country. 2. Select the desired country. 3. Select Configuring the Flash Time You can configure the flash time to adjust the length of time before a hook flash times out (or the call disconnects).

  • Page 88: Conference

    Using Your Phone with PSTN Account Muting/Unmuting Audio Holding and Resuming Calls Conference As one PSTN account can only support one call, you need to activate a hook flash to set up a conference. A hook flash is a quick off-hook/on-hook/off-hook cycle (just like picking up a handset, laying the handset down on the handset cradle, and then picking it up again).
  • Page 89 Yealink CP925 User Guide Shared Line Messages...

  • Page 90: Maintaining Your Phone

    Maintaining Your Phone Maintaining Your Phone When your phone is unable to operate properly, you need to investigate or troubleshoot issues along with other tasks your system administrator may ask you to perform. Topics Warnings Diagnosing the Network Rebooting Your Phone Resetting to Factory Settings Updating the Phone Configuration Clearing User's Personalized Configuration Settings...

  • Page 91: Diagnosing The Network

    Yealink CP925 User Guide Diagnosing the Network When network problems occur on your phone, you can use the "ping" or "trace route" method to troubleshoot net- work connectivity problems. Procedure 1. Go to More > Features > Diagnostics > Network.

  • Page 92: Clearing User's Personalized Configuration Settings

    Maintaining Your Phone Clearing User's Personalized Configuration Settings You can clear the personalized configuration settings manually on the phone. Before You Begin Your system administrator has enabled the phone to keep the user's personalized settings after auto provisioning. Procedure 1. Go to More > Basic > Reset local settings> Reset local settings. The phone prompts you to reset the local settings or not.

  • Page 93: Appendix - Menu Structure

    Appendix - Menu Structure Appendix - Menu Structure Note : The menus in the gray box are not available when the PSTN box CPN10 is not connected to the phone.

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