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USER AND INSTALLATION MANUAL
iQool9PLUS
9,000 BTU
iQool12PLUS
12,000 BTU
SMART WIFI CONTROLLED WALL MOUNTED
INVERTER SPLIT AIR CONDITIONER WITH HEAT PUMP
Thank you for choosing an electriQ Air Conditioner
Please read this user manual before using this innovative
Air Conditioner and keep it safe for future reference.

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Summary of Contents for ElectrIQ iQool9PLUS

  • Page 1 12,000 BTU SMART WIFI CONTROLLED WALL MOUNTED INVERTER SPLIT AIR CONDITIONER WITH HEAT PUMP Thank you for choosing an electriQ Air Conditioner Please read this user manual before using this innovative Air Conditioner and keep it safe for future reference.
  • Page 2: Table Of Contents

    CONTENTS SAFETY INSTRUCTIONS OPERATION INDOOR UNIT OUTDOOR UNIT REMOTE CONTROL SETTING UP THE REMOTE DISPLAY PANEL FUNCTIONS WIFI CONTROL BEFORE YOU START DOWNLOAD THE APP TO YOUR PHONE ACTIVATING THE APP REGISTER THE APP EMAIL REGISTRATION SMS REGISTRATION FORGOTTEN PASSWORD CONNECTION METHODS AVAILABLE FOR SETUP CHANGING BETWEEN CONNECTION TYPES ADDING A DEVICE...
  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS • IMPORTANT! refrigerant used this • Carefully read the instructions before conditioner environmentally operating the unit friendly hydrocarbon R32, which has a • very low Global Warming Potential This appliance comprises of an indoor compared to traditional refrigerants. and an outdoor unit.
  • Page 4 SAFETY INSTRUCTIONS immersing it in water. ENERGY SAVING UNIT SAFETY • PROTECTION TIPS Any service other than regular cleaning filter replacement should • Do not cover or restrict the airflow from the performed by an authorized service outlet or inlet grills. representative qualified •...
  • Page 5: Operation

    OPERATION COOLING MODE The compressor (6) in the external unit compresses the refrigerant into a high-temperature, high- pressure gas. When this gas flows along the cooling fins of the condenser (7), heat is exuded and the gas condenses into a liquid, which is then led to the evaporator (1) in the indoor unit. The liquid expands into a gas at a low temperature and low pressure.
  • Page 6: Indoor Unit

    OPERATION INDOOR UNIT Description Front panel Air filter Optional filter (If installed) LED Display Signal receiver Terminal block cover Ionizer generator (not applicable on all models) Deflectors Emergency button Indoor unit rating label Airflow direction louver Remote control Note: Diagrams are for illustrative purposes only OUTDOOR UNIT Description...
  • Page 7: Remote Control

    OPERATION REMOTE CONTROL The remote control has a range of up to 8m. Point the remote control at the receiver in the interior unit. A beep confirms that the remote control signal has been received. REMOTE OPERATION Turn the appliance on using the ON/OFF button. This activates the most recently used setting.
  • Page 8 OPERATION DISPLAY Battery Indicator Auto Mode Cooling Mode Dry Mode Fan Mode Heating Mode ECO Mode Timer Temperature Indicator Fan Speed Indicator Mute Function TURBO Function Vertical Swing Horizontal Swing SLEEP Function Health Function IFEEL Function 8°C Heating Function Signal Indicator Gentle Fan Child Lock Display On/Off...
  • Page 9: Setting Up The Remote

    OPERATION TEMPERATURE The desired temperature is set with the up and/or down button, within the limits of the thermostat: 16°C – 31°C. Use the FAN SPEED button to set the fan speed at low, medium and high; or automatic (the symbol on the display will flash).
  • Page 10: Functions

    OPERATION FUNCTIONS COOL 1. Press the MODE button until the COOL indicator appears. 2. Set the desired temperature. 3. Use the FAN button to set the fan speed. HEAT 1. Press the MODE button until the HEAT indicator appears 2. Set the desired temperature. 3.
  • Page 11 OPERATION SLEEP MODE 1. Press the SLEEP button 2. Set the desired temperature. 3. Press the SLEEP button; The SLEEP indicator will appear on the display. Cancel the sleep mode by pressing the button again. 4. The fan will operate at low speed. 5.
  • Page 12 OPERATION IMPORTANT INFORMATION HEATING MODE When the air conditioner is placed in heating mode, the indoor unit will appear to be inactive while it follows it’s preheat procedure to heat the evaporator coils. Once the coils have heated, the indoor fan will start to run. This process usually takes 1 – 3 minutes, and is designed to ensure that cold air is not circulated.
  • Page 13: Wifi Control

