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13.1 Product changes
Due to a policy of continuous improvement of our prod-
ucts, Leica Microsystems Nussloch GmbH reserves the
right to change specifications without notice.
13.2 Warranty
Leica Microsystems Nussloch GmbH guarantees that
the contractual product delivered has been subjected
to a comprehensive quality control procedure based
on the Leica in-house testing standards, and that the
product is faultless and complies with all technical
specifications and/or characteristics warranted.
The warranty conditions depend on the contents of the
individual contract concluded, supplemented by the
warranty conditions of your local Leica sales unit.
The warranty period starts on the day of passing of
risk or on the day of delivering the product.
Excluded are warranties for defects or damage attrib-
utable to, for example, operational and normal wear
and tear, improper use, faulty operation, installation
and/or use of non-original spare parts, installation and/
or use of non-original accessories, negligent handling
of the product by the customer, connection to unsuit-
able power supply sources, operation at incorrect volt-
age, force majeure such as fire, lightning, earthquakes,
humidity etc.
We will not assume any liability for damages due to
improper handling of the product.
Any repairs and/or exchange of parts of the product
must be carried out by technical service engineers
authorized by Leica. Otherwise warranty claims can
no longer be made.
The local Leica sales unit, the Leica representative
responsible or the factory in Nussloch must be con-
sulted prior to any changes to the instrument, to any
modifications as well as prior to any use of the instru-
ment in combination with non-Leica components not
expressly authorized by Leica.
Spare parts and accessories not supplied by Leica can
under no circumstances be considered as inspected
and/or approved by Leica.
Installation or use of any such parts may impair the
technical design features and thus the properties of
the instrument.
Warranty claims can only be made as long as the prod-
uct or system has been operated according to its des-
ignated use and according to the instructions given in
this manual.
Leica CM1510 – Cryostat
In case of justified claims the manufacturer is entitled
to repair or replace the goods. Rescission of the sales
contract can only be demanded after two unsuccess-
ful attempts at repairing the instrument on the part of
the manufacturer.
13.3 Disposal
The instrument or parts of the instrument must be dis-
posed of in compliance with the local laws.
13.4 Technical service information
If you require technical service or replacement parts
under warranty, please contact your Leica Sales Rep-
resentative or Dealer from whom the instrument was
purchased.
Be sure to state the model type, serial number and date
of delivery. Leica Microsystems Nussloch GmbH (Ger-
many) cannot accept goods returned without official
authorization.
If an instrument or any part of it is to be returned to
Leica, please note the following:
a. If the instrument or any part of it has been exposed
to or been in contact with potentially pathogenic or
radioactive materials, it is essential to decontami-
nate the instrument or part.
Decontamination must explicitly be confirmed by the
customer. Our service engineers have to enquire
about this.
b. Ensure that there is no radioactivity or hazardous
bacteria present and advise Leica of any decon-
tamination procedure that may have been carried
out.
Should the instrument or any part of it be received in a
condition that Leica considers to be a potential bio-
logical hazard, the instrument or part will be returned
unrepaired at the expense of the customer.
When requesting a service call, please provide the fol-
lowing information:
a. Model type and serial number of the instrument;
b. Location of the instrument and the person to con-
tact;
c. The reason for the service call.
13. Appendix
31
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