Troubleshooting; Paper Loading Problems; Not Printing - Intermec 6808 Quick Start Manual

Troubleshooting

Paper Loading Problems

If the paper feed mechanism does not feed correctly on the first
part of a new paper roll, remove two to three feet of paper from
the outside of the roll. The length of paper rolls can vary by as
much as five feet, making the roll too thick for the printer to
accommodate.
If the printer is out of paper (or the paper release lever is in the
up position) this condition interrupts a batch of receipts, and
the printer suspends operation until the condition is fixed. The
printer continues to communicate with the mobile computer as
long as it does not "time out."
Once the printer is operational, the suspended print batch (if
any) continues to print, ensuring that all receipts are properly
printed.

Not Printing

1. Print a self test. If the self test will not print, check bat-
tery voltage by plugging the printer into a wall outlet us-
ing the AC adapter. Repeat the self test, and check the
Battery Voltage print out. Charge battery if necessary or
replace.
" NOTE:
If the battery is depleted, it may take 5- -10 minutes
of charging before the printer can print a self test.
2. Check cable connections. Make sure the modular connec-
tor is inserted and clipped in.
3. Check to see if your cable has been damaged by excessive
pulling. A cable may also be damaged if it is bent at sharp
angles.
4. Make sure the paper is properly installed (with lever
closed).
5. Turn the print head knob to ensure that paper is not
jammed.
6. Use only the recommended battery pack for the printer.
7. Printer will not print on wrong side of paper. Re--load if
necessary.
6808CR 40- Column Printer Quick Start Guide
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