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12,000 BTU SMART WIFI CONTROLLED WALL MOUNTED INVERTER SPLIT AIR CONDITIONER WITH HEAT PUMP Thank you for choosing an electriQ Air Conditioner Please read this user manual before using this innovative Air Conditioner and keep it safe for future reference.
CONTENTS SAFETY INSTRUCTIONS OPERATION INDOOR UNIT OUTDOOR UNIT REMOTE CONTROL DISPLAY PANEL FUNCTIONS WIFI CONTROL SETTING UP THE APP CONNECTING THE AIR CONDITIONER USING THE APP MAINTENANCE END OF SEASON START OF SEASON REPLACING THE BATTERIES INSTALLATION GUIDE TOOLS RECOMMENDED FOR INSTALLATION INFORMATION REGARDING THE INSTALLATION OF THE INDOOR UNIT INSTALLATION OF THE OUTDOOR UNIT CONDENSATE DRAINAGE OF THE OUTDOOR UNIT...
SAFETY INSTRUCTIONS IMPORTANT! conditioner is an environmentally friendly • hydrocarbon R32, which has a very low Carefully read the instructions before Global Warming Potential compared to operating the unit • traditional refrigerants. This appliance comprises of an indoor • R32 is classed as slightly flammable and and an outdoor unit.
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SAFETY INSTRUCTIONS ENERGY SAVING UNIT SAFETY or filter replacement should be performed PROTECTION TIPS by an authorized service representative or a qualified air conditioning engineer. • Do not cover or restrict the airflow from the Failure to comply could result in a voided outlet or inlet grills.
OPERATION COOLING MODE The compressor (6) in the external unit compresses the refrigerant into a high-temperature, high- pressure gas. When this gas flows along the cooling fins of the condenser (7), heat is exuded and the gas condenses into a liquid, which is then led to the evaporator (1) in the indoor unit. The liquid expands into a gas at a low temperature and low pressure.
OPERATION INDOOR UNIT Description Front panel Air filter LED display Air Inlet Rating Label Louvre Deflectors Connectors Reset button Note: Diagrams are for illustrative purposes only and there may be variations between the diagram and actual product. OUTDOOR UNIT Description Air outlet grille Terminal block cover Gas valve...
OPERATION REMOTE CONTROL The remote control has a range of up to 8m. Point the remote control at the receiver in the interior unit. A beep confirms that the remote control signal has been received. REMOTE OPERATION Turn the appliance on using the ON/OFF button. This activates the most recently used setting.
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OPERATION DISPLAY RESET BUTTON There is a reset button located on the indoor unit which can be pressed to reset the unit. It is also be pressed and held for 5 seconds to start the WiFi connection mode – see the WiFi section for more details.
OPERATION TEMPERATURE The desired temperature is set with the up and/or down button, within the limits of the thermostat: 16°C – 31°C. Use the FAN SPEED button to set the fan speed at low, medium and high; or automatic (the symbol on the display will flash).
OPERATION FUNCTIONS COOL 1. Press the MODE button until the COOL indicator appears. 2. Set the desired temperature using the + and - buttons. 3. Use the FAN button to set the fan speed. HEAT 1. Press the MODE button until the HEAT indicator appears 2.
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OPERATION SLEEP MODE 1. Press the SLEEP button 2. Set the desired temperature. 3. Press the SLEEP button; The SLEEP indicator will appear on the display. Cancel the sleep mode by pressing the button again. 4. The fan will operate at low speed. 5.
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OPERATION IMPORTANT INFORMATION HEATING MODE When the air conditioner is placed in heating mode, the indoor unit will appear to be inactive while it follows it’s preheat procedure to heat the evaporator coils. Once the coils have heated, the indoor fan will start to run. This process usually takes 1 – 3 minutes, and is designed to ensure that cold air is not circulated.
