Troubleshooting; Error Codes - ElectrIQ P12HPW-V2 User Manual

TROUBLESHOOTING

Do not repair or disassemble the air conditioning. Unqualified repair will invalidate the warranty and may lead to failure, causing
injuries and property damage. Only use it as directed in this user manual and only perform operations advised here.
Problems
The air
conditioner does
not work.
The cooling
effect is not good
Loud Noise
Compressor does
not work.
The remote
control does not
work.
Others
If problems not listed in the table occur or recommended solutions do not work, please contact the service
centre.

ERROR CODES

CODE
dH Unit in dry mode
E2 Room temperature sensor error
E4 Water full alarm
E5 Temperature sensor error
MODE Cool / dry mode, the compressor has not
LIGHT started, the mode light will flash. This is
FLASHING normal
Reasons
There is no electricity.
The display shows "E4".
The ambient temperature is too low or
too high
In cooling mode, the room temperature is
lower than the desired temperature
In dry mode, the ambient temperature is
low.
There is direct sunlight.
Doors or windows are open; there are a
lot of people; or in cooling mode, there
are other sources of heat (e.g. fridges)
The filter screen is dirty.
The air inlet or outlet is blocked.
The air conditioning is not placed on a flat
surface.
Overheat protection starts.
The distance between the machine and
the remote control is too far.
The remote control is not aligned with
the receiver.
Batteries are dead.
No refrigerant or there is very little
refrigerant
Anti-freezing protection
High pressure protection
CAUSE
Solutions
Turn it on after connecting it to a socket with
electricity.
Discharge the water inside.
Only use to use the machine within temperature
⁰C
range of 7-35 (44-95
Change the desired temperature.
The ambient temperature must be above 16 ⁰C.
(60 ⁰F).
Use curtains to reduce the direct sun heat
Close doors and windows; increase air
conditioning power
Clean or replace the filter screen.
Clear obstructions; make sure venting is correct as
described in this user manual and hose is not bent
Put the air conditioning on a flat and hard place
(to reduce noise).
Wait for 3 minutes until the temperature is
lowered, and then restart the machine.
Let the remote control get close to the air
conditioner, and make sure that the remote
control directly faces the receiver.
Replace batteries.
Refer to Service Centre (check leakage, wielding,
vacuum pump, charge refrigerant according to
name plate)
Waiting for defrosting.
Function will recover automatically. No user input
needed.
After inside gas pressure comes down, it will
function normally. No user input needed
Not a fault, no action required.
Room temperature is outside the operational range.
Do not operate until the room is within the range
required.
Empty the water tank
Check the route of the vent pipe to ensure it is not
constructed.
The unit will start operation when the protection
period has finished (approx. 3 minutes)
22
⁰F
).
SOLUTION