Canon MultiPASS F50 User Manual page 85

F50 Chapter 9-33.qxd
Problem Problem
Problem Problem
Envelopes do not
feed correctly
LCD Messages LCD Messages LCD Messages LCD Messages
Message Message Message Message
AUTO REDIAL
BUSY/NO SIGNAL
C INK EMPTY
CARTRIDGE
JAMMED
CHECK PAPER SIZE
6/20/01 5:19 PM Page 79
Possible Cause Possible Cause
Possible Cause Possible Cause
Envelopes not
loaded correctly
Unsupported
envelope type
Possible Cause Possible Cause Possible Cause Possible Cause
Line was busy or
did not pick up
Number dialed was
busy
Number dialed was
not a fax number
Receiving fax
machine not
working
Incorrect touch
tone/rotary pulse
setting
No response from
receiving fax
Cyan ink tank is
empty
Printhead cannot
move
PAPER SIZE setting
different than
loaded paper
Try This Try This
Try This Try This
Make sure the envelopes are loaded properly. Do not load more
than 10 envelopes at a time. See "How to Load Paper and
Envelopes" on page 3. If needed, clean the rollers.
Envelopes must be U.S. commercial #10 or European DL
envelopes.
Try This Try This Try This Try This
Wait for the F50 MFP to automatically redial the number. To cancel
automatic redialing, wait until the F50 MFP starts to redial, then
press Stop/Reset Stop/Reset Stop/Reset and * * * * . Stop/Reset
Try sending the document at a later time.
Verify the fax number, then try again.
Contact the receiving party and request that they verify their fax
machine is on, connected and has paper, ink and/or toner.
Set your F50 MFP to the setting (touch tone or rotary) that matches
your phone line. See "Switching from Touch Tone to Rotary Dialing"
on page 14.
Contact the receiving party to verify the receiving fax machine is on,
connected, and has paper, ink and/or toner. You can also try
sending the fax manually.
For an overseas call, add pauses to the number. See "Sending
Faxes" on page 22.
Replace the ink tank. See "Replacing Ink Tanks" on page 63.
This problem is usually due to a paper jam. Clear the paper jam or
obstruction (see "Clearing Paper Jams" on page 50), then press
Resume Resume Resume Resume. Do not attempt to move the printhead manually.
Load the correct paper size or change the PAPER SIZE
"Changing Page Setup" on page 45.
PAPER SIZE PAPER SIZE setting. See PAPER SIZE
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