    WIFI CONTROL BEFORE YOU START • Ensure your router provides a standard 2.4ghz connection. • If your router is dual band ensure that both networks have different network names (SSID). The provider of your router / ISP will be able to provide advice specific to your router. •...
  • Page 14: Activating The App

    QR code below, or press “Enter Activation Code” and enter the activation code: electriQ REGISTER THE APP Upon the first use, an account will need to be registered. Click on the “Register” button to enter the registration screen. The...
  • Page 15: Sms Registration

    WIFI CONTROL SMS REGISTRATION Press on the option at the bottom of the screen to choose the option for registering with a mobile number. You will receive an activation code via SMS. Enter the activation code into the verification code box, before entering your new password in the box below. Please note the password should be at least 6 characters and include letters and numbers.
  • Page 16: Connection Methods Available For Setup

    WIFI CONTROL CONNECTION METHODS AVAILABLE FOR SETUP The air conditioner has two different setup modes, CF (Quick Connection) and AP (Access Point). The CF mode is a quick and simple way to set the unit up. The AP connection uses a direct local WiFi connection between your phone and the air conditioner to upload the network details.
  • Page 17: Connecting Using Cf Mode (Quick Connection)

    WIFI CONTROL CONNECTING USING CF MODE (QUICK CONNECTION) 1. Ensure that the display on the air conditioner is displaying CF before pressing “Next Step” (otherwise to change the connection mode: Quickly press the display button on the remote 6 times and wait 10 seconds until CF is displayed) 2.
  • Page 18: Connecting Using Ap Mode (Alternative Method)

    WIFI CONTROL CONNECTING USING AP MODE (ALTERNATIVE METHOD) 1. Ensure that the screen on the air conditioner is displaying AP (otherwise to change the connection mode: Quickly press the display button on the remote 6 times and wait 10 seconds until AP is displayed) 2.
  • Page 19 WIFI CONTROL The app will automatically upload the connection information to the air conditioner, once the connection is completed, a message will be displayed to confirm. On this page there is the option to rename the air conditioner to something more relevant. If the connection fails, please retry the connection, failing this try connecting using the CF mode connection.
  • Page 20 WIFI CONTROL CONTROLLING YOUR DEVICE THROUGH THE APP Now that your air conditioner is linked up to your network, you can control it from your phone. Select your device in the device list to gain access to the controls for the device. Use the + and –...
  • Page 21: Using The Timer Function

    WIFI CONTROL USING THE TIMER FUNCTION The timer can be used to either set a time for the air conditioner to turn on (and specify the settings it will run with), or a time for the unit to turn off. Multiple timers can be used together to build a schedule with on and off times.
  • Page 22: More Settings

    WIFI CONTROL MORE SETTINGS When on the main screen the three dots in the top right hand corner give you access to the settings options for the app. This a number of extra options for modifying the name of the air conditioner, and removing a device from the app.
  • Page 23: Maintenance

    MAINTENANCE FILTERS Ensure the power is turned off to the unit before attempting to service the filters. OPENING THE FRONT PANEL: At the recesses, pull the front part up with both hands. The front panel will stay horizontal (at around 90°). CLOSING THE FRONT PANEL: Press the front part down at the sides and in the middle.
  • Page 24: End Of Season

    MAINTENANCE END OF SEASON If the air conditioner is not going to be used for an extended period: • Set in fan mode on a slightly warm day so that the inside of the appliance dries out. • Switch off the power at the fuse box and remove the batteries from the remote control. •...
  • Page 25: Installation Guide

    INSTALLATION GUIDE SAFETY • Only qualified personnel should install this appliance. This installation manual is intended for use by individuals possessing adequate backgrounds and qualifications in electrical, electronic, refrigerant and mechanical fields. Any attempt to install or repair the appliance may result in personal injury and property damage. •...
  • Page 26 INSTALLATION GUIDE INDOOR UNIT POSITION The air inlet and outlet vent should be away from any obstruction, ensuring that there is a good airflow through the whole air-conditioned space. Select a position where the condensing water can be easily drained out, and the indoor unit can be easily connected to outdoor unit. The wall where the unit is fixed should be strong enough to withstand the full weight and vibration of the...
  • Page 27 INSTALLATION GUIDE RECOMMENDED INSTALLATION SPACING DIAGRAM...
  • Page 28: Tools Recommended For Installation

    INSTALLATION GUIDE TOOLS RECOMMENDED FOR INSTALLATION Tape Measure Screwdrivers Electric Drill Hammer Number 14 (7mm) Pencil and Chalk Core Hole Cutter Spirit Level Masonry Drill 7mm Wall Plugs Small Stepladder 1.5 inch number 10 Protective Glasses screws and Mask Pipe and Cable Circuit Breaker 2 Inch Pipe Clips 4 inch Plastic Ties...
  • Page 29 INSTALLATION GUIDE 1. Check the area for any hidden 2. Mark the right hand backplate 3. Remove the backplate and drill a wires or pipes. screw position. 7mm hole. 4. Tap a 7mm wall plug into position. 5. Screw the backplate to the wall 6.
  • Page 30: Information Regarding The Installation Of The Indoor Unit

