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16
Troubleshooting
16.1 No images can be acquired
If no images can be acquired then the cause could be one of the following:
1.
Camera is not triggered: see Section 16.1.1
First proceed with the above list in numerical order. If still no images can be acquired go back
to step 2. If the problem persists then write an e-mail to Photonfocus support
(support@photonfocus.com).
16.1.1 No acquisition due to no triggers
Set the camera to the free-running trigger mode (see Section C.1.1).
If no images can be acquired in free-running mode then triggering is not the main cause of the
acquisition problem.
If images can be acquired in free-running mode but not in your chosen trigger mode then
check the trigger configuration (see Section C.1.3 and Section C.1.4), or the electrical
connection of the trigger signal (see also Section 14.6).
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Table of Contents
Troubleshooting