WIFI CONTROL DOWNLOAD THE APP TO YOUR PHONE Download the” TUYA SMART” app, from your chosen app store, using the QR codes below, or by searching for the app in your chosen store. Android MODES AVAILABLE FOR SETUP The air conditioner has two different setup modes, Quick Connection and AP (Access Point). The quick connection is a quick and simple way to set the unit up.
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WIFI CONTROL REGISTER THE APP 3. Enter your email address or 1. Press on the register button at Read the Privacy policy and phone number and press the bottom of the screen. press the Agree Button. continue to register. 5. Type in the password you 4.
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WIFI CONTROL SETTING UP YOUR HOME WITHIN THE APP TUYA is designed so it can work with a large number of compatible smart devices within your home. It can also be set up to work with multiple devices within different houses as such during the setup process, the app requires that different areas are created and named to allow easy management of all your devices.
WIFI CONTROL CONNECTING USING THE QUICK CONNECTION METHOD Before initiating the connection, make sure the WiFi indicator is flashing twice per second. If not follow the instructions for changing the connection mode. Also ensure your phone is connected to the WiFi network. (We advise turning mobile data off during setup) 1.
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WIFI CONTROL CONNECTING USING AP MODE (ALTERNATIVE METHOD) Before initiating the connection, make sure the unit is in standby mode, with the WiFi Indicator flashing once per second. If not follow the instructions for changing the WiFi connection mode. Also ensure your phone is connected to the WiFi network. (We advise turning mobile data off during setup) 1.
WIFI CONTROL CONTROLLING YOUR APPLIANCE THROUGH THE APP THE HOME SCREEN NOTE: Due to continuous development of the app, the layout and available features may be subject to change. Each device has its own entry on the home screen to allow the user to either quickly turn the unit on or off, or to enter the device screen to make other changes.
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WIFI CONTROL DEVICE SCREEN The device screen is the main control screen for the air conditioner, providing access to the controls to amend the functions and settings. Device Name Edit Name: Use to change the name of the heater. Back: Returns to the Home Screen.
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WIFI CONTROL SMART SCENES Smart Scenes is a powerful tool providing the option to customize the operation of the air conditioner based both on conditions within the room and outside influences. This gives the user the option of specifying much more intelligent actions.
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WIFI CONTROL AUTOMATION Automation allows an automatic action to be set up for the device. This can be triggered by the Time, and a range of other influences, depending what other TUYA enabled devices you have on the network. 1. Press on the Scene tab at the 2.
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WIFI CONTROL PROFILE TAB The profile tab gives you the option to edit both your detail, and use the added features of the unit. HOME MANAGEMENT Home Management proves options for managing your TUYA account, giving options such as adding a home, adding and removing rooms, and sharing devices with family.
MAINTENANCE FILTERS Ensure the power is turned off to the unit before attempting to service the filters. OPENING THE FRONT PANEL: At the recesses, pull the front part up with both hands. The front panel will stay horizontal (at around 90°). CLOSING THE FRONT PANEL: Press the front part down at the sides and in the middle.
MAINTENANCE END OF SEASON If the air conditioner is not going to be used for an extended period: • Set in fan mode on a slightly warm day so that the inside of the appliance dries out. • Switch off the power at the fuse box and remove the batteries from the remote control. •...
INSTALLATION GUIDE SAFETY • Only qualified personnel should install this appliance. This installation manual is intended for use by individuals possessing adequate backgrounds and qualifications in electrical, electronic, refrigerant and mechanical fields. Any attempt to install or repair the appliance may result in personal injury and property damage. •...
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INSTALLATION GUIDE INDOOR UNIT POSITION The air inlet and outlet vent should be away from any obstruction, ensuring that there is a good airflow through the whole air-conditioned space. Select a position where the condensing water can be easily drained out, and the indoor unit can be easily connected to outdoor unit. The wall where the unit is fixed should be strong enough to withstand the full weight and vibration of the unit.
INSTALLATION GUIDE TOOLS RECOMMENDED FOR INSTALLATION Tape Measure Screwdrivers Electric Drill Hammer Core Hole Cutter Number 14 (7mm) Pencil and Chalk Spirit Level Masonry Drill 7mm Wall Plugs Small Stepladder 1.5 inch number Protective Glasses 10 screws and Mask Pipe and Cable Circuit Breaker 4 inch Plastic Ties 2 Inch Pipe Clips...
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INSTALLATION GUIDE 1. Check the area for any hidden 2. Mark the right hand backplate 3. Remove the backplate and drill a wires or pipes. screw position. 7mm hole. 4. Tap a 7mm wall plug into position. 5. Screw the backplate to the wall 6.
INSTALLATION GUIDE INFORMATION REGARDING THE INSTALLATION OF THE INDOOR UNIT INSTALLING THE REAR PANEL 1. Always mount the rear panel horizontally. Due to the water tray within the indoor unit we would advise that the outlet of the water tray should be fractionally lower when installing as this will aid drainage of the condensate collected.
INSTALLATION GUIDE Notes: 1. The height of the installed unit is recommended to be > 200 cm. Either the indoor unit or the outdoor unit can be higher, but the height difference must comply with a max. 5 metres level difference. 3.
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INSTALLATION GUIDE STANDARD PIPELINES CONNECTION & AIR PURGING No dust or any other particles, air or moisture should be allowed to enter the air conditioning system. Careful attention should be paid when pipeline connection for outdoor unit is made. Try to avoid repeated curves as much as possible;...
INSTALLATION GUIDE ADDING REFRIGERANT Refrigerant must be added if the pipe length is more than 5 metres (16'5"). This operation can only be performed by a professional F-Gas engineer, for the additional gas amount, see the below GAS LEAKAGE INSPECTION After the pipeline connection is done, use a leakage inspection device to carefully check if there is any leakage at the joints.
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INSTALLATION GUIDE NOTES: The copper pipe used in the refrigeration lines are very soft, high pressure copper and prone to get damaged if not handled correctly. Try to avoid bending or stretching the pipework. Always ensure the pipes are protected when running through the wall to help prevent damage to the pipes.
ELECTRICAL WIRING DIAGRAMS ELECTRICAL CONNECTION OF THE AIR CONDITIONER • The electrical connections can be found under the protective plastic cover. Remove this from the side of the outdoor unit to gain access to the electrical connections. • Connect the indoor power and control wires with the matching outdoor wire as per the electrical diagram.
TROUBLESHOOTING AND SELF DIAGNOSIS MALFUNCTION POSSIBLE CAUSE The appliance Power failure does not Damaged indoor/outdoor unit fan motor operate Faulty compressor thermomagnetic circuit breaker Faulty protective device or fuses Loose connections Self protection in adverse conditions Voltage higher / lower than the voltage range Active TIMER-ON function Damaged electronic control board Strange odour...
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TROUBLESHOOTING AND SELF DIAGNOSIS ERROR SIGNALS ON THE DISPLAY In case of error, the display on the indoor unit shown the following error codes: ERROR CODE FAILURE TYPE Indoor unit EEPROM fault Indoor fan motor fault Indoor PCB Zero crossing fault Indoor coil sensor fault Indoor room temperature sensor fault Indoor and outdoor communication fault...
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TROUBLESHOOTING AND SELF DIAGNOSIS OUTDOOR UNIT FAULT CODES The outdoor unit has an LED on the power board. This LED will be illuminated when the compressor is running and blink 1s on and 1s off when the compressor is in standby.
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TROUBLESHOOTING AND SELF DIAGNOSIS Description Possible Cause 1. Check the mobile device is connected to WiFi 2. Check the AC is connected Air conditioner 3. Check that any firewall or other restrictions are causing can’t be configured problems successfully 4. Check the router is functioning normally 5.
SUPPORT WARRANTY INFORMATION electriQ guarantee provides cover against material or manufacturing faults. This means that if your air conditioner develops a fault during the guarantee period, we will arrange for it to be repaired or replaced. Faults arising from a faulty installation are specifically excluded.
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