    INSTALLATION GUIDE INFORMATION REGARDING THE INSTALLATION OF THE INDOOR UNIT INSTALLING THE REAR PANEL 1. Always mount the rear panel horizontally. Due to the water tray within the indoor unit we would advise that the outlet of the water tray should be fractionally lower when installing as this will aid drainage of the condensate collected.
  • Page 31: Installation Of The Outdoor Unit

    INSTALLATION GUIDE Notes: 1. The height of the installed unit is recommended to be > 200 cm. Either the indoor unit or the outdoor unit can be higher, but the height difference must comply with a max. 5 metres level difference. 3.
  • Page 32 INSTALLATION GUIDE STANDARD PIPELINES CONNECTION & AIR PURGING No dust or any other particles, air or moisture should be allowed to enter the air conditioning system. Careful attention should be paid when pipeline connection for outdoor unit is made. Try to avoid repeated curves as much as possible;...
  • Page 33: Install The Water Drainage Pipe

    ELECTRICAL WIRING DIAGRAMS ADDING REFRIGERANT Refrigerant must be added if the pipe length is more than 5 metres (16'5"). This operation can only be performed by a professional F-Gas engineer, for the additional gas amount, see the below Liquid pipe Additional Additional Refrigerant diameter...
  • Page 34 ELECTRICAL WIRING DIAGRAMS NOTES: The copper pipe used in the refrigeration lines are very soft, high pressure copper and prone to get damaged if not handled correctly. Try to avoid bending or stretching the pipework. Always ensure the pipes are protected when running through the wall to help prevent damage to the pipes.
  • Page 35: Electrical Connection Of The Air Conditioner

    ELECTRICAL WIRING DIAGRAMS ELECTRICAL CONNECTION OF THE AIR CONDITIONER • The electrical connections can be found under the protective plastic cover. Remove this from the side of the outdoor unit to gain access to the electrical connections. • Connect the indoor power and control wires with the matching outdoor wire as per the electrical diagram.
  • Page 36: Troubleshooting And Self Diagnosis

    TROUBLESHOOTING AND SELF DIAGNOSIS MALFUNCTION POSSIBLE CAUSE The appliance Power failure does not Damaged indoor/outdoor unit fan motor operate Faulty compressor thermomagnetic circuit breaker Faulty protective device or fuses Loose connections Self protection in adverse conditions Voltage higher / lower than the voltage range Active TIMER-ON function Damaged electronic control board Strange odour...
  • Page 37 TROUBLESHOOTING AND SELF DIAGNOSIS ERROR SIGNALS ON THE DISPLAY In case of error, the display on the indoor unit shown the following error codes: Error Code Failure type Indoor and outdoor communication failure Outdoor communication failure Indoor room temperature sensor Indoor coil temperature sensor Outdoor coil temperature sensor Refrigerant leakage or fault...
  • Page 38 TROUBLESHOOTING AND SELF DIAGNOSIS OUTDOOR UNIT FAULT CODES The outdoor unit has an LED on the power board. This LED will be illuminated when the compressor is running and blink 1s on and 1s off when the compressor is in standby.
  • Page 39 TROUBLESHOOTING AND SELF DIAGNOSIS Description Possible Cause 1. Check the mobile device is connected to WiFi 2. Check the AC is connected Air conditioner 3. Check that any firewall or other restrictions are causing can’t be configured problems successfully 4. Check the router is functioning normally 5.
  • Page 40: Technical Specification

    TECHNICAL SPECIFICATION Model iQool9PLUS iQool12PLUS Rated voltage and frequency (Ph-V-Hz) 1Ph/220-240V~/50Hz 1Ph/220-240V~/50Hz Fuse Required Mode Cooling Heating Cooling Heating Rated capacity (W) 2760 2900 3660 3940 (800~3500) (1000~3800) (800~4300) (800~4500) Power input (W) 1010 (200~1450) (200~1550) (240~1600) (240~1750) Current input (A) 3.8 (1.2~6.5)
  • Page 41: Support

    SUPPORT WARRANTY INFORMATION electriQ guarantee provides cover against material or manufacturing faults. This means that if your air conditioner develops a fault during the guarantee period, we will arrange for it to be repaired or replaced. Faults arising from a faulty installation are specifically excluded.

This manual is also suitable for:

Iqool12plus15613541561355

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