Troubleshooting - ElectrIQ IQOOL-SMART15HP User Manual

Do not repair or disassemble the air conditioning. Unqualified repair will invalidate the warranty and may lead to
failure, causing injuries and property damage. Only use it as directed in this user manual and only perform
operations advised here.
Problem
The air conditioner does
not work.
The cooling or heating
effect is poor
The air conditioner is
leaking
Compressor does not
work.
The remote control does
not work.
If problems not listed in the table occur or recommended solutions do not work, please contact the service centre.
Reasons
There is no electricity.
The ambient temperature is too low or
too high
In cooling mode, the room temperature
is lower than the desired temperature;
in heating mode, the room temperature
is higher than the desired temperature.
In dehumidification (dry) mode, the
ambient temperature is low.
There is direct sunlight.
Doors or windows are open; there are a
lot of people; or in cooling mode, there
are other sources of heat (e.g. fridges)
The filters screen is dirty.
The air inlet or outlet is blocked.
The unit is not straight
The drain pipe is blocked
Overheat protection operational
The distance between the machine and
the remote control is too far.
The remote control is not aligned with
the direction of the remote-control
receiver.
Batteries are dead.
Solutions
Check the unit is plugged in, and the socket
is working normally.
Only use to use the machine with a room
temperature between 7 and 35 °C
Adjust the desired room temperaure
Ensure that the room temperature is above
17 °C for dry mode.
Use curtains to reduce heat from the sun
Close doors and windows; increase air
conditioning power
Clean or replace the filter screen.
Clear obstructions; make sure the unit is
installed as per the instructions
Use a spirit level to check the unit is
horizontal, if not remove from the wall and
straighen
Check the drain pipe to ensure it is not
blocked or constricted.
Wait for 3 minutes until the temperature is
lowered, and then restart the machine.
Let the remote control get close to the air
conditioner, and make sure that the remote
control directly faces to the direction of the
remote-control receiver.
Replace batteries.
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