Monitoring Session Troubleshooting - Nuvo INVU User Manual

8.3

Monitoring Session Troubleshooting

System Errors
Poor signal quality
issues
Detection Problem
while in-session mode
("Detecting" message
will appear in the
middle of the circle).
NV-UMLS-0012
Table 8-2. Monitoring session problems
Cause
One or more of the band
sensors is not properly
attached to the abdominal
skin.
Massive maternal/fetal
movement.
Your skin isn't clean
enough from any topical
lotion or oil.
There was a problem with
the detection of the
maternal heart rate for
more than 1 minute during
the monitoring session.
Invu by Nuvo™User Manual
Troubleshooting
Recommended Actions
If poor signal quality messages
appear while monitoring,
minimize your movements as much
as possible and follow the step-by-
step instructions in the app to
improve the signal.
If the problem persists, the app will
advise you to chat with the support
team. Simply tap the "Start
chatting" button.
To avoid signal issues, always make
sure that:
•
You are in a quiet and
distraction-free environment
where you can keep still during
the session.
•
Your skin is clean and dry before
putting on the band.
•
Your monitoring position is
either seated, reclining, or lying
on your back.
•
The upper and lower straps are
placed as far as possible from
each other.
•
The side plastic pods are pulled
as far back as possible, on each
side of your torso, in line with
your armpits.
•
All the sensors are snugly
touching your skin and the front
and back straps are tight
(without being uncomfortable).
•
All the front and back buckles
are securely fastened.
Re-attach the sensor band to your
abdomen as instructed in section
5.1 on page 21.
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