Canon MultiPASS F50 User Manual page 80

F50 Chapter 9-33.qxd
F50 MFP User's Manual
Problem Problem Problem Problem
F50 MFP does
not switch
automatically
between the
phone and fax
reception
(continued)
Cannot send/
receive using
ECM
Troubleshooting Printing Troubleshooting Printing Troubleshooting Printing Troubleshooting Printing
Problem Problem
Problem Problem
Alarm light
comes on and
F50 MFP beeps
while printing
Printhead
moves, but one
or more colors
do not print
Printed output
is not what you
expected
7 7 4 4
6/20/01 5:19 PM Page 74
Possible Cause Possible Cause Possible Cause Possible Cause
Sending fax Receive the fax manually. See "Sending and Receiving a Fax
machine is not Manually" on page 22.
capable of sending
a "send" signal
Paper not loaded Make sure paper is loaded in the multi-purpose tray.
Receiving party's If the receiving party's fax machine does not support error
fax machine does correction mode (ECM), then the document is sent in normal
not support ECM mode without error checking.
ECM disabled 1. Press Menu
2. Press <+->
3. Press
NOTE: NOTE: ECM transmissions/receptions may take longer than NOTE: NOTE:
normal. If taking too long, repeat procedure to turn ECM off.
Possible Cause Possible Cause
Possible Cause Possible Cause
Paper is jammed Clear the paper jam.
If there is no paper jam, turn off and unplug the F50 MFP, wait five
seconds, then plug it in and turn it on again. If the problem is
resolved, the Alarm light will turn off, the printhead holder will
move to its home position on the right, and the LCD will return to
standby mode. If the alarm light remains lit, contact the Canon
Customer Care Center.
Printhead or ink Verify that the printhead and ink tanks are installed properly.
tanks installed
Ensure that the protective plastic covers and tapes are removed
improperly
before installing.
Printhead nozzles Print a nozzle check pattern (see "Printing a Nozzle Check
clogged Pattern" on page 64). If needed, clean the printhead (see
"Cleaning the Printhead" on page 65).
One or more ink Check for an error message in the LCD and replace if necessary.
tanks empty
Incorrect printer Verify that you are using the correct printer cable.
cable used
Try This Try This Try This Try This
Menu, then scroll to FAX SETTINGS. Menu Menu FAX SETTINGS. FAX SETTINGS. FAX SETTINGS. Press Set
<+-> until RX SETTINGS RX SETTINGS appears, then press Set.
<+-> <+-> RX SETTINGS RX SETTINGS
is selected. Press Set Set Set. Set
Press <+-> to set ECM ECM to ON ON. Press Set
Press Press ECM ECM ON ON
Try This Try This
Try This Try This
Set to select. Set Set
Set. ECM RX ECM RX
Set. Set. ECM RX ECM RX
Set to select.
Set